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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This product is extremely dangerous. Upon having a replacement for less than 6 months, it has sparked a flame and smoked whilst in use! This could have caused a fire or significant harm to me and... Ver más

Valorada con 2 estrellas sobre 5

mine didnt take long to arrive and i found it to be very useful and easy. i hadnt run into issues and I've had it for a little over a year now. however, recently its been acting weird. the heating is... Ver más

Valorada con 5 estrellas sobre 5

I chose the navy blue set, and it’s absolutely perfect! The styler is exactly as described, easy to use, and delivers amazing results. The quality is excellent, and it’s great value for money. Fast sh... Ver más

Valorada con 5 estrellas sobre 5

Super fast delivery (3 working days) and I received the parcel on the 30th of December! I purchased from the official online store (ie didn't follow an insta or fb link) so maybe that made a differen... Ver más

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2,4

Malo

TrustScore: 2.5 sobre 5

335 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,4

Todas las opiniones

(335)

4 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This product is extremely dangerous

This product is extremely dangerous.
Upon having a replacement for less than 6 months, it has sparked a flame and smoked whilst in use!
This could have caused a fire or significant harm to me and my children.
I took the matter directly to magic styled who closed the case with no further action due to it being a replacement already which to me makes it even worse?! This product needs investigating asap. Please think twice before purchasing!

3 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not as worth it as you think

mine didnt take long to arrive and i found it to be very useful and easy. i hadnt run into issues and I've had it for a little over a year now. however, recently its been acting weird. the heating is not constant. until today it started making a noise thats similar to a drill. i stopped using immediately. i would say its not as worth it when it breaks down this soon and you have no way of contacting or requesting for assistance. i am quite disappointed on that front.

2 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This tool is truly magic!

This tool has significantly reduced my time spent on drying and styling my long hair. And it is a pleasure to use. Thanks!

20 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Have sent 4 emails and 1 direct message…

Have sent 4 emails and 1 direct message on their site about a faulty item, been sending these since 25th December and still not received any contact from them. Very bad and no phone number to ring!! Terrible customer service ☹️

25 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The item arrived quickly

The item arrived quickly and I had requested a plug for a different country than my country since this is a gift. Everything wase correctand arrived in good order.

31 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order from this company

Do not order from this company! I got the magic styler and plugged it in and it had 0 power. Never has worked from the minute I received it! Tried contacting them numerous times, even responded to an email where they wanted to know how I like it! I don’t like it because it’s a piece of s**t and you won’t respond to any of my emails!

1 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% recommend

I love the way the magic styler dries my hair. It used to dry quite frizzy but now it dries sleek and much less frizz. Would 100% recommend.

30 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

TERRIBLE CUSTOMER SERVICE & PRODUCT

TERRIBLE CUSTOMER SERVICE. Despite the serious delays in my product arriving, it was bad quality product, feels like the plastic is going to melt in your hand, and doesn't have the power that it says it should. Refund policy and system is shocking as well.

1 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer Beware!

I would advise anyone who buys this product to beware. I started the return process the end of December 2024 and have yet to receive my money back, nor do I ever expect to. My only recourse is to caution others. There is no customer service number or email. Everything is on-line forms and automated responses. I have reported the company to the FTC, but since it’s based in China there’s nothing really they can do. It may be a wonderful product, but if you ever change your mind about it as I did (I never even took it out of the box), or if something goes wrong with it, you will not get your money back.

20 de abril de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great product, but in my case, does the same job as a flat iron

Ordered Ion Brush. I have long blond dyed straight hair. Great stand alone product, but as i have flat iron, it basically does the same type of curl/volume for my hair, as a flat iron. So, in my case, no need for a second similar product.

But definitely would suggest to beginners, who do not know how to style their hair.

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

A section on my magic styler broke so I emailed in to see if I could get a replacement. Expecting just the part I was amazed when the box arrived with a whole new styler. Thank you and highly recommend the product and service

27 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer Service is Lacking

I thought the product was what I wanted to give my daughter for Christmas, but she had already purchased another item. I sent a message to the company and was given the instructions to return it, but I needed to wait for the "return Helper" to contact me. That took over a month. I sent several emails questioning how long I had to wait for the return helper.
I finally heard from the return helper and given instructions for the return. I returned it on 2/11/25. I finally received an acknowledgement on 3/22/25. The refund was as follows:
We understand your concerns and appreciate the opportunity to clarify. Your refund was processed according to our refund policy, which includes the following deductions:
• Initial shipping fee: $10
• Return handling fee: 8% of the order total is $7.1
• Return shipping fee: $4.6
While we do accept returns, these fees cover the costs associated with processing and shipping. Our refund policy is outlined on our website, but we apologize if this was not clear at the time of your purchase.
It wasn't clear at the time of my purchase because I don't believe that the return policy was on the site I purchased from.
I would never purchase from this company again and warn others to avoid them. It's not worth the time and aggravation.

9 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Product is really good and easy to use

Product is really good and easy to use. I bought one for my daughters birthday too and she loves styling her hair in the morning for school. It's easy to curl my hair and don't have the struggle to try and curl with the wands or ghd's. Saves time too. Also the condition of my hair has improved as I haven't straightened it since using this

28 de febrero de 2025
Opinión espontánea

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