Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Magical Moon is hands down my go-to crystal seller. She is incredibly customer-focused, genuinely happy, and always goes above and beyond to help me find the crystals that truly call to me. You can fe... Ver más

Valorada con 5 estrellas sobre 5

Magical moon is one of my favourite crystal shops. I have bought crystals from this shop for about a year now. JC always provides quality crystals at affordable prices. Ranging from small to larger st... Ver más

Valorada con 5 estrellas sobre 5

I was a newbie to crystals when I discovered magicalmoon and have become a regular customer over the past year. Every piece I've purchased is amazing quality and prices are always very reasonable. I... Ver más

Valorada con 5 estrellas sobre 5

I’m a newbie to crystals and have only been buying them for a few months. I’ve used magical moon a couple of times through her TikTok lives and JC is so lovely and the quality of her crystals are amaz... Ver más

Información sobre la empresa


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

34 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

5* Best quality & customer focus

Magical Moon is hands down my go-to crystal seller. She is incredibly customer-focused, genuinely happy, and always goes above and beyond to help me find the crystals that truly call to me. You can feel the care and intention she puts into every interaction. Her pricing is always fair and reasonable, especially for such premium pieces, and the quality is unreal — true AAA grade crystals that are vibrant, powerful, and full of energy. I honestly don’t think I could find crystals like these anywhere else. If you’re looking for ethically sourced, high-quality crystals from someone who truly loves what they do, Magical Moon is it 🌙✨

7 de enero de 2026
Valorada con 1 estrellas sobre 5

don’t waste you’re time or money

Honestly I think most of these views are false bad customer service spent alot of money with this company the items wasn’t what was showed when asking to return she stated they would need to be up to her standards or I won’t get a refund had to pay postage myself back, parcels was with her around 12 days before she opened it I had to resort into contacting PayPal wouldn’t buy again

16 de julio de 2025
Opinión espontánea
Logotipo de Magicalmoon

Respuesta de Magicalmoon

Hello, all of our reviews are genuine and from verified customers.

To clarify, a full refund could not be issued as not all items were returned and one returned item was missing a stand. A partial refund was offered and this was communicated clearly at the time, however we did not receive a response to our follow-up messages or emails.

The items sent were exactly those selected at the time of purchase.

Thank you.

Valorada con 5 estrellas sobre 5

Oh my this lady has the most special…

Oh my this lady has the most special magical light beings - each and every one of the crystals are such high quality ✨ I have been collecting crystals since I was a child I am now in my 60s and JCs crystals are the best I have ever come across in all of my years of collecting - the energy that emanates from them and the care in packaging them is 100% - really feeling blessed 🙏 to have found her xxx

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic company the…

Absolutely fantastic company the information on the crystals is beyond belief that the lady knew exactly what mine, country and any other information which I have never experienced from any crystal expert.
she could point out in the crystal quality many qualities and also flaws, honesty was indeed a credit to her as how many companies work like that and gave you time to decide no pushy sales
and to know exactly everything I could possibly want to know about the crystal I bought and I have been back since many times
I can not compare the service, knowledge, honesty to any other. If you want quality at a very fair price go no further as you won’t get any better and if you take too long to decide I guarantee 9/10 the piece will be sold as the business is far superior to any others and again the quality is above and beyond

the business owner expertise and service was incredible with warm kind friendliness I highly recommend and don’t be afraid to ask if there is something particular you have in mind that you want
I feel extremely happy that I can share my experiences with you

11 de julio de 2025
Valorada con 5 estrellas sobre 5

Beautiful crystals

Beautiful crystals. The best quality and ethically sourced. I wouldn’t buy my crystals anywhere else now I know how amazing they are. Such a lovely lady with a beautiful kind soul who goes out of her way to please. Lovely

4 de julio de 2025
Valorada con 5 estrellas sobre 5

What can I say that's not already been said!

What can I say that's not already been said. The highest quality crystals at the best prices. JC is the loveliest person and so transparent about where she sources her crystals and will always try and get you what you're after! 100/10, I will never buy from anyone else!

7 de agosto de 2025
Valorada con 5 estrellas sobre 5

I’m a newbie to crystals and have only…

I’m a newbie to crystals and have only been buying them for a few months. I’ve used magical moon a couple of times through her TikTok lives and JC is so lovely and the quality of her crystals are amazing. Everything is always well packaged and arrives on time. I am definitely going to be buying more in the future, there’s always something new each week so definitely worth checking from time to time. Also all crystals are ethically sourced making magical moon a great company to buy from.

15 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful highest quality crystals…

Beautiful highest quality crystals described to perfection by such a lovely caring and professional lady. Expertly packaged and arrived very quickly. 100% recommend to any crystal lover and collector. I will be buying again

10 de agosto de 2025
Valorada con 5 estrellas sobre 5

Superb Quality of Crystals

The quality of crystals is superb and the community is amazing. It's a really safe space and place to buy and discuss all things crystal. The owner is so kind and extremely knowledgeable. She takes such time and care with everyone. It's always a pleasure buying from her. I'd 100% recommend buying from Magical Moon

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star Crystal shop

Amazing crystal seller! Super quality and always great prices. Join the TikTok community for fun live sales, you won’t be disappointed! I always love being a part of the live sales as you can browse and request to see items. I love looking at all the crystals and it’s always nice vibes!

19 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing and superb quality crystals

Amazing and superb quality crystals. Very friendly, kind and knowledgeable seller with a lovely community in TikTok live sales. Great prices and great service. Highly recommend!

22 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Magic by name, magic by nature

Always an amazing environment and community feeling. JC is always looking out for people and will remember requests from months ago (bismuth!)
Packages are sent timely and extremely well packaged, especially considering the nature of the delicate items she handles and ships.
We've been shopping with JC for absolutely ages and she is an amazing person and a truly down-to-earth and heartfelt business owner. So many unique pieces and amazing care and attention to detail as well, every live stream is an amazing experience and we look forward to every single one.
Thank you so much for everything !

21 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend this business!

Very helpful and friendly and the crystals are absolutely top quality. I really could not recommend this business enough. One of the best businesses I have ever purchased from and I am never disappointed by the gorgeous items I receive 💜

14 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thoroughly recommended

This has been my first experience learning and buying crystals and I couldn’t have asked for a better seller. The crystals are absolutely beautiful and you can tell they have been picked with care, ensuring the best quality. I would thoroughly recommend Magical Moon, I’m sure I will be making further purchases.

14 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Magical moon is amazing for crystals

Magical moon is amazing for crystals. The owner JC is so knowledgable and such a lively person that she makes the shopping experience great. I am a regular viewer and buyer on her TikTok shop. JC only sells ethically sourced crystals. The crystals are amazing quality I have never been disappointed. I would definitely recommend for Crystal newbies and those who have been buying for ages.

16 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Absolute best

Everything about Magical Moon is exceptional - From the beautiful crystals down to the beautiful seller. I have a vast collection of crystal from here and each one is utterly stunning.

20 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality crystals

I was a newbie to crystals when I discovered magicalmoon and have become a regular customer over the past year. Every piece I've purchased is amazing quality and prices are always very reasonable.
Its not just the quality that keeps me coming back; the owner JC is such a lovely person. She has vast knowledge on crystals and always makes sure her stock is ethically sourced.

2 de julio de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más