Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've ordered from Marvotti multiple times now, and I've never been disappointed. The styles are trendy, and the prices are affordable. I love that they offer detailed size guides, which have been accu... Ver más

Valorada con 1 estrellas sobre 5

A disgrace of a company. DO NOT BUY ANYTHING FROM THESE PEOPE. I retuned some rubbish quality trousers to a PO BOX number that didn’t exist. This is a SCAM. You will never get a refund, You’ll nev... Ver más

Valorada con 1 estrellas sobre 5

Wish I had read these reviews before ordering. I’ve never received my order & have had no response to multiple emails & Instagram messages. Currently going through a visa dispute claim with my bank to... Ver más

Valorada con 1 estrellas sobre 5

Absolute disgrace of a company. Ordered 2 jackets, only one turned up, still charged me for both. Have sent 10+ emails and numerous social media messages with no reply. It’s now been close to 4 weeks.... Ver más

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

International Shipping


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

372 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

SCAMMERS

Had no response to 3 emails, after sending return back. It’s been 3 weeks and nothing, basically stolen £60
DO NOT BUY FROM THESE

17 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Again I come back here to update on my…

Again I come back here to update on my previous review that Marvottti have INDEED received my return and notified me my refund will be processed by 8 days.

It’s been a month now and I still have not revived anything, it’s 3 months since my instal order date, these guys are con artists and I can’t believe they’re allowed to continue trading after seeing how many people they’ve scammed out of money, avoid them at all costs.

30 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wish I looked at the reviews sooner…

Wish I looked at the reviews sooner these guys are scammers. Returned two items and wished for a size up and paid £12 to ship it back. They haven’t contacted me back after multiple times getting in contact and now they have basically stolen £70 off me.

19 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The WORST brand ever to buy from

The WORST brand ever to buy from. Quality is CRAP, but their service is worse. Took over 1-week to despatch (despite numerous chaser emails), the item came and the quality was shocking.

Returned for a refund, sent about 10 emails to no reply. They haven’t even accepted delivery of my item. Royal Mail still has it after these clowns didn’t accept it.

Do not under any circumstances order from these.

I’ve raised a dispute with them through Mastercard to get my money back.

Horrible scam.

Their 5 star reviews are clearly from their own staff.

11 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delivery time was estimated as 3-5 days…

Delivery time was estimated as 3-5 days for a £61.99 pair of Cargos, item didn't arrive till after 3 weeks when I no longer required the clothes.

I was not able to return the items as it passed the 14 day return window. Absolute shoddy service, will not be purchasing anything from Marvotti again.

4 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

So far so good

So far so good, now made my second, bigger order as being extremely happy with my relaxed cargos and sizing across every product is accurate. My experience was great and even got the order next day.

Materials used are top quality. Will order more things for sure. Definitely in the ranks of luxury brands you pay more money for. On the look out for what they do this summer for sure.

11 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t buy from here

Don’t buy from here. I bought some cargos and spent £13 to return them again and I haven’t had my refund after months of asking and emailing. Not worth it at all. They’ve basically stolen £80 off me. A joke of a company

5 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM! stole my money

They received my return (i have proof), emailed many times with no response, got the bank involved and they then sent me a stupid email how they're a small business and want the dispute closed. Months later still no refund even after "they processed the refund" now getting the bank involved again to get back my stolen money. DO NOT order from these people, worst online shopping experience i have ever had! Save your money and go elsewhere.

20 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking

Ordered on the 22nd of January, to this date no refund. Only correspondence I’ve had from them is an email saying they’ve received my return ironically the day after I got in touch with the bank to report them. They said refund will show within 8 working days we’re now at 10! Still nothing, no email reply’s nothing. p*ss poor

22 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID

AVOID AVOID AVOID

These guys a scam artists, as per all other reviews, they are great at taking your money and getting stuff out to you, but if you endeavor to return something then you are out of luck, no reply to multiple emails and 6 weeks later no money returned

100% criminals, I am off to spam all their socials they are robbing bas*ards

10 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Did not receive a refund

Returned an item and did not receive a refund. Luckily I sent the item back (which I payed for) signed for as proof Marvotti received the item. I contact them multiple times with 0 response after 4 months of originally sending the item back and then fortunately found the postal receipt. Very disappointing and be careful if you are returning items back to them

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, with the wonderful message about how they were founded and with easy navigation of the website. Furthermore, the quality of the clothing is unmatched and never seen quite like this. So this is an absolute steal for me.

12 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely bad customer service

Extremely bad customer service, no replies to any communication. I’ve never known anything like it, the brand wants to be the best in the world it will never get there treating consumers so badly. I would not buy from this company, stay clear. I will be having to get my bank involved for a refund.

30 de enero de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más