I ordered glasses since November 2024, never received till date, sent multiple emails but all I get are excuses from them. They are scammers and liars! Don’t go near that website
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Consulta las opiniones de los clientes
The TF sunglasses arrived very quickly but sadly were Fake as my brother has an original pair of the same model sunglasses. The box and the case were both Original. They were unreachable on the Mobile... Ver más
I bought sunglasses for a gift and few days later the person I gifted them send me a picture of the box with this how it is being glued really cheap,looks like a fake imitation from one week no one... Ver más
La empresa ha respondido
My husband and I have bought 3 pairs of Dita sunglasses and one pair of Cartier sunglasses between us over the past 2 weeks and I’m absolutely delighted with the service. They arrived extremely qu... Ver más
Información sobre la empresa
Escrito por la empresa
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Información de contacto
London, Reino Unido
- luxxframes.shop
2,5
Malo
38 opiniones
No consta que haya invitado a opinar recientemente
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I bought sunglasses for a gift and few…
I bought sunglasses for a gift and few days later the person I gifted them send me a picture of the box with this how it is being glued really cheap,looks like a fake imitation from one week no one replies to me as they have advised they will send a new box still nothing.
Big red flag I have asked them to provide NFC tag still haven't heard from them since.
I am writing to them every day no reply!!!
17 de mayo de 2023
Respuesta de Pala Eyewear Luxx
We did reply to your request and sent out a replacement box that said it was delivered. After you said you didn’t receive it we then sent out a third box to make sure you was satisfied
Great glasses
Great glasses, a little worried about their authenticity to start with but they seems genuine. Have the right box, warranty certificate cloth and carry case. Delivered in two days from order and I’ve saved over £400.
16 de mayo de 2023
Great service and great prices!
15 de mayo de 2023
Very satisfied with the sunglasses i…
Very satisfied with the sunglasses i bought, the quality and first experience was very satisfying. Easy to contact customer service which was very helpful in my case.
5/5.
23 de abril de 2023
Super fast delivery very competitive…
Super fast delivery very competitive prices would definitely shop again highly recommended 👌
11 de mayo de 2023
Arrive as expected and much lovely.
3 de mayo de 2023
The sunglasses are hurting and making…
The sunglasses are hurting and making red things on my nose
12 de marzo de 2023
Respuesta de Pala Eyewear Luxx
How can sunglasses make red things on your nose? That’s unheard of. You told us it was too tight and we offered you a full refund.
Respuesta de Pala Eyewear Luxx
Thanks for your kind words.
Respuesta de Pala Eyewear Luxx
Thanks for shopping with us Henley.
Respuesta de Pala Eyewear Luxx
Thanks for the review, we try to get products to our customers within a week Worldwide.
Great customer service
Great customer service. I wasn’t sure at first because I purchased via the pre-order but I’m glad i did. Arrived when they said it would. Will be buying again.
2 de marzo de 2023
Opinión espontánea
Respuesta de Pala Eyewear Luxx
Thanks for leaving us a review. We appreciate it.
Quick delivery no messing
3 de marzo de 2023
Respuesta de Pala Eyewear Luxx
Thanks for the review Michael.
I had a great experience with Luxx…
I had a great experience with Luxx frames. Great communication. Product arrived promptly. No issues. Would recommend.
2 de marzo de 2023
Respuesta de Pala Eyewear Luxx
Thanks for the review Gary, we are glad you were satisfied.
Fantastic site
I was a bit sceptical of this site at first, but I read the few reviews and decided to take a punt. The sunglasses I ordered arrive within two days from order and are exactly as they should be. I will definitely be ordering again and have created an account now.
1 de marzo de 2023
Opinión espontánea
Respuesta de Pala Eyewear Luxx
Thanks for the review, we do free next day delivery if ordered before 12PM for UK orders.
Value for money and delivered promptly…
Value for money and delivered promptly highly recommend.
3 de marzo de 2023
Respuesta de Pala Eyewear Luxx
Thanks we appreciate your review
Respuesta de Pala Eyewear Luxx
Thanks we're glad you love it
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