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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don't get fooled. Yes it's cheap but so is the customer service. It's actually worthless. Magcubic is a scam. Grqat product - until it's not working. I was sent a broken unit with a tilted projection.... Ver más

Valorada con 1 estrellas sobre 5

⚠️ Malware Machine alert!!! ⚠️ I've recently found out that Magcubic projectors are literally just radiators that distribute proxy energies to your device's via your WiFi network... I unfortunate... Ver más

Valorada con 1 estrellas sobre 5

After 15 days, no tracking number, no updates, no responses. The website magcubicvision.com is offline. I bought a newly P330, to improve my recent acquired HY300. This company has never responded... Ver más

Valorada con 1 estrellas sobre 5

After purchasing from this store, their website was blocked 🚫 by ECWID, and it was written that anyone who made purchasing from the store should call their bank and request a charge back. I was... Ver más

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Welcome to Magcubic Vision online store! We are proud to be one of the leading distributors and sellers of the most cost-effective and high-quality portable projectors on the market. Our goal is to provide our customers with the best projector options at an affordable price, making it easier for them to bring their presentations and entertainment to life. Whether you're a movie enthusiast, a gaming aficionado, or a professional presenter, we have the right projector to enhance your viewing experience. In addition to providing quality products, we also strive to provide excellent customer service. Our team is always available to assist you with any inquiries or concerns you may have. We value our customers and always aim to provide them with a positive shopping experience. Apart from our commitment to quality and customer service, we also believe in keeping up with the latest technology. We constantly update our collection with the newest and most innovative projectors available in the market. This allows our customers to have access to the latest technology, making their viewing experience even more enjoyable. Thank you for choosing our online store for your projector needs. We are confident that you will be satisfied with your purchase and look forward to serving you again in the future. Trust us to provide you with the most cost-effective and high-quality portable projectors on the market.


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

39 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

No money back

Hello, I made an order and by mistake, I placed it twice. Customer service informed me, and I canceled one of the orders. I still haven’t received the refund, nor have I gotten any response from customer service, either by email or phone. I’m very dissatisfie

1 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible company

Terrible company. Item was not what was advertised.

3 de julio de 2024
Opinión espontánea
Logotipo de Magcubic Vision

Respuesta de Magcubic Vision

Hello. Can you please tell us what your order number was? We kidly ask you to check properly before leaving a review if you are addressing the correct seller.
We don't know what shopping experience you had, but definitely not with us, we don't have any kind of order registered in your name, moreover you have never contacted us until now.
We strive every day to deliver the promise and honor our orders and after-sale services, but this responsibility is only for our customers.
We are confused, we don't really understand what your intention is with this review. We only ask for honesty. thank you

Valorada con 1 estrellas sobre 5

Rude and aggressive customer service

Rude and aggressive customer service. Avoid.

22 de agosto de 2024
Logotipo de Magcubic Vision

Respuesta de Magcubic Vision

Dear Tina, have we fulfilled our promise? was your order delivered on time and to the correct address? You claimed a refund for non-receipt, having the ordered item in your possession, who is rude and aggressive now or are you just a SCAMMER? Thank you

Valorada con 1 estrellas sobre 5

Aggressive Customer Service Rep. Do Not Order

I sent an email to ask when my item would be shipped. I was told the order had already been processed and shipped. It had not. Now I'm being harassed by them. They are calling me fraudulent and saying I planned this all along! I asked PayPal to check the shipping status as the website said waiting to be shipped and customer service had said it had been shipped. I simply wanted to know when to expect it as I am going away for the month of September.
I did not claim a refund. The payment was reverted by PayPal as it was still pending after 14 days Not sure why they have included the third party international courier company's address and phone number but I am sure they will be happy with the free promotion. Guessing they thought that was my address and phone number and added it to try and get this review removed. Bad luck. I actually live in Bulgaria and use DCU to deliver from UK to Bulgaria. As soon as I received the tv box, I was going to message them and arrange payment. However, after receiving nasty emails and this reply, I don't think I will bother. As you can see from their reply to me, they are very aggressive. I don't advise anyone to order from this company. Mine is not the only bad experience.

12 de agosto de 2024
Opinión espontánea
Logotipo de Magcubic Vision

Respuesta de Magcubic Vision

Dear Tina, When placing the order, the promised delivery was by August 31. Since you placed the order you agreed with the delivery time. There is a reason why this delivery time is set, please visit our Shipping Policy page https://magcubicvision.com/pages/shipping-policy for more information.
As we have already answered you and assured you that your order is on its way, it means that it is, we are a responsible seller, we honor every order and we strive every day to keep our promise, we don't want unhappy customers.
Rest assured you will receive your package in the promised time, you rushed with this negative review and we expect you to update it with an honest one and also the re-payment of the order as soon as you receive it, this characterization does not represent us. Thank you

Your order was delivered as promised Tue 27th Aug at 13:14 to your address : Tina Gane DCU 4846, Ripple Road, Unit 4, Maybells Commercial Estate DCU 4846, Barking, IG11 0TP, United Kingdom, +448007891234 by the Evri driver with the tracking number H02V3A4093027894, despite all that you chose to claim the refund as well.
We believe that your actions are premeditated and that this is what you intended from the beginning, that of deceiving us into keeping both the money and the ordered products. You claimed the refund right from the beginning, immediately after placing the order. We also believe that we are not the only ones deceived by you and that this address will be reported for high risk fraudulent activities.

Valorada con 2 estrellas sobre 5

Took my money

Took my money, never delivered, never answered communications. Don't order from them.

**after posting this review my order went from still in China to delivered in 2 weeks. Relieved to receive my order eventually.

3 de agosto de 2024
Logotipo de Magcubic Vision

Respuesta de Magcubic Vision

Dear Esmond, as you can see after tracking, your shipment is still in transit, we do not know the reasons for the delivery delay, but as it is an international shipment, the delivery time is influenced by several factors beyond our control.
We apologize for the inconvenience, but rest assured your order will arrive at your door soon, we are a responsible seller, we honor our orders.

Track your order:
https://postnl.post/track?barcodes=LS964683559NL

As soon as it arrives in your destination country, it can also be tracked on the website https://www.anpost.com/ with the same tracking number

It seems that your order has been received, therefore we would appreciate it if you updated your negative review with an honest one, it negatively affects our business. Thank you for your understanding

Valorada con 1 estrellas sobre 5

Delivery is very poor.

Delivery is very poor.

8 de julio de 2024
Logotipo de Magcubic Vision

Respuesta de Magcubic Vision

We apologize for the inconvenience caused by this delay in delivery, it was beyond our control and was not anticipated, we have no way of influencing the transit actions of the logistics companies.
We hope, however, that the purchased projector lives up to your expectations.

Valorada con 2 estrellas sobre 5

I'm giving 2 stars because my new…

I'm giving 2 stars because my new remote kind of works. It only kind of works because all it can do is turn on the projector and nothing else 😭😔😭
Is there anything that I need to do for it to work correctly??

28 de junio de 2024
Logotipo de Magcubic Vision

Respuesta de Magcubic Vision

Dear Austin, if the projector is purchased with us there should not be any kind of issue with the remote control. However, we do not guarantee that they are 100% compatible with projectors purchased from unauthorized sellers on Amazon or sites such as magcubicsprojector.com, magcubics.com, magcubics.shop, magcubic.pro, etc. who trade under our brand with counterfeit projectors. We have many complaints like this every day.
Before leaving a negative review, please contact us. Thank you

Valorada con 2 estrellas sobre 5

took way too long to deliver

took way too long to deliver, product not as bright as I expected.
I will return it but do have to pay to ship it back.

20 de mayo de 2024
Logotipo de Magcubic Vision

Respuesta de Magcubic Vision

Hi Carlos.
We are very sorry to hear that you are not satisfied with your purchase and that our services did not meet your expectations, you can contact us directly at any time to resolve any issue that may arise.
Yes, you are right, if your return is not the result of our error, a broken, defective or incorrect item, but for personal reasons you will need to bear the return shipping fee.

Valorada con 4 estrellas sobre 5

At first I was worried ab ordering from…

At first I was worried ab ordering from them since they didnt have that many reviews, but once I contacted them via e-mail they responded with the shipping info. It took like a week to get to portugal.. :)
Now onto the projector itself, I got the Hy300 version in white, so far it's doing what is promised, has decent brightness and the only thing that bothered me was the speaker sound is not very high, but it does the job.
I guess you can put your own speaker attatched to it? It has the aux cord hole, as well as hdmi and USB.

PS. My ig is @julianarossic if anyone wants videos or photos!

20 de mayo de 2024
Valorada con 4 estrellas sobre 5

For the money, its a good projector!

The control/command arrived broken (the battery compartment cover), but the projector arrived well and it works. It makes a little bit of noise when turned on, but the quality of image is good and to improve the sound experience you can connect via bluethooth to a sound bar. I noticed that the focus ring could be better, because you have to compromised a little bit and focus the central part of the projection while the sides can be a little burred.

Update (10/06/24): I love it! I used it to play Xbox (mainly) and I love it ! When i use for YouTube/ movies content the noise can be a little distractive but its fine, like i said you can connect to a sound bar and for the money its a good projector

27 de mayo de 2024
Valorada con 5 estrellas sobre 5

High value - be realistic and you'll be happy

This is a budget projector and think of it as that. If you do you'll love it. It was extremely inexpensive for its features. I'm in IT and also work with professional projectors. For its price this has every feature I want.
I bought this for my son's room for random fun. I put kids learning videos, videos of space and volcanos onto a usb stick and project them on his wall.
The built in sound is fine for this purpose but you could use an external speaker if it was that big of a deal to you. Airplay from iphone is shockingly easy vs some of the situations I've had.
The tube design where you can aim it at the ceiling is fantastic.
Is it perfectly clear, no. Is it super bright, no. But it's enjoyable to use.

11 de mayo de 2024
Valorada con 5 estrellas sobre 5

Great quality for the price

Just received this projector and for the price the quality was great! Super easy to set up and link all of your streaming apps. The sound of the speaker is not great but I connected it to my echo device for sound and it worked great. Picture was much better that I expected especially since I was projecting directly onto a wall and not a screen. I later learned you can adjust the screen to the size you want which made it even better. Aupee happy with the purchase

2 de mayo de 2024

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