Had my first eye exam with Mackey opticians at their new premises in portadown. The clinic is lovely and bright and spacious, they have a fantastic range of frames! I was greeted by Rachel on my arriv... Ver más
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Consulta las opiniones de los clientes
Appointment on time very professional and friendly, bought new glasses staff very helpful in making sure they fitted perfectly and that I was happy with them . I would recommend Mackey Opticians to an... Ver más
Recently saw Elaine and Aaron for my appointments, Ciara and Sara helped me choose my glasses and Rachel done my collection appointment. Everyone was so friendly, professional and couldn't have been m... Ver más
Aaron gave clear and concise information about eye health. He carried out the testing with patience and clear instructions. Both he and Amy described choice of glasses without any hard sell. Overall a... Ver más
Información sobre la empresa
Escrito por la empresa
Northern Ireland’s largest independent chain of optometrists. We are a family business supported by a friendly professional team that caters for all your optical needs. From detailed eye examinations to a wide choice of eyewear, your eye health is in good hands at Mackey Opticians. Our 13 large comfortable practices have been created and furnished with our patients in mind and our philosophy is to provide tailored, high quality optical care for you and your family. Covid-19 has emphasised the need for space and one-to-one care so get out of the crowd and come and visit us. We have strict hygiene control - you must wear a mask and hand sanitise within the retail area of our practices. We cater for both NHS and private patients. If you are uncertain whether you are entitled to an NHS sight test please contact us and we’ll answer any of your queries. We look forward to seeing you.
Información de contacto
422 Newtownards Road, BT4 1HJ, Belfast, Reino Unido
- +442890739909
- info@mackeyopticians.com
- mackeyopticians.com
My daughter visited for an vision…
My daughter visited for an vision assessment with Andrew Petticrew. He was so patient, explaining everything, answering all our questions. Andrew is an incredibly intelligent audiologist and evident he has a genuine passion for his job. I would highly recommend.
Excellent service and reassuring
I have just had visit with an audiologist, Leanne. Leanne contacted me before my visit so she was prepared. I had my hearing test today and Leanne explained what she would be looking for and how she would do this. She explained the results and was very reassuring. I went in slightly worried and came out happy. On top of all that the test was complimentary.
Disgruntled and very disappointed with…
Disgruntled and very disappointed with the service my 77 year old mother received, she has severe mobility issues, required to replace her glasses, she choose Mackay Donaghadee to support local businesses.
However once eyes tested and frames brought down stairs 6 pairs twice to choose from, she was advised her prescription glasses would be ready with 1-2 weeks, she asked could she pay deposit, however was requested to pay in full.
Two weeks later she received notification to collect, tried them on said they weren't great. She doesn't complain so kept them on all day once home, obviously the prescription was incorrect as she felt unbalanced.
Her husband contacted the business first thing Monday morning and was asked to bring mother back again.
Two weeks later new glasses arrived much better prescription, and NO apology for inconvenience and upset to a mature lady, just “ it must be been too strong of a prescription!” how one would wonder this could occur, an error perhaps somewhere - this surely warrenting an apology.
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