The toy doll and clothing attachment are all lovely. The only comment would relate to packaging. The little plastic fixing tags are fiddly to remove with the potential danger of leaving an end still a... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Good prices but delivery took a while, I think 6 days. It was despatched using DPD on day 5 after ordering. I messaged customer services on day 5 (before I got the despatch email) and still not heard... Ver más
Never used of this website before but was best price for the well known brand item I wanted for a gift. Couldn’t be happier! Super speedy delivery, great range and item packaged ethically and well! Ve... Ver más
Great little Shop for my Babies needs. Stumbled across it while searching the web, so glad I did, happy to put money in the pocket of smaller businesses, rather than the greedy big companies. Great Va... Ver más
Información sobre la empresa
Escrito por la empresa
Making Memories London offers premium children's toys and accessories.
Información de contacto
Watford Way, NW7 3JR, London, Reino Unido
- 0203-916-5210
- info@makingmemorieslondon.com
- makingmemorieslondon.com
4,6
Excelente
74 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Prompt delivery and also immediate…
Prompt delivery and also immediate refund for item not sent.Will use agaim
4 de junio de 2023
Had 2 orders now
Had 2 orders now, first one was so quick and beautiful doll I ordered another
4 de junio de 2023
I love the products
I love the products, so cute and good value! Overall the service was great, the delivery came fast, would definitely purchase again
14 de mayo de 2023
Best toy company I ever dealt with
Beautiful wooden toys, amazing service and fast delivery
14 de mayo de 2023
I returned items back nearly 3 weeks…
I returned items back nearly 3 weeks ago with no response or refund.
3 de abril de 2023
Respuesta de Making Memories London
Hi Louise, thanks for taking the time to leave us a review. I must start with an apology in regards to the service you have received. I can see that you were in touch on Bank holiday (8th May) and the team have now dealt with, and processed your refund. We only scanned your return towards the end of last week but I am not sure whether that was a delay with the item arriving back to us or a delay our end. Either way, I apologise. If there is anything further I can do for you, please dont hesitate to reach out either via our customer service team or via our social media pages. Regards Ben.
Amazing products and super fast delivery
1 de mayo de 2023
Great little company
Great little company. First time I’ve ordered from them as they had a huge sale on little Dutch toys which we love. Didn’t quite think it was genuine but items came 2 days after ordering and all packed well. Will definitely be using again!
1 de mayo de 2023
5 star experience
5 star experience. Items well packaged and delivery was prompt. Great store.
1 de mayo de 2023
Paid for next day on the Thursday but…
Paid for next day on the Thursday but only due to receive items on Monday. Yet to see the quality but so far I’m disappointed
26 de febrero de 2023
Respuesta de Making Memories London
Hi Lauren, thanks for taking the time to leave us a review and sorry to hear that you are disappointed with your delivery. I have checked your order and can see that it was placed at 12.42pm on Thursday (23rd Feb). We dispatched the items almost straight away and it was collected by our courier DPD at 2pm. Unfortunately, due to your delivery address being classified as Highlands and not mainland UK, DPD take a minimum of 2 days to deliver the parcel. We do specify on our delivery page that next day delivery is only available for Mainland UK. They also do not deliver on Saturdays. I apologise for any confusion regarding the next day delivery service and have processed a refund of your entire delivery fee as a gesture of goodwill.
I can see from the delivery tracking that you have received your parcel now. I hope your happy with the bits that you ordered and if there is anything else we can do for you, please reach out to us directly. You can find all our details on the contact us section of our website alternatively send us a direct message through our social media pages.
Regards
Ben
Arrived reasonably quickly
Arrived reasonably quickly. Well packaged. Great product.
3 de febrero de 2023
Super efficient and beautiful product!
26 de enero de 2023
A wonderful range of good quality toys
I came across the website after doing a search for toys for our 2 year old grandson. I was very impressed by the range of toys and particularly liked the wooden range. We actually purchased a ramp car racer which our grandson loves playing with. It is made to a very high quality and looks like it will last for years. The delivery time was very quick and the product well packaged. I would certainly recommend this company.
11 de enero de 2023
Very prompt response to my order…
Very prompt response to my order considering how close to Christmas it was .
Item arrived safety and Granddaughter really enjoyed opening it at Christmas.
28 de diciembre de 2022
Quick delivery
8 de diciembre de 2022
Very quick delivery.And loved what I…
Very quick delivery.And loved what I had bought.
1 de diciembre de 2022
Item much smaller than expected
Item much smaller than expected. Expected a bid better quality.
1 de diciembre de 2022
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.