Manamanx Limited Opiniones 

238
•
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

On arrival I was met by Steve he made me feel very welcomed and offered me lovely coffee which is always nice. Steve is very knowledgeable open and honest about the cars I was looking at, and helped m... Ver más

Valorada con 5 estrellas sobre 5

Big thanks to Ben , we are very happy with our purchase, a very calm and relaxing experience all information politely explained, no pushy sales tactics .a long drive but well worth it . We will defini... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Buyer Beware! Oh how I wish I’d paid more attention to the negative reviews! I originally posted a 5 star review (as requested by the dealership) immediately after purchasing a 2018 Kia Picanto which... Ver más

Valorada con 5 estrellas sobre 5

Genuine customer here. Not one of the recent spam bad reviews. Just bought a Lexus from Manamanx. Couldn't be happier with the car and the service from them. Very very professional and they clearly re... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de automóviles usados

Escrito por la empresa

At Manamanx, we're more than just a car dealership - we deliver a personalised car-buying experience backed by our team who benefit from over 20 years of industry knowledge, passion and trusted expertise. As a proud family-run business, we're dedicated to helping drivers across the region find their ideal vehicle with confidence and ease. Located conveniently between Newbury, Reading and Basingstoke, our car dealership is easily accessible from the M3 and M4, making Manamanx a top choice for car buyers across Hampshire, Berkshire and beyond.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

238 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 41% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(238)

213 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Simon

Simon sold me my car. He explained the process throughly. Couldn’t have asked for a better experience when buying my first car!

8 de mayo de 2026
Opinión espontánea
Logotipo de Manamanx Limited

Respuesta de Manamanx Limited

Thank you for your kind review.

We're delighted to hear that Simon clearly explained the process and helped make buying your first car such a positive experience.

Thank you for choosing Manamanx, and we hope you enjoy your new car!

Valorada con 1 estrellas sobre 5

They employ a variety of deceptive and manipulative tactics.

The dealership sold a vehicle that had undergone major repair work along one entire side, while explicitly stating that it had never been involved in an accident. During the sales process, they requested a positive Trustpilot review as a standard step, which may mean that many five-star reviews come from customers who were asked to leave feedback before they had taken delivery or fully experienced the car.
In part-exchange transactions, they invent or exaggerate faults with the customer’s vehicle, either to reduce the trade-in valuation or to push buyers into a more expensive or less advantageous financial package. I dealt with salesperson Simon and his manager; both demonstrated sales practices that I would strongly advise others to approach with caution. Examples: 1) their aftersales(at)manamanx.co.uk email stated in IDD document doesn't work 2) They gave an AA test report for a different car.

1 de abril de 2026
Opinión espontánea
Logotipo de Manamanx Limited

Respuesta de Manamanx Limited

Dear Mr Gowor,
Thank you for your review.
I am afraid we dispute that the vehicle was not of satisfactory quality when you took delivery of it.
You spoke to my colleague recently and said that the car was operating with no issues. At no time did you contact us but instead went to a main agent to raise concerns. When asked why, you stated that this was your choice.
To clarify, your part exchange was not driving correctly, and we stated that we would not take the vehicle in as a part exchange. Having driven various vehicles our staff know when a car has a gearbox issue. We didn’t reduce the trade in value, we were of the opinion that the gearbox issue was so bad that we didn’t want to accept your vehicle under any circumstances.
The concerns that you now rely on regarding the sales executive and the manager were not discussed at time of interaction, why was this? Surely if there is an issue the issue should be discussed and resolved.
We accept that the AA report was initially incorrect as the sales executive confused the car with a similar registration. We sincerely apologise for this error. With regards to the IDD link, this has always been working so I am unaware of what the issue was.

Valorada con 5 estrellas sobre 5

Andy was very nice

Andy was very nice, knowledgeable about the car. He made the process very seamless and stressless. He is very welcoming, offered I and my wife drinks. We loved the experience. Thank you.

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY from this company

DO NOT BUY from this company! They sold me a Ford Focus which developed a fault after 28 days and they are refusing to refund me despite my statutory rights! Bunch of cowboys who have terrible after-sales

28 de abril de 2026
Opinión espontánea
Logotipo de Manamanx Limited

Respuesta de Manamanx Limited

Dear Mrs Smith,
Thank you for your review.
The fault with the thermostat was not present or developing at time of supply. Several mechanics looked at the issue to confirm this. Our pre-delivery inspection records also confirm there was no fault when you took delivery of the vehicle. Your vehicle was repaired and returned to you.
Your comments will be treated with the disdain they deserve.
Manamanx

Valorada con 5 estrellas sobre 5

Good costumer care

I recently had an issue with some missing items and a documentation error after purchasing a Tesla. However, after contacting the management, Jorden took full responsibility and handled the situation professionally. I visited the dealership yesterday, and he provided the original Tesla charging cables and USB drive as promised. It is rare to see such great after-sales support and commitment to customer satisfaction. I am now waiting for the final V5C update, but I am very confident in their service. Highly recommended for their honesty and professional management.

26 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Manamanx - best used car dealer

I bought a used car from Manamanx today. I viewed it a week ago and they satisfactorily attended to a number of minor points I had highlighted. The salesman (Kordian) was great. He is very knowledgeable and professional, not pushy at all. I test drove it, was given the key and allowed to spend as much time as I liked looking over it on my own. They have a lovely selection of cars and I will visit them again when I am buying another car for my family (we are a 3 car family). A very pleasurable experience from start to finish. Thank you Kordian and Manamanx.

25 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional approach

Professional approach from Steve, took us through the trade in and purchasing with ease. very helpful and knowledgable sorting out finance. Great from start to finish.
Thank you

25 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience

I recently purchased a vehicle from Manamanx. My sales executive was Simon, who made the entire experience positive. Simon arranged for a selection of cars to be put in the showroom that were ready when I arrived at the appointment.

He was very knowledgeable around both cars and was keen to answer any questions I had. I ended up buying one of the cars and Simon talked me through all of the options around the three year warranty, synthetic coating and shine protect. His knowledge and delivery of the products, but still without being pushy, filled us with confidence and we happily decided to go for these.

Simon then arranged for all of the preparation of the car to be completed within 48 hours, to fit in with our wishes. This was very impressive and meant my car was ready for a lovely smooth collection within two days. Thank you Simon you were amazing.

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid Manamanx


Extremely disappointing experience — we would not recommend this dealership

We purchased a 5-year-old Volvo XC90 from Manamanx in Aldermaston. At the time of purchase, the vehicle appeared to be in good condition and was presented to us as a reliable used vehicle. Unfortunately, our experience after the sale was very different.

After taking the car to Volvo for a second opinion, several faults were identified, as well as a crack in the windscreen. The air-conditioning refrigerant was also completely empty, which raised serious questions for us about whether the vehicle had actually been properly inspected or tested before being sold.

After several discussions and, in our view, a number of contradictions from the dealership, they eventually agreed to carry out repairs. However, they kept our vehicle for more than two weeks. The replacement vehicle provided to us was far from like-for-like and, in our opinion, did not feel safe to drive. It made very loud noises, particularly when turning the steering wheel.

When our XC90 was eventually returned, we later discovered that one of the mirror casings had been damaged. We did not notice the problem immediately, but approximately a week later, when the mirror folded, it started damaging the door. The dealership denied responsibility. However, given the condition of the mirror and the fact that the mirror heating sensor had also developed a fault, we believe the damage may have occurred during attempted repair or replacement ( Volvo is now investigating this as there was no hit)

After the vehicle was recovered again, further damage was caused and, instead of properly resolving the issue, a piece of rubber was fitted around the mirror. This is an approximately £800 mirror, so this was extremely disappointing.

Despite repeatedly asking, the dealership also refused to provide us with inspection or testing reports relating to the vehicle or the work they claimed had been carried out.

Then, only around few weeks later after Manamanx returned the vehicle the oil pressure warning sign appeared on bord. We were forced to make a claim through the warranty package that had been sold to us with the vehicle. This warranty did not covered the wet belt replacement and we ended up paying ourselves. Do not buy any warranties with the car is a scam. That warranty has a million exclusions. there are warranties that accepting the repairs over the phone in 5 min and the warranty the dealership shod to us, we waited 1 months for them to end up with a refusal. Avoid

There are also serious concerns regarding the subsequent repair. Garage reports and a recent Volvo report indicate that the oil pump was replaced, but the wet belt was apparently not replaced. The belt subsequently shredded only a few weeks later. We have raised concerns about whether the correct oil was used and whether the repair was carried out correctly, given the manufacturer's maintenance requirements. These matters are now part of our ongoing dispute.

Throughout this experience, we have felt that once the sale was completed, the level of care and accountability changed considerably. At one point, when we raised our concerns, the response we received was essentially: “You bought a second-hand car — what do you expect?”

We have owned used cars before and completely understand that buying a second-hand vehicle carries some risk. What we do not expect is a vehicle developing repeated serious problems shortly after purchase, spending weeks in garages, questionable repairs, damage occurring while the vehicle is in the dealership's/recovery's care, and then having responsibility repeatedly denied.

Another point we believe potential customers should be aware of is that, according to the information available to us, the business previously traded under a different company name and has since changed its name. Customers may therefore wish to do their own checks and satisfy themselves that they fully understand who they are purchasing from.

In total, during the first six months of ownership, our XC90 has spent more time being repaired or investigated than we have been able to enjoy driving it.

We initially thought we had found a good-value vehicle. Instead, this has turned into an extremely stressful and disappointing experience.

Based on our experience, we cannot recommend Manamanx. Potential customers should carry out thorough independent inspections and checks before purchasing, and should carefully consider the dealership's after-sales support and warranty arrangements.

We sincerely hope our experience is unusual, but we would not purchase another vehicle from this dealership.

17 de abril de 2026
Opinión espontánea
Logotipo de Manamanx Limited

Respuesta de Manamanx Limited

Thank you for your review.
Your vehicle was repaired to a satisfactory standard within reasonable timescales. To minimise inconvenience, you were provided with a courtesy car, that despite your opinion was safe.
You notified us of a mirror casing fault nearly two weeks after taking the car back. Your prior meticulous inspections demonstrated that you would have been aware of any faults on receiving your car back. You were seen checking the car when you received it back, you did not alert us to the fact that there was damage to a mirror casing, therefore the damage must have happened whilst in your possession.
The oil pump issue was not present when you purchased the vehicle in 2025 and has developed since purchase.
Manamanx commenced trading in October 2025 and never traded under another name, we are a separate legal entity.
Manamanx

Valorada con 5 estrellas sobre 5

excellent service

excellent service, would highly recommend to family and friends.
the process of buying a car was done very smoothly with care and patience.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

услуги на самом высоком уровне

Этот автосалон (Manamanx) предоставляет услуги на самом высоком уровне. Атмосфера здесь вежливая, дружелюбная и по‑настоящему гостеприимная — клиенты чувствуют себя ценными и уважаемыми. Мы приобрели здесь уже два автомобиля — Tesla Model 3 и электрический MG — и оба раза процесс покупки был прозрачным, комфортным и приятным.
Отдельно хотим выразить благодарность Энди (Andy)за его исключительную вовлечённость, профессионализм и вежливость. Он был невероятно внимательным, всегда готов помочь и действительно превзошёл наши ожидания. На протяжении всей покупки не было никакого давления или навязчивых продаж — всё проходило чётко, спокойно и в установленные сроки.
Также хотим поблагодарить менеджера Джордана (Jordan) за его профессионализм, помощь в финансовых вопросах и одновременно простое, человеческое отношение.
Мы с уверенностью рекомендуем этот автосалон и сами обязательно вернёмся сюда снова.

This car retailer delivers service of the highest standard. The atmosphere is polite, friendly, and welcoming, and you genuinely feel valued as a customer. We have now purchased two cars from them — a Tesla Model 3 and an MG electric vehicle — and both experiences were smooth, transparent, and enjoyable.
We would like to give special thanks to Andy for his outstanding engagement, professionalism, and politeness. He was extremely helpful throughout the entire process and consistently went above and beyond. There was no hard‑sales pressure at any point; everything was handled efficiently, clearly, and on time.
We would also like to thank the Manager, Jordan, for his professionalism when assisting with the financial side of the purchase and down‑to‑earth approach communication.
We highly recommend this car retailer and will definitely be returning customers.

10 de abril de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más