The Mad Matter, Inc Opiniones 387

TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So far so good! Sometimes requesting a custom order can be difficult. Expressing thoughts and ideas across a messaging system such as email or text doesn’t always get interpreted properly. Benjami... Ver más

Valorada con 5 estrellas sobre 5

We ordered two custom logo floor mats for our shop so our mechanics wouldn't track dirt into the office. We picked the Superscrape rubber mats, and the material is durable and easily cleaned. The logo... Ver más

Valorada con 5 estrellas sobre 5

Once again Mad Matter has come through. As a return customer, this time I ordered a mat for in front of my kitchen door. Upon receiving it and putting it down I noticed it didn't lay flat there were l... Ver más

Valorada con 5 estrellas sobre 5

I cannot tell you all how wonderful this company is, They bent over backwards to get our last minute order delivered to us in time for a LEED Final inspection! Not only did they make it in time, but t... Ver más

Información sobre la empresa

  1. Servicio de business-to-business

Información proporcionada por diversas fuentes externas

Providing affordable floor mat solutions since 1992. Our Mats Will Floor You!


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

387 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

Disappointed with quality

The border on the mat I ordered is very uneven and a lot of my customers noticed and commented on it. I cleaned it three times with a household upright vacuum cleaner, the vacuum had a double handful of the mat fibers in the vacuum every time. I'm afraid that one more cleaning and it will have bare spots in it. The mat is such poor quality that I replaced it after my store was open only two weeks.

2 de marzo de 2020
Opinión espontánea
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Respuesta de The Mad Matter, Inc

Thank you for your feedback Michael. We apologize for the mat quality that you received. If you would have reached out to us, we gladly would have replaced this as it sounds like you received a defective mat. I am still happy to do so if you would like. We would like the opportunity to make this right. Please contact me. My email is casey@madmatter.com.
Thank you,
Casey Wright

Valorada con 4 estrellas sobre 5

Return shipping expensive, mats may be shorter than expected, but overall great experience

My mats were an inch smaller than advertised, so they were barely too small for the space for which they were intended. I kept one for a different area and returned the second one. The customer service I received was very good, but be aware you will be responsible for return shipping which can be very expensive. The wellness mats are very good quality and we are really enjoying the one we kept — helps so much with fatigue from long periods of standing. Highly recommend! Measure well and expect to receive a mat that is a little smaller or bigger than advertised as my customer service rep said that is common in the mat industry. Other than the size issue/return, we are very happy with our purchase and the experience with this company.

16 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and product

Excellent service and product. We needed an all weather rug for an area on our deck to cover a floor door to the basement . With the help of customer service our needs were met. Water hog rug protects the door and looks fabulous. Glad we found this company on the web.

5 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered two of the Waterhog in medium…

I ordered two of the Waterhog in medium brown floor mats. I love them. We have had them for about a month now and it is dead winter here. We have had rain, snow and mud and really put them to the test. We have lots of dogs coming and going through the dog door constantly. These rugs make it so much nicer to keep the floor cleaner. They vacuum up very nicely, stay put, and keep the small rocks from marring up our cement stained floor. I also loved their prompt responses to my questions before ordering.

17 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased shower stall mats

We purchased Matt's for our large shower after I slipped recently. Knowing I had a scheduled hip replacement I wanted to have a no slip surface. These mats are fantastic. No way will I ever slip in my shower again. Shipping was very fast too! We will be putting in all our showers and slippery areas. Thanks

17 de diciembre de 2019
Opinión espontánea

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