I would have given 5 stars if ordering/changing orders on the website was a little simpler. Apart from that small annoyance, Mama Bamboo is a brilliant company , Orders arrive on time every month wit... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Really great products, super easy to set up a subscription so we never have to worry about running out of nappies or wipes! I also received a bunch of flowers for Mother's Day which was an unexpected... Ver más
La empresa ha respondido
Used the trial pack in size 1 and they worked fine at birth. Bought a bigger 4x35 pack immediately, but once my baby was producing more urine they consistently leaked out the back. He was only 3kg a... Ver más
La empresa ha respondido
Signed up for the newborn trial and haven’t regretted it for a second! Excellent nappies for tiny bums (our son was 6lb 10oz). Super absorbent, they fit beautifully so no leaks & they’re a decent le... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Here at Mama Bamboo we aim to provide high quality, environmentally friendly, gentle products for you and your baby. Our core values are 'Best for BABY, YOU, & MAMA EARTH too'.
Información de contacto
Reino Unido
- Contactus@mamabamboo.com
- mamabamboo.com
4,3
Excelente
576 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Best eco nappy
Best eco nappy. Subscription service is super easy and very happy with the products.
11 de septiembre de 2021
Respuesta de Mama Bamboo
Thank you for your lovely review. We are so pleased you are enjoying our nappies and our service.
Mama Bamboo x
On time,works as planned
We got the nappies we ordered right on time, and they work just fine :)
23 de agosto de 2021
Respuesta de Mama Bamboo
Thank you for taking the time to leave us a review. It's great to hear you are so pleased with our nappies and our service.
Love Mama Bamboo
Respuesta de Mama Bamboo
Thank you so much for taking the time to leave us a review. We are so pleased the nappies are working well for you and your little one.
Love Mama Bamboo
Brilliant nappies
As usual, a brilliant service. Changed what we needed and everything arrived just in time before we ran out.
19 de agosto de 2021
Respuesta de Mama Bamboo
Yay!! We are so pleased that you are so happy with our service. Your review is greatly appreciated.
Love Mama Bamboo
5 Star
Love how quick and carefree it is to order from this company. And myself and 4 week old daughter love the nappies
14 de agosto de 2021
Respuesta de Mama Bamboo
Thank you so much for your lovely review. We are so pleased our nappies are working so well for you and your little one.
Love Mama Bamboo
Respuesta de Mama Bamboo
Thank you so much for taking the time to leave us your kind review. We really appreciate it.
Love Mama Bamboo
Great nappies
Great nappies. A bit pricey but good to know they aren't filling up landfill with plastic. Once fitted correctly they don't leak and they look nice and comfy for our little one. Also size wise newborn is perfect for our wee guy who was about 8lb in his first week. Size looks like it will fit for several more weeks and we are now 3 weeks old. Would be 5 star if less expensive.
5 de agosto de 2021
Respuesta de Mama Bamboo
Aileen. Thank you for your lovely review. Did you know you can save 20% on every order if you subscribe for a regular delivery. On your 8 pack orders, you’ll save over £14 on every order.
Great company and great nappies would…
Great company and great nappies would highly recommend!
2 de agosto de 2021
Respuesta de Mama Bamboo
Thank you so much for your kind review. We really appreciate it. We are so pleased that you are enjoying Mama Bamboo!!
Great products
Great products, fast delivery and a very helpful customer service team.
27 de julio de 2021
Respuesta de Mama Bamboo
Thank you so much for your very kind review. We are so pleased you are enjoying our products and our service. We really appreciate it.
Love Mama Bamboo
These are a must have!
Amazing nappies! Bought these as a popular brand was leaving awful rub marks on our child's legs (4 month old). These nappies never rub, even when on overnight! They are also far more absorbent too. Highly recommend and will be buying more, thank you!
22 de julio de 2021
Respuesta de Mama Bamboo
Thank you so much for your lovely review. It is fantastic to hear that our nappies are working so well for your little one.
Love Mama Bamboo
Highly recommend
I’ve been ordering baby wipes for a while from Mama Bamboo and I really like the quality and and service from them.
21 de julio de 2021
Respuesta de Mama Bamboo
Thank you so much for taking the time to leave us a review. We are so pleased to hear you are enjoying our wipes and are pleased with our service.
Love Mama Bamboo
Love the concept - can you make nappies in a bigger size?
I have a 2 year old boy who, up until finding Mamabamboo, was just wearing Aldi Mamia nappies 6+. I was really impressed with the credentials of this company and the product compostable nature. My only feedback would be I wish the nappies went to bigger sizes. My 2 year old is wearing the pull ups size 6, but we are having a problem with them falling down as he only has a skinny waist. I wanted to find a way to make us more sustainable, but because the waist means they aren’t a great fit for him. I would love the nappies in a bigger size.
15 de julio de 2021
Respuesta de Mama Bamboo
Thank you so much for taking the time to leave us a review. We really appreciate it. With regards to producing a bigger size nappy, we are considering this in the future. At present our nappies go up to a Size 5 but in future we may well introduce a Size 6 nappy as well. Would your little one be better in the Size 5 pull up maybe - we can send a few samples to try out if you like.
Good nappies
I like these nappies they are a sturdy and durable product would recommend
14 de julio de 2021
Respuesta de Mama Bamboo
Thank you for taking the time to leave a review. We really appreciate it. It's great to hear you are enjoying using our nappies.
Love Mama Bamboo
I have been using Mama Bamboo nappies…
I have been using Mama Bamboo nappies since my baby was born 15 months ago and I can say that they are one of the most useful, sustainable and amazing thing I have needed for my child so far. Furthermore, their customer service is so efficient and friendly. Highly recommended!
12 de julio de 2021
Respuesta de Mama Bamboo
Thank you so much for your very kind review, we really appreciate it. We are so happy to hear that you are so pleased with our nappies and customer service.
Love Mama Bamboo
Delivery cost is absurd
Delivery cost is absurd. Could nearly buy another packet of nappies for the delivery cost
8 de julio de 2021
Respuesta de Mama Bamboo
Delivery is free for all orders over £30. If you choose to subscribe for monthly nappies, you can get 20% off and free delivery on every delivery.
Unfortunately we do have to charge for orders under £30. We charge only what DPD charge us without any additional fees.
I love these wipes
7 de julio de 2021
Respuesta de Mama Bamboo
Thank you for your kind review. It's great to hear you are loving our wipes!!
Love Mama Bamboo
Really good nappies until I was ready…
Really good nappies until I was ready to switch to ok reusables. Good absorption and comfortable. Nice wear for my lil baba!
(2star rating was a mistake - I meant to click 5stars! Baby brain!)
6 de julio de 2021
Respuesta de Mama Bamboo
Gemma. So pleased to hear that you liked our nappies. Was there anything we could have done better to get a higher rating than 2 star though? We genuinely want to hear any feedback to help us improve.
Super nappies highly recommend
19 de junio de 2021
Opinión espontánea
Respuesta de Mama Bamboo
Thank you so much for taking the time to leave a review. We really appreciate it. It is lovely to hear you are enjoying using our nappies.
Love Mama Bamboo
Nappy rash
Nappy rash, never had a baby with it but occurred after these nappies. The nappies are quite bulky and I’m wondering if with the current heat and thickness has caused it! Also, had a few poo leaks out of the side of the nappies
15 de junio de 2021
Respuesta de Mama Bamboo
Jill. I’m so sorry to hear that you’ve had an issue. We usually hear how much our nappies have helped to clear up nappy rash and how high the absorption is.
The thickness should not cause any issues with regards nappy rash as our nappies are much more breathable than standard disposables.
Please do contact our customerservice team on admin@mamabamboo.com and we’ll see if we can help to identify the root cause of the issue with you.
good nappies smell awful
I have been using these nappies for 2years and absolutely love them. But the last ones ordered smelt awful; i aired them outside in the sun for 2-3weeks and they smell neutral now. Airing them inside made my room smell.
15 de junio de 2021
Respuesta de Mama Bamboo
Apologies. It sounds like you had a rogue pack. Please do email us at admin@mamabamboo.com and we will be glad to assist you.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.