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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gorgeous product with personalisation. Fantastic quality and clearly well thought through design. Also very quick service. Thank you, my sister is so happy with her wedding planner

Valorada con 5 estrellas sobre 5

I have had an eye on Martha Brook products for a number of years now, always meaning to place an order. For my sister's birthday this year, I decided to order a Personalised Luxury Stationery Gif... Ver más

Valorada con 5 estrellas sobre 5

Martha ran a session on growing on Instagram. What an evening! I'm not the huge fan of online events, but Martha made the event extremely engaging. A natural story teller, she was honest about the ha... Ver más

Valorada con 5 estrellas sobre 5

Absolutely incredible customer service. I’d been chatting on WhatsApp for a few days last week to organise a last minute custom guest book for an event. The package arrived on time & was so gorgeous... Ver más

Información sobre la empresa

  1. Tienda de material de escritorio
  2. Proveedor de regalos corporativos
  3. Tienda de regalos
  4. Tienda de bolígrafos
  5. Fabricante de material de escritorio
  6. Mayorista de material de escritorio

Escrito por la empresa

The home of delightfully individual stationery to uplift, inspire and empower. Worldwide shipping. Fast delivery. Shop online today.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

Poor customer offer?

Having bought excellent items from Martha in the past. Narrowly missing her signature 24 days item last year and contacting them several times since I am extremely frustrated to see that the limited stock sold out during the Amazon network issue. The email from Chris said sorry - try again next year. Now having spent too long in UK Retail industry seeing insufficient stock, causing a lottery of purchase like pop concert tickets, being told to wait is a very poor service! So for me I won’t be buying from this company again.

20 de octubre de 2025
Opinión espontánea
Logotipo de Martha Brook

Respuesta de Martha Brook

Hi Pedro, thank you so much for your review and I'm sorry to hear of your disappointment.

I'm so sorry to hear you missed the chance to get your hands on one of our 24 days of stationery advent calendars. We launched these in May on our emails and across our social media and further released a very small amount of remaining stock in October, which is always offered on a first come, first served basis.

Unfortunately the AWS outage occurred during our release in October, which meant that our email provider was affected and our emails were trickling through to customers on that day. We can only apologise for how frustrating this must have been, it's not an experience we hope to give our customers.

The advent calendar is designed in-house by our product developer and each one is assembled and personalised by hand by our team, therefore we can only make a certain amount each year, which we evaluate annually.

We have now implemented a waitlist for customers to sign up to should they wish to be the first to hear about the 2026 release, and we encourage customers to be a part of this to avoid missing out in the future.

If we can be of any further help, please do let us know.

Best wishes,
Christie at Martha Brook

Valorada con 5 estrellas sobre 5

Beautifully made diaries

Easy to select what I wanted and to order. Beautifully made item and a pleasure to use. Returning as I purchased last year for the first time and was delighted with the product.

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted with the mid year diary that…

Delighted with the mid year diary that I bought to give as a gift. I have purchased same for my own use past two years as great quality and so useful. My daughter was delighted to receive it and the personalisation is a lovely touch. Good company I recommend ⭐️

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

I have followed this company for many years on Instagram and finally had the perfect occasion to make an order! Fantastic customer service, emailed me straight away and kept me updated on the progress of my. Will definitely be ordering again in the future, such a beautiful product.

23 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love it

Love it. Fast delivery and beautiful product. My partner saw my new notepad and bought one himself immediately after.

8 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely incredible customer service

Absolutely incredible customer service. I’d been chatting on WhatsApp for a few days last week to organise a last minute custom guest book for an event.
The package arrived on time & was so gorgeous. Really good quality. Very happy & would definitely use again. Thanks so much for helping this happen at short notice.

8 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wedding planner

Wedding Planner was lovely. Very pleased and communication was second to none. Would recommend.

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely

Enjoyable website from which to browse, lovely product, fast delivery.

16 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely journals

Last year, I received a personalized journal from Martha Brook as a gift and adored it! The wrapping was so beautiful and meticulous, and the product itself was high quality. When I needed a new journal, I knew I wanted one from here again and ordered the personalized vegan leather journal and am equally impressed! It's so beautiful and the perfect shade of pink ! Plus, international shipping was surprisingly fast, arriving in under two weeks.
Thank you, and I will definitely order from Martha Brook again!

14 de julio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Lovely but not real-world proof

The company are really lovely to deal with and they did a custom organiser for me. I was very pleased with it but the material cover quickly becomes stained. Mine has to live in my home office now because I can't bring a stained organiser into meetings with me. A pity, as it's very pretty but just not real-world proof.

16 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautifully crafted with care and excellence.

Martha Brook brought my vision to life of stunning journals that my participants loved. The design, print quality, and speedy delivery exceeded expectations — all at a great price. There's a spirit of excellence and personalised touch in everything they do, which I deeply appreciate. A trusted partner I’ll return to again and again.

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A perfect birthday gift

I have bought a note book with a refill pad. I ordered this with a gift box and a note as a birthday gift. I am so happy with a beautiful gift box, a handwritten note, all other detailed and thoughtful finishings. The only downside is I wanted an inscription on the note pad and the name I wanted has 7 characters. I had to settle with an initial. I would gladly shop again in future. Thank you.

19 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, beautiful product and great quality. The owner even liaised with me on an order all over the weekend when I was unsure if my order had gone through. I got the product in time and it was such a perfect gift. Beautifully boxed with s message tag.
Will buy again from here for someone special. Thank you

24 de marzo de 2025
Opinión espontánea

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