Absolute horrible customer service. Ordered two magnetic screen doors and the package was delivered with a a cut that went through the screen. I sent pictures immediately. After a week of asking fir... Ver más
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Consulta las opiniones de los clientes
Product is very durable, the Velcro fastening system looks like will last, and the shipping time was reasonable. This was a real value compared to some of the rigid custom screens I also considered. C... Ver más
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On other screens we have ordered through Amazon, the center cut would always attach itself to the steel front door, giving flies and bees a change to get inside. With the left side opening (facing i... Ver más
La empresa ha respondido
I DO NOT RECOMMEND for customized items. We are extremely disappointed with this company and service. We ordered a custom screen for our door and it doesnt fit!! The site specifically asked... Ver más
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Información sobre la empresa
Escrito por la empresa
Take a breath of that fresh spring air with our easy to install and yet durable magnetic screen door! Magnetic Screen Door is currently manufactured in 55 standard sizes and is sold all over the world. We also manufacture custom sized screens to meet the special requirements of our customers. We believe that Online Shopping is today's way of shopping and that it will grow more and more in the future. It provides us with many conveniences - we don't have to go further than our bed in order to do our shopping. We can instantly check the reviews of a particular product from people who already purchased it. We take those features and try to take them to the next level so you can get the best possible experience. Our happy clients inspire us to continue our vision of service and help us attain our goals, because of which we are extremely careful with every product we manufacture and make sure they reach the common standards before we ship them to you. If you have any questions or customer service concerns please contact us: Email: support@lygfzf.com
Información de contacto
Estados Unidos
- +1(804) 991-0404
- support@lygfzf.com
- lygfzf.com
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Absolute horrible customer service
Absolute horrible customer service. Ordered two magnetic screen doors and the package was delivered with a a cut that went through the screen. I sent pictures immediately. After a week of asking fir a refund, they determined it was my fault. BBB and other claims are filed. Lets shut this garbage company down
I DO NOT RECOMMEND for customized…
I DO NOT RECOMMEND for customized items. We are extremely disappointed with this company and service. We ordered a custom screen for our door and it doesnt fit!!
The site specifically asked for dimensions of our doorway - in which we gave 34 in x 92 (Width x Length). We checked it 3 times to be sure and precise since we knew we could not return. We received the screen and it looked a bit narrow so we measured it on the floor before applying the adhesive and it measured 33 1/2 x 91 1/2. That is NOT what we sent to them, they should have made the screen 2 inches longer than the door dimensions - not shorter!
We tried to contact customer support for a fair resolution to send this one back and send us the correct size being they clearly did not customize the screen with correct measurements. But nope, they would consider sending a new one for $20 more on top of the $77 we paid.
I was baffled being it was their error and they would have seen that, when they measured it themselves on the return! We feel scammed by this company with their no exchange/return/refund policy regarding customized purchases. They can mess it up and then the consumer is the screwed one. $77 down the drain. BEWARE!
I did give an extra star because the screen itself is very pretty (we purchased the white) and durable.

Respuesta de Lygfzf
This magnetic screen is perfect for…
This magnetic screen is perfect for letting fresh air in while keeping bugs out. The adhesive strips struggled a bit on my painted door frame during a heatwave
Perfect Fit
Fits like a glove and works perfect. I ordered white and it looks great. I may order a black one too. When the sun is setting at certain time of the day the white gets a pretty good glare going for a few minutes. Most important it sure does keep the fly's out.

Respuesta de Lygfzf
Could have had more communication…
Could have had more communication through the shipment process but overall pleased.

Respuesta de Lygfzf

Respuesta de Lygfzf
The screen did not fit and they will…
The screen did not fit and they will NOT give me a refund

Respuesta de Lygfzf
Package never arrived and was never…
Package never arrived and was never told where to find carrier to track.

Respuesta de Lygfzf
File cabinet structure is fine but the…
File cabinet structure is fine but the slides were of poor quality and informed the manufacture who advised the contact Amazon to refund the cost of the replacement slides. That purchase was $20 but now the drawers slide with ease.

Respuesta de Lygfzf
The measurements are off
The measurements are off. They didn’t account for an extra inch for the tape on the borders so it doesn’t stretch to tape to the walls

Respuesta de Lygfzf
I picked the item because picture…
I picked the item because picture showed tie backs for screen. None were present, and I got no response to an email inquiry.

Respuesta de Lygfzf
LOOK NOWHERE ELSE TOP NOTCH PRODUCT
Making a great product for a reasonable price.

Respuesta de Lygfzf
The two screens I ordered went on very…
The two screens I ordered went on very easily and fit like a glove. They seem to be of excellent quality. I will probably use my own little device to pull one or both sides to the doorframe to keep open.

Respuesta de Lygfzf
perfect size
perfect size. will order more. Consider using to enclose porch openings as I did.

Respuesta de Lygfzf
Product is very durable
Product is very durable, the Velcro fastening system looks like will last, and the shipping time was reasonable. This was a real value compared to some of the rigid custom screens I also considered. Customers should remember it is very important to clean the surface where you will be attaching the Velcro beforehand. I used a glass cleaner on my metal window frame to remove dirt and any grease/oils, followed by a wipe-down with rubbing alcohol.

Respuesta de Lygfzf
Pros and Cons
I think the product and quality is pretty good. It feels strong and seems to stick well. What I don't like is the fit. I custom measured my doorway based on the instructions but my doorframe has a lot of trim work that made the fit a bit odd. When I installed it, it ended up being too short on one side because it had to stick to the trim on the other side. I wish the measuring instructions were a little clearer about that.
All of that to say, I will still be keeping it. It's not aesthetically pleasing but I have 3 boys under 4 so nothing in my house is anymore 😂 I think it will get the job done e.

Respuesta de Lygfzf
Installation was a breeze.
Quality of the screen is good. The only downside I seen was there is 18 days for shipping 25 days from date of order. so if you could shorten that up a little might be better otherwise the quality is great.

Respuesta de Lygfzf
Affordable and easy to install
Easy to order and easy to install. Good quality for a very affordable price. Well deserve for a 5-star rating.

Respuesta de Lygfzf
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