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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The guys behind marbelltcg are some of the most genuine, honest people I have come across in the tcg hobby, and they have truly restored my faith in the TCG community. Genuine products, great se... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant company to deal with. Really good guys, genuine, helpful and a pleasure to buy from. I’ve bought quite a few Pokémon cards from marbelltcg now and the service has been spot on eve... Ver más

Valorada con 4 estrellas sobre 5

Had an issue with my order and Marbell were very quick to resolve fairly. Price wise, they aren't the cheapest but there are so many companies who really couldn't give two s**ts about you once t... Ver más

Valorada con 5 estrellas sobre 5

★★★★★ Absolutely fantastic experience from start to finish. Great communication throughout, excellent products and incredibly fast postage. Everything was packaged securely and arrived exactly as e... Ver más

Información sobre la empresa

  1. Tienda de intercambio de cartas coleccionables

Escrito por la empresa

We are passionate about Pokémon, browse our range of English and Japanese products, ranging from Sealed Boosters Boxes, Booster Packs, Collection Boxes and more!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

160 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(160)

91 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Responsive and consistent

Barring some distribution delays, outside the control of the company as this was worldwide, Marbell were quick to reply to my queries and kept me updated as to expected timelines.
Product was then sent quickly and arrived in perfect condition.

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a couple of times now

Ordered a couple of times now, was nervous at first as I hadn't heard of them, but both orders have been well packaged, swift, and excellent. Really impressed. Thank you, will keep using them for sure.

4 de agosto de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Commander decks

Ordered items, about a week later I messaged asked for an update as mo delivery update was given. Received an email saying that the order was on back order and waiting for the arrival of the items to store, which it didn't say anywhere eom the website which was a little frustrating.
About a month later the order was shipped and arrived fast and efficient.

24 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Premium Customer Service

Ive never left a Trust Pilot review before but this well deserves to be my first. I've ordered from Marbell TCG a couple of times now, and every experience has been excellent. But my most recent order really showed why their customer service is just top notch.

I requested a pristine ETB, and they kindly made a note on my account to hand-select the best one available before shipping. Unfortunately, the shrink wrap was damaged during transit. When I contacted them about it, I received the kind of customer service that I saw people talk about in the reviews.

The conversation felt genuinely personal. I wasn't talking to a scripted customer service agent giving formal, copy-and-paste responses, I was talking to someone who genuinely cared about making things right. They managed to be both friendly and professional throughout the entire process.

Without any hassle, they offered me the choice of a full refund or compensation that was more than fair. I also suggested that they consider upgrading the style of shipping boxes they use to help prevent similar issues in the future. To my surprise, they replied to let me know they had already gone ahead and placed an order for improved packaging.

That level of customer care and willingness to listen to feedback is incredibly rare. On top of that, every product I've bought from them has been competitively priced, always below market value.

When you combine great prices with genuinely outstanding customer service, it's easy to see the presence of the overwhelming positive feedback here. They've earned a customer for life, and whenever I'm looking for any specific TCG products I'd always see if they have it first before looking anywhere else.

15 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Riftbound Spiritforged Booster Box Factory Sealed

Ah, you guys are absolutely awesome!

After starting Riftbound and spending hours upon hours and days upon days searching for even a single pack ( because of ridiculous scalpers) I decided to order a box as it wa so hard to even find a pack where I live. The box came factory sealed and in perfect condition but also boxed very very well!

Also very fast and efficient delivery!

Brilliant Shop and will be buying again next month!

27 de abril de 2026

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