Horrible Customer Service
I ordered two watches back in January, the first one came no problem. When the second one came it was not working properly. I have been trying to get them to honor the 2 year warranty and this has been a major pain. First off Matt acted like I did not know how to operate a mechanical watch and treated me like I was dumb. Then he wanted me to pay for the shipping um that's is not how this works bud. Finally he sent me a shipping label after about three week the package was returned to me, sends a second label same result. I then go to ship the package myself multiple shipping companies came back with around $300 why am I on the hook for this. They now are willing to send me the parts but I am going to have to find watch repair shop and pay them around $300 to fix it. I would really avoid this guy they have no desire to stand behind the "super clones" I bought a two tone GMT Master and it looks good but FAR from a super clone the tone of the gold is off and a dead give away. And the fact it doesn't work