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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've ordered from Marvotti multiple times now, and I've never been disappointed. The styles are trendy, and the prices are affordable. I love that they offer detailed size guides, which have been accu... Ver más

Valorada con 1 estrellas sobre 5

A disgrace of a company. DO NOT BUY ANYTHING FROM THESE PEOPE. I retuned some rubbish quality trousers to a PO BOX number that didn’t exist. This is a SCAM. You will never get a refund, You’ll nev... Ver más

Valorada con 1 estrellas sobre 5

Wish I had read these reviews before ordering. I’ve never received my order & have had no response to multiple emails & Instagram messages. Currently going through a visa dispute claim with my bank to... Ver más

Valorada con 1 estrellas sobre 5

Absolute disgrace of a company. Ordered 2 jackets, only one turned up, still charged me for both. Have sent 10+ emails and numerous social media messages with no reply. It’s now been close to 4 weeks.... Ver más

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

International Shipping


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

372 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Customer Service is first class at

Customer Service is first class at Marvotti and the main reason I will continue to buy from them.A Failed delivery from Evri was responded to immediately by marvotti who resolved this issue by sending out a replacement pair of cargos which were with me the following day. They are first class and at comfortable prices. Thoroughly recommend!

15 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM COMPANY

Please avoid this company. I ordered 2 pair of cargos which came and was awful quality. I then asked for a refund which they took ages to respond to, so just got it back in time for the 14 day period. But they have kept my item and not gave me a refund. Will not message me back on anything.

SCAM COMPANY

17 de octubre de 2023
Valorada con 1 estrellas sobre 5

Awful Awful Awful!

Where do I even begin! - Placed an order on the 3rd of September with Evri 2 Day Delivery, received an email confirmation of my order but no tracking information. I gave them the benefit of the doubt and didn't send an email enquiry in until the 8th in which I received a 1 line response, letting me know ‘Dave’ would look into it. After another 10 days of radio silence, I reached out again requesting a refund, to which i received an email with an unclear response to why I still hadn't received my order while completely ignoring my refund request. I replied again stating that I had placed this order over 2 weeks ago & it still hasn't been dispatched and doubled down on my refund request. The reply (again ignoring my request for a refund) went on to explain how ‘Dave’ understands, and i should check my spam for a non existent dispatch confirmation. I ask a final time for a refund & I’m told that i need to wait until the package arrives, send it back, and i’ll be able to get my money back.

Fast forward to the 23rd, I receive an email stating the product has been delivered by Evri, which would have been great news, if the product had actually been delivered.

I can see many people have shared similar experiences, if in doubt, contact your bank!!

23 de septiembre de 2023
Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs, clothes arrived and were very cheap and poorly made, they say they accept returns but my parcel just got sent back to me when sending to the given address. I messaged on insta and they would reply then ignore and wouldn’t give a new address

1 de septiembre de 2023
Valorada con 1 estrellas sobre 5

£90 spent, nothing received! 0 communication

Ordered on 2nd August spending £90 quid, never received product, have emailed multiple times, messaged on Facebook, commented on posts and all they did was block me on Facebook and haven't replied to a single email! Spent £90 and not received anything! Absolute scam, avoid at all costs.

2 de agosto de 2023
Valorada con 5 estrellas sobre 5

Website is great to use

Website is great to use , the styles are all great and it’s a super quick delivery. I bought the cargos for my son’s birthday and he loved them, great colour and nice fabric and a good fit.

22 de agosto de 2023
Valorada con 1 estrellas sobre 5

THIS COMPANY IS A VERY SOPHISTICATED SCAM

I ordered multiple items and didn't receive half of the items. Of the 2 items I did receive I refunded one item as it wasn't the right fit/size and its been over three months and I haven't received a refund.

I raised a merchant dispute through my bank. The bank investigated and they actually responded to my bank with fabricated documents.

Example is my order consisted of four cargo pants (different colours and sizes) amounting to £234 however I only received two items in the parcel. In the merchant dispute investigation they provided the bank with proof of the delivery of the parcel as they are aware that there is no way that I can prove that the parcel was light and missing items so therefore with this evidence even the bank will not be able to help you further.

This is why I say it is a very sophisticated scam as with most online shopping you are likely to order multiple items, multiple sizes of the same item and spend several hundred pounds with Marvotti but only receive half the items and even your bank will not be able to help you.

The sad and ironic part about it is that the one piece I did keep is actually a good piece of clothing and its a shame that Marvotti is a front for scamming customers. With their clothing they probably would be far more successful building their brand/company in an honest way.

AVOID THIS COMPANY. I WISH I HAD READ THE TRUSTPILOT REVIEWS BEFORE PURCHASING FROM THIS COMPANY.

15 de agosto de 2023
Valorada con 1 estrellas sobre 5

Please do not use Marvotti

Refunded two cargo trousers with the company. It’s been 3 months and they haven’t sent my refund. They replied on email for a bit, then completely stopped. Looking for legal ways to try and get my money back as it is over £100 I am owed.

28 de abril de 2023

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