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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Very average. The spices do not pop, I only get that coriander taste in the dust. The slices are like sawdust. Not much variance in flavours. A nice generic snack.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

If a company says it going to deliver in a time frame as well send tracking, it needs to do it. First time I tried them, and isn't going to plan, waited 4 days. 12 hour response time on customer servi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautifully cut pieces of biltong with tons of flavour. I love the consistency of the cuts and flavour. I used to always get the cracked black pepper but my new favourite flavour is the chilli and lim... Ver más

Valorada con 5 estrellas sobre 5

Delicious, really good quality biltong. I’ve done two single orders and am going to move over to a subscription as it fits really well with my goal of increasing my protein while still enjoying what I... Ver más

Información sobre la empresa

  1. Servicio de pedidos de comida online

Información proporcionada por diversas fuentes externas

Biltong, naturally high in protein! Prime Scotch beef. Made in Wimbledon


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,8

Todas las opiniones

(73)

12 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Awful business - DO NOT USE!!

Awful business, DO NOT USE!! No product after over 3 weeks and no refund with poor communication.

What the hell is wrong with companies like this. Get out of business if you can’t even fecking post a simple product and then refund or resend quickly when there’s a problem

21 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mouldy Biltong - then called a liar - now do not answer emails.

Had 2 perfect and delicious deliveries until the third one arrived. Firstly it was not the correct flavour but that wasn’t the end of the world until I went to tuck into it. The pack had not been sealed properly and the meat was covered in slimy white mould - i had eaten a few pieces before realising but took photos and sent to their customer services email address. Some of it was literally climbing out of the pack itself. I expected some concern and embarrassment but actually got quite the opposite. They noticed the package was different to what was on my order and suggested “ this is not what you ordered, you must have bought it from somewhere else !!!!!” I’m still to receive a credit, replacement or apology.
Absolute disgrace - complaint still outstanding +6 months later with no replies to follow up emails.

13 de junio de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ok but customer service is aweful.....

Ok but customer service is bad.....took ages to get a delivery. I understand delivery is delayed at moment but I had to email about 5 times to get a response. Also product varies between packet, sometimes dry sometimes moist

22 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just had my first order delivered and…

Just had my first order delivered and WOW this is awesome it tastes great, its a great thing if u need to snack on something being on a low carb diet. I would definitely recommend this and I'm definitely ordering again after I have eaten my first order, i may subscribe on a regular basis.

12 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer service, sent wrong order and overcharged

I was looking forward to this, as an ex South African now living in the UK I was missing my biltong. So I signed up for a monthly deal (3 * 75g bags) for £11.60 a month. I noticed though when my 2nd order came through they had sent me 3 * 35g bags. Which is 105g for £11.60, that's over £100 per kg which is extortionate.
Since then I have tried to contact them via their website, and have emailed their customer service email account but have had no response.
So I will be cancelling my order which is a shame really as the biltong was actually really good and tasty. But not at that price!

7 de mayo de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

Good product, bad customer experience

Unfortunately, a good product is let down by poor customer service. I was sent the wrong product in one of my orders and I was charged for a larger package. After 3 weeks, several emails and a tweet they haven't made it right and I've cancelled my subscription. Shame.

25 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great tasting

Great tasting, Generous portions for the price. Something to look forward to receiving in the post. Worth a look at.

27 de septiembre de 2019
Opinión espontánea

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