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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Also, die Ware ist Top, liebevoll verpackt und relativ schnell versendet. Aber: Retouren sind eine absolute Katastrophe. Es geht nicht schlechter. Rückerstattungen dauern ewig. Habe Ware retourniert.... Ver más

Valorada con 5 estrellas sobre 5

I've been extremely impressed with both the Macade Pullover Trousers and Windstopper. The trousers offer a perfect combination of comfort, fit, and premium quality. The material feels lightweight y... Ver más

Valorada con 1 estrellas sobre 5

Today, after many many, many, many emails to clear up how much money I am owed on a returned item, I received notice that Macade has completed a refund for $28.62 on a $176 purchase. So incredibly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ich liebe MACADE Golf! Mein ganzer Kleiderschrank ist inzwischen voll damit. Das ich 8 Kappen in unterschiedlichen Farben habe, damit sie immer zu den Hosen passen sagt wohl einiges. Die Cashmere H... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vestimenta deportiva
  2. Tienda de artículos de golf
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

Macade is a golf apparel concept founded by a group of dedicated sportswear designers and avid golfers. We make clothes for a new generation of golfer. One who wants the same precision engineering and design in their clothes as they expect in their golf clubs.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 83% de las opiniones negativas

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3,3

Todas las opiniones

(63)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding Performance and Style – Macade Pullover, Trousers & Windstopper

I've been extremely impressed with both the Macade Pullover Trousers and Windstopper. The trousers offer a perfect combination of comfort, fit, and premium quality. The material feels lightweight yet durable, with excellent stretch that allows complete freedom of movement throughout the golf swing.
The Windstopper is equally impressive. It provides outstanding protection against wind without feeling bulky or restricting movement. It's breathable, stylish, and ideal for changing conditions on the course.
What stands out most is Macade's attention to detail. The modern design looks fantastic both on and off the course, while the performance-focused fabrics deliver exactly what serious golfers need. After several rounds, both pieces have maintained their shape and appearance perfectly.
Highly recommended for golfers looking for premium apparel that combines style, comfort, and performance. Macade continues to set a high standard in modern golf wear. ⛳⭐⭐⭐⭐⭐

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Katastrophale Rückabwicklung

Also, die Ware ist Top, liebevoll verpackt und relativ schnell versendet.
Aber: Retouren sind eine absolute Katastrophe. Es geht nicht schlechter. Rückerstattungen dauern ewig. Habe Ware retourniert. Zuerst bekam ich einen Gutschein der zudem nur 6 Monate gültig war ( was übrigens illegal ist ). Habe mein Geld zurück gefordert. Nach über 3 Wochen immer noch kein Geld (wurde über Paypal bezahlt) zurück erhalten. Man wird von Woche zu Woche vertröstet.

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT PURCHASE ANYTHING FROM THIS WEBSITE

Today, after many many, many, many emails to clear up how much money I am owed on a returned item, I received notice that Macade has completed a refund for $28.62 on a $176 purchase.

So incredibly unprofessional and incompetent. They present as upscale but are far behind in performance.

19 de agosto de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi Kathleen,

Thank you for getting back to us, and we are truly sorry for the frustration and inconvenience you have experienced.

We have now taken a closer look at your case and completely understand why you are upset, especially after having to contact us multiple times regarding the refund.

We sincerely apologize. This is not the level of service we want to provide, and we are sorry that we have let you down.

We will make sure to look into everything and get this resolved correctly for you. We will do everything we can to make this right.

Thank you for your patience and for bringing this to our attention.

Best regards,
/Macade Golf

Valorada con 2 estrellas sobre 5

Löcher nach den Waschen

Die Klamotten sehen schick aus und die Verpackung und der Versand lassen nichts zu wünschen übrig.Nach 3 mal waschen war mein 80 € Tshirt kaputt.So etwas ist mir nur nie passiert.

6 de agosto de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi Tom,

Thank you for sharing your feedback with us.

We are very sorry to hear that your T-shirt was damaged after only three washes. We completely understand how disappointing this must be, especially when you expect better durability from an €80 product.

We’re glad to hear that you were happy with the style, packaging, and shipping, but we’re sorry that the quality of the T-shirt has not met your expectations.

Please feel free to reach out to our Customer Support team with your order details and some photos of the issue, and we will be happy to take a closer look and see how we can help.

Once again, we sincerely apologize for the inconvenience.

Best regards,
/Team Macade

Valorada con 3 estrellas sobre 5

Quality and customer service issues

Edit:
Customer service did reach out and provide a % refund. I appreciate that they did work with me. I wish I had an undamaged item but I acknowledge their efforts.

Very quick customer service response quickly went silent

Bought during their sale, got a great golf dress. Hand washed prior to wearing, only to find a tear in the fabric.

Inform the company, and they will not refund or replace, stating that since I already touched it, there’s nothing I can do.

1. Why was I sold a defective product
2. Why not just do the right thing and help your customer?

Sad. I really wanted to like them and I had already ordered more items since I thought they would be of a higher quality given their prices.

4 de agosto de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi Stephanie,

Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience.

We completely understand your frustration, especially after discovering a tear in the dress after washing it and then feeling that we were unable to help you. This is certainly not the experience we want our customers to have.

We are sorry that you were left disappointed, particularly as you had already placed additional orders with us based on your confidence in our products.

We would really appreciate the opportunity to look into this again for you. Please feel free to reach out to our Customer Support team again with your order details and photos of the issue, and we will be happy to take another look at the case.

Once again, we sincerely apologize for the inconvenience and frustration this has caused.

Best regards,
/Team Macade

Valorada con 4 estrellas sobre 5

Nice tops, shipping could be better

Very pretty tops and hats i bought, However they sent my package over a week after i had bought it and it came after I had already left on vacation :/ so lowkey pointless.

17 de julio de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi,

Thank you so much for your feedback!

We’re really happy to hear that you liked the tops and hats. We’re also very sorry that your package arrived too late and unfortunately after you had already left for vacation. We completely understand how disappointing and frustrating that must have been.

We truly appreciate you taking the time to share your experience with us. We’ll make sure to pass your feedback on to our team as we continue working to improve our delivery experience.

Best regards,
/Team Macade

Valorada con 5 estrellas sobre 5

Kvalitet o kundservice

Förutom att jag är jättenöjd med mina köp kvalitetsmässigt, så fungerar kundservicen på bästa sätt. Snabb feedback vid förfrågningar.

31 de julio de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hej Irene,

Stort tack för dina fina ord!

Det gläder oss verkligen att höra att du är nöjd med både kvaliteten på våra produkter och den service du har fått från vårt kundserviceteam. Vi strävar alltid efter att ge snabb och hjälpsam support, så det betyder mycket för oss att du har haft en positiv upplevelse.

Tack för att du tog dig tid att dela med dig av din feedback och för att du väljer Macade Golf.

Vi önskar dig många härliga rundor på golfbanan!

Vänliga hälsningar,
/Team Macade

Valorada con 2 estrellas sobre 5

Shocking Delivery Service

I’ve now had two separate orders from Macade Golf, and both times the delivery has been an absolute shambles. The products themselves are genuinely good quality no complaints there but the delivery experience ruins everything.

In the South West, Macade rely on FedEx and DHL, and both times my orders were delayed with no explanation, no update, and no communication from Macade at all. It’s a shame because delivery is like the dessert at a restaurant, it’s the last thing you remember, and in my case, it’s been two bad experiences back‑to‑back.

If you’re looking for a last‑minute buy for an event, stay away from Macade. They simply cannot be trusted to get your order to you on time. And the worst part? Macade don’t even reach out when your order is delayed. No apology, no reassurance, nothing.

Yes, the quality is good, but you can get just as good quality from other suppliers who actually offer reliable delivery. After two failed attempts, I no longer trust Macade and won’t be buying from them again.

23 de julio de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi Dominic,

Thank you for taking the time to share your feedback with us.

We are truly sorry to hear about your experiences with both of your orders. We completely understand your frustration, especially when you are expecting your order to arrive on time and there is little to no communication about delays.

While delays can unfortunately occur with the shipping carriers and are sometimes outside of our direct control, we absolutely understand that we should have done a better job of keeping you informed. We sincerely apologize for the lack of communication and the inconvenience this has caused you.

We really appreciate your kind words about the quality of our products, and we are sorry that the delivery experience has overshadowed that.

Thank you again for your honest feedback. We will make sure to pass this on to our team so we can improve going forward.

Best regards,
/Team Macade

Valorada con 5 estrellas sobre 5

Ich liebe MACADE Golf!

Ich liebe MACADE Golf!
Mein ganzer Kleiderschrank ist inzwischen voll damit. Das ich 8 Kappen in unterschiedlichen Farben habe, damit sie immer zu den Hosen passen sagt wohl einiges.
Die Cashmere Hoodies liebe ich besonders arg!
Schade, dass es noch keine Schuhe gibt und weitere Jacken und Westen wären spitze!

29 de mayo de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi Axel,

Thank you so much for your kind words! We truly appreciate you taking the time to reach out to us.

We're delighted to hear from you and are grateful for your support.

Wishing you the best of luck with your golf game this summer—we hope you have a fantastic season on the course!

Best regards,
Team Macade

Valorada con 2 estrellas sobre 5

Layer ZOE Flex

Habe einen Layer ZOE Flex gekauft. Der Pullover sieht wirklich wunderschön aus und macht optisch einen hochwertigen Eindruck. Leider hat er bereits nach dem ersten Tragen an mehreren Stellen Fäden gezogen und Fusseln gebildet. Bei diesem Preis hätte ich eine deutlich bessere Qualität erwartet. Daher stimmt für mich das Preis-Leistungs-Verhältnis leider nicht.“

31 de mayo de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi,

We're very sorry to hear about your experience with the ZOE Flex Layer. We understand your disappointment, especially given your expectations regarding the quality.

Please feel free to contact us directly at hello@macadegolf.com, and we'll be happy to look into this further and assist you.

Kind regards,
Team Macade

Valorada con 1 estrellas sobre 5

No response from the business

I have bought many lovely
Golf clothes over the last 2 years… products are brilliant quality.. service is great you get them arriving in lovely bags and protectors of your clothes and a bag of beautiful free tees! It’s my favourite company to buy golf clothes from… however they have just changed their returns service to fed ex which is useless in the north of England so I cannot get to a fed ex returns outlets… to make it worst I contacted them 10 times though the 2 emails hello@ and orders @ and no response at all … I then sent a message via messenger they said can we help? I think it is bot… but when I typed in my issue no response… or on insta… for days… not I am stuck with an expensive gold top that does not fit and no way of returning …. Sadly I will have to find a new favourite golf clothing business to be loyal to….

21 de abril de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi,

We sincerely apologize for the late response and hope that your issue has been resolved. We’re doing our best to get back to everyone as quickly as possible and hope you were able to find a solution regarding your FedEx delivery.

Once again, we’re very sorry for the inconvenience and truly hope to see you shop with us again.

Best regards,
Team Macade

Valorada con 1 estrellas sobre 5

Two weeks ago

Two weeks ago, I placed two orders for a total of four items. They never shipped, never respond and unfortunately I had to file a claim on my credit card. I would avoid this brand at all cost. Unless you want to chase down your money.

24 de marzo de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi,
We’re sorry for the delay with your refund. We can see that the refund has been processed and the case is resolved.

We appreciate your patience and will take your feedback with us moving forward. If there’s anything else we can help with, please feel free to reach out.

Team Macade

Valorada con 5 estrellas sobre 5

I really love there products

I really love there products. Classic and clean. And their customer service is the greatest of them all. I had an issue with a package but Pernilla sorted it out for me in just a couple of minutes. Thanks a lot a really happy customer

26 de febrero de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi Almir,

Thank you so much for your kind words!
We’re thrilled to hear you’re happy with both the products and our customer service. Your feedback means a lot to us.

Team Macade

Valorada con 5 estrellas sobre 5

I’m absolutely impressed with Macade

I’m absolutely impressed with Macade! Both the product quality and the customer service are outstanding. The items are made from premium materials, offer a perfect fit, and feature a modern, stylish design – exactly what you would expect from high-end golf apparel. You can clearly see the attention to detail and overall quality.

What truly stood out to me was the support team: I received lightning-fast responses to my questions, and the service was extremely friendly, professional, and very accommodating. That level of customer care is rare these days. It really makes you feel valued as a customer.

A clear five-star experience – I will definitely be ordering from Macade again!

23 de febrero de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi Mike,

Thank you so much for your kind words!
We’re thrilled to hear you’re happy with both the products and our customer service. Your feedback means a lot to us.

Team Macade

Valorada con 1 estrellas sobre 5

Returns are painful here

I ordered and kept items and had to return 2 pairs of pants that Macade acknowledged receipt of on 1/31/26/. I have had to contact customer service now 3x requesting the refund and I still do not have it.

15 de febrero de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi Donna,

We’re sorry for the delay with your refund. We can see that the refund has been processed and the case is resolved.

We appreciate your patience and will take your feedback with us moving forward. If there’s anything else we can help with, please feel free to reach out.

Team Macade

Valorada con 1 estrellas sobre 5

Never credited my returns! Will not answer me!

I ordered many items, had to return most as sizing was inconsistent.I was not ever given the proper credits and was told on email, " it appears some taxes and other charges were not refunded, it seems there may have been a system issue during the return process". After 2 more emails and reaching out ot Anton on messanger customer service, still NO RESPONSE FROM MACADE!
They do not have a phone number but they cannot simply NOY refund me in full and ignore my requests. so frustrating.....

14 de enero de 2026
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi, we’re very sorry for the inconvenience and this is certainly not the experience we want our customers to have. Thank you for your feedback, we’ve resolved the issue.

Sincerely,
Team Macade

Valorada con 5 estrellas sobre 5

Excellent and outstanding customer…

Excellent and outstanding customer service, very chic golf outfits in highly quality! So happy I found macade golf

22 de diciembre de 2025
Opinión espontánea
Logotipo de Macade Golf

Respuesta de Macade Golf

Hi Tina,

Thank you so much for the kind words! We're happy you liked our clothing.

Team Macade

Valorada con 5 estrellas sobre 5

Bravo!

I have to commend the Customer Satisfaction Team for their Professionalism and quick response to my problem. I experienced a stolen shipment and The Team reacted by generating a New Order at No Charge. Fantastic Service. I will not hesitate in placing future Orders.

3 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Service Poor Delivery

I ordered a substantial amount of clothing from Macade, thought I would give their products a go. Took over 7 days to get a delivery date, they then were not delivered on that date but scheduled 3 days later. I asked for FedEx to leave in a safe place, yet they rang my ring doorbell and refused to do so stating signature required. I asked if he would take to the house across the road that was 10 steps from where he was parked and he refused saying he was on a timer. Have now cancelled delivery to return items. cannot wait 10 days for goods and then failed delivery and refusal to walk 10 steps for signature. Will stick to my normal clothing brands

1 de diciembre de 2025
Opinión espontánea

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