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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The requested sample arrived next day in good order & that confirmed the colour choice. Trying to speak to a rep was troublesome. One chap put the phone down on me 2x without speaking, the other has y... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Can't thank Marley Area Manager Alistair Pont enough. Liaising with Chandler Building Supplies, Alistair has certainly gone above and beyond. He has been extremely helpful, but what I appreciated m... Ver más

Valorada con 5 estrellas sobre 5

From arriving at the training centre Kevin was absolutely great Kevin was very friendly made the teas and once the course started was very professional Kevin was really good,at delivery off tge... Ver más

Valorada con 1 estrellas sobre 5

We have a beautiful 1930s large detached house in Bristol. We chose Marley tiles due to the beautiful olde english tile sample they sent us which fit the aesthetics of our house. Within a few weeks of... Ver más

Información sobre la empresa

  1. Fabricante de azulejos y baldosas

Escrito por la empresa

Marley offers the most comprehensive pitched roofing system on the market. Its product offering includes concrete and clay roof tiles, roof fittings, timber battens, roof-integrated solar panels and roofing accessories. This complete roof solution offers an effective roofing system, which is designed and tested to work together – all supported by a 15-year roof system warranty.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

222 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 54% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

Marley Roofing Products

I’m extremely disappointed with the service we’ve received from Marley Roofing Products

On a project involving over £100,000 worth of Marley materials, we’ve encountered repeated and unacceptable issues from start to finish. Deliveries have been consistently delayed, causing disruption to our programme and knock-on delays across the wider project.

Even more frustrating is that, despite providing clear and correct specifications, we’ve received incorrect and products on multiple occasions. This has resulted in additional time spent resolving issues, reordering materials, and re-planning works that should have been straightforward.

To make matters worse, some of the products that have arrived have been damaged, further compounding delays and creating unnecessary waste. Communication and scheduling have also been poor, with little reliability or accountability when problems arise.

For a company of this scale and reputation, this level of service is simply not acceptable especially on a project of this value. Based on this experience, I would not recommend Marley and would think very carefully before specifying their products again.

10 de abril de 2026
Opinión espontánea
Logotipo de Marley

Respuesta de Marley

Hi John, very sorry to hear the experience you had with us. Can you please email info@marley.co.uk with more information and contact details so we can look into this in more detail? Thanks.

Valorada con 1 estrellas sobre 5

Why is this company allowed to continue…

Why is this company allowed to continue trading?
They falsely claim to be an English company selling quality goods.
This is a complete lie. Their goods are cheap and shoddy and made in China.

11 de diciembre de 2025
Opinión espontánea
Logotipo de Marley

Respuesta de Marley

Thank you for your feedback, can you please email us at info@marley.co.uk with some details regarding your review of Marley roofing/ cladding products. Thanks.

Valorada con 5 estrellas sobre 5

Kevin was very welcoming

Kevin was very welcoming. He passed on the information clearly and professionally in a manner that all present could understand.
The setting out of the solar panels was clear and well demonstrated, with all attendees given the opportunity to apply the pasted on knowledge by fitting the solar panels.

26 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am sick and tired of these companies…

I am sick and tired of these companies that advertising and miss leading the public. Marley.uk is very miss leading and when you call for assistance which is non existence. They stress that on their site that they will only deal with the middle man and not direct customers. Time wasting

24 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

no customer service at all!!! They don’t care!!!

Shocking services been using Marley for about 20 years and they are fulling a part! Ordered clay Heather’s corners arrived at Alsford and they decided to send them back to their main depot near Newcastle. I’ve asked them to be re-delivered and they give me a month wait!!! No customer care at all, they do what they like without any consequences at all they hold no responsibility for nothing and it’s left down to the small Guy to sort out it out. Try and find a company that cares about the customer.

19 de noviembre de 2025
Opinión espontánea
Logotipo de Marley

Respuesta de Marley

Thank you for taking the time to leave us a review, and we are very sorry to hear about your experience. Can you please email info@marley.co.uk with more details so we can look into this further. Thanks

Valorada con 1 estrellas sobre 5

Avoid. Anthracite tiles look awful

Had Marley anthracite tiles installed. Every tile had the coating damaged in transit. Marley refuse to do anything to help. They look awful. Avoid.

1 de agosto de 2025
Opinión espontánea
Logotipo de Marley

Respuesta de Marley

Thank you for taking the time to leave us a review, and we are very sorry to hear about your experience. Superficial scratches and abrasions can occur due to transport, handling, and installation; however, these are permissible surface characteristics in accordance with the applicable manufacturing standards and do not affect the performance and durability of the roofing products. Please do feel free to contact us directly if you have any further queries or concerns on this subject.

Valorada con 1 estrellas sobre 5

Do not have Marley substandard roof tiles on your property

I posted a review indicating the very poor quality of the Marley roof tiles.. I received a reply asking me to contact their customer service centre, eventually received a generic email. The next email was to advise they had inspected my roof and we had efflorescence on the tiles. They did NOT visit my house as we have security cameras and video. They admitted to LYING. . In other words they weren’t interested to spend any time or effort to investigate the very poor quality of their product. They considered me as being insignificant as I had dared to criticise their product. They considered themselves to be above any form of criticism nor were they willing to listen. They challenged the date of completion, although this was evidenced by bank payment and the completion inspection report from our council building department. Their roof tiles in our case are of dreadful quality but they automatically assumed that that as a mere customer we were at fault. Their stance is Marley are beyond and form of blame or considered it necessary to investigate further. Many roofers, builders and suppliers, consider their products is highly inferior to many other brands available. They lack any quality, are poorly made and the quality varies considerably, one batch might be acceptable whilst another is absolutely dreadful. Unfortunately, the latter is by far the most frequent. Be warned AVOID MARLEY TILES. There are far better, more durable, aesthetically pleasing , superior quality and cheaper tiles on the market that these dreadful ones. YOU HAVE BEEN WARNED. Our complaint is now sitting with the Technical Manager. He uses exactly the same generic emails. Next it’ll be their CEO. This tale to be continued …………..

21 de julio de 2025
Opinión espontánea
Logotipo de Marley

Respuesta de Marley

Thank you for taking the time to leave us a review, and we are very sorry to hear about your experience.

Our Technical Manager has now been in direct contact with you and visited site. We remain fully confident that your roof is affected by superficial efflorescence which will continue to be removed by natural weathering. We have also written to you confirming our position and agreed next steps. Should you have any further concerns in the meantime, please do feel free to contact us directly.

Valorada con 5 estrellas sobre 5

It’s worth doing properly.

Glad I took up the offer to understand how to do it properly. Kevin made it clear and simple with some very important details on seals and trim fitting techniques and sequence of flashing fit.
Easy to mess up if you do not understand the simple but important sequences and connection details.

2 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful tiles no matter which tile used

Awful tiles no matter which tile used. I’ve been a roofer for over 20 years and Marley quality has diminished. You only have to look at them the wrong way and they break. They’re obviously not giving them enough time to cure because that would harm their profits.

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid using Marley roof tiles

Our brand new dream home had its roof tiled by Marley Contracts using their Edgemere duo concrete tiles. What a bad choice that was! Within 4 years the entire front facing pitch, virtually every tile started loosing its colour.
At 8 years it has now become so unsightly I’ve had to pay to have it recoated at great expense.
Marley took months to even respond to my complaint and fobbed me off with alleged ‘weathering’ without even coming to see it.
Do not use these tiles unless you want ripped off!

1 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Marley uk roofing company!

So sorry I confused this company with Marley Shoes when I did my last review, Marley Shoes are a scam! It seems that I was having a bad day.
All the best to you Marley Ltd, you may want to add roofing to your company name to avoid anyone else making the same mistake. All the best.

29 de julio de 2025
Opinión espontánea
Logotipo de Marley

Respuesta de Marley

Hi Yvonne, I am sorry but I think you have the wrong company we are Marley Ltd and are a roofing manufacturer.

Valorada con 5 estrellas sobre 5

I really enjoyed the solar panel…

I really enjoyed the solar panel training day. Kev is a very knowledgeable guy and his methods of demonstrating how to go about the installation of the solar panels was very informative and helpful.

22 de julio de 2025
Opinión espontánea

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