Mason Plumbing & Heating Ltd Opiniones 

104
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pre arrival they checked they’d have the right parts on board and kept me advised on convenient arrival time. Joe had the job done in no time and was respectful and explained what had happened and wh... Ver más

Valorada con 5 estrellas sobre 5

Second to none. We have used Peter’s company for many, many years, Indeed we were some of his first customers when he started the business. Carried out many jobs for us, large and small inc... Ver más

Valorada con 5 estrellas sobre 5

Joe performed the annual service for our boiler. He found a problem with the heat exchanger that was rippled. Joe helped me with the call to Worcester explaining the problem to their engineer. We sche... Ver más

Valorada con 5 estrellas sobre 5

My shower pump had stopped working, which was diagnosed on 18-09-25 and replaced on 19-09-25 .The bath panel was removed while the pump was being seen to and it was replaced more expertly than it had... Ver más

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. Fontanero

Escrito por la empresa

With years of experience in the industry Mason Plumbing and Heating are your local plumbing and heating specialist covering Aylesbury and the surrounding towns and villages. We have a large number of customers including some of the most well known letting agents in the Aylesbury area. We pride ourselves on complete customer satisfaction from the moment you first make contact with us. Staff training plays a vital roll in ensuring we offer a fast, friendly and efficient service to all our customers which is why our customers use our services time and time again. Call today for a free quote.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

104 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(104)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Mason Plumbing & Heating - 5 stars!

Mason Plumbing & Heating installed my boiler 5 years ago and have serviced it every year since. The staff and engineers are always helpful, polite, efficient and arrive on-time. Happy customer!

28 de enero de 2025
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you for your lovely review. I'm glad you've been happy with your new boiler.

Valorada con 5 estrellas sobre 5

Isolation valve replacement.

Joe (who has only just joined Masons Plumbing) did an excellent job fixing the leak from the isolation valve on one of our toilets. He was thorough, on time and left everything spotless! Recommended!

4 de diciembre de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you Chris,

Valorada con 5 estrellas sobre 5

Reliable service

Peter did an amazing job installing my new boiler. Friendly and efficient service. My family have used him several times and we wouldn't go anywhere else.

19 de noviembre de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thanks Irene, I'm glad you were happy with your new boiler.

Valorada con 5 estrellas sobre 5

Excellent service

I have an annual service agreement with Mason.
Contacted by them in good time to organise annual service and strip down.
Arrived on schedule and work completed with no fuss or mess.
Can recommend.

21 de octubre de 2024
Opinión espontánea
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Thank you, I'm glad you were happy with your recent boiler service.

Valorada con 5 estrellas sobre 5

Martin arrived on time to service old…

Martin arrived on time to service old boiler. He showed us a split in square flue (no longer available) tested boiler and advised replacing.After agreeing quote work was scheduled very quickly. All the work was completed to a high standard and the pipe work very neat. Repair to the outside wall after changing to round flue neat and matching.
Will be using Masons again

17 de junio de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you Mrs Spragg, I'm glad you're happy with your new boiler. See you next year for the annual service.

Valorada con 5 estrellas sobre 5

Arrived on time

Arrived on time, excellent work ethic and tidy work.
Annual boiler service completed, 5 stars from me.

4 de junio de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you Jan, I'm glad you were pleased with your annual boiler service. See you again next year.

Valorada con 5 estrellas sobre 5

Answered call immediately

Answered call immediately, sent someone out next day even though it wasn’t an emergency. Really pleasant and helpful, completed job, tidied up. Good price.

23 de mayo de 2024
Opinión espontánea
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Thank you Samantha, I'm glad you were happy with the service we provided.

Valorada con 5 estrellas sobre 5

100% recommend them.

Mason Plumbing and Heating have recently replaced my boiler and i am very impressed. I would 100% recommend them.

12 de abril de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you Linda, I'm glad you're pleased with your new boiler.

Valorada con 5 estrellas sobre 5

Excellent customer care & service

Brilliant work moving my boiler & fitting new radiators. Delighted with efficient work, great advice throughout process and perfect installation. Easy friendly service, super tidy, highly recommend!

29 de abril de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you Fiona, I'm glad you're pleased with your new radiators and the new location of your boiler.

Valorada con 5 estrellas sobre 5

Very happy to have found Mason's

I am delighted to have found Mason Plumbing and Heating. Haydn fully understood my requirements from the initial phone call and Martin did a great job.
The work was scheduled very quickly and Martin arrived right on time, with a phone call to confirm 20 minutes before arrival.
Martin's work was very clean and tidy, dust sheets down and all cleaned up afterwards.
Martin gave advice on some future work that I asked about and we will definitely come back to Mason's as a happy repeat customer.

18 de abril de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you Steve, We're glad you found us too and shall look forward to working with you again in the future.

Valorada con 5 estrellas sobre 5

Replacing of old pipe work

I asked for some old pipe work to be removed and replaced. Martin from Masons arrived on time and went above and beyond to complete the job which was more involved than thought. Pipe work was lovely and neat as well as being left neat and tidy after the job. Will definitely be using you again 👍

8 de abril de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you for this review, We're glad you were happy with the recent work carried out.

Valorada con 5 estrellas sobre 5

Excellent service and very friendly

Excellent service and very friendly. Explained everything in great detail and ensured we understood what needed to be done and why. Left everything very tidy and ensured everything was tidy.

2 de abril de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you for this review Georgia, I'm glad you were pleased with the service and advice received by our engineer.

Valorada con 5 estrellas sobre 5

Boiler Service.

The boiler service was carried out on time as suggested, quickly clean and efficiently.
Advice was suggested and discussed at face level, meaning not being told this is what you have to do or change. The service was carried out in a busy house with two small kids and the engineer attending made the kids feel like he was not a stranger

12 de marzo de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you for this lovely review Robert, I'm glad you were happy with both the service and the advice given by our engineer. And most importantly that the kids approved too.

Valorada con 5 estrellas sobre 5

Fully recommended

Martin has looked after my boiler for several years now. He always explains what he has done and why it was necessary, and points out work that may be necessary in the future. He is always pleasant, on time and I am very happy with his work.

27 de marzo de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you Rita, It's always a pleasure doing work for yourself.

Valorada con 5 estrellas sobre 5

Highly Recommended

This is the second time I have used the company.
On both occasions they have been friendly, reliable and professional.
The job was carried out with minimum disruption.

11 de marzo de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you for this review, I'm glad you have been happy with the service received.

Valorada con 5 estrellas sobre 5

Excellent response to our Boiler…

Excellent response to our Boiler breakdown. Very informative with our options to repair or replace with clear pro's and cons. The new boiler was fitted without fuss in a very short order, can’t fault the service. Thanks Martin

18 de marzo de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you for this review Steven, I'm glad you're pleased with your new boiler.

Valorada con 5 estrellas sobre 5

Excellent service

Mason Plumbing installed our boiler 5 years ago and have continued to service it annually. They have a very professional approach and I've always been impressed with their service.

23 de febrero de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you, we've also always been more than happy maintaining the new boiler we installed 5 years ago, and hope to do so for many years to come.

Valorada con 5 estrellas sobre 5

Peter Mason had done previous good work…

Peter Mason had done previous good work for us.
This time Martin serviced two gas boilers for us, a modern Worcester Bosch condensing type and our 35 year old Myson Orion.
He was considerate, tidy, conscientious, professional and politely vocal in respect to what he’d done, needed doing next service and offered balanced advice in respect to our old boiler. Because an internal screw was already rounded off he couldn’t perform a full strip down service but cleaned where necessary and tested which was the sensible strategy.
I would happily use Mason’s again.

22 de febrero de 2024
Opinión espontánea
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Respuesta de Mason Plumbing & Heating Ltd

Thank you Paul, I'm glad you have been happy with the service received.

Valorada con 5 estrellas sobre 5

Very prompt and effective.

Very prompt to visit and very effective service. Special thanks to Martin who, once again, took the time & trouble to resolve my 91 year old Mother's central heating problem.

25 de enero de 2024
Opinión espontánea
Logotipo de Mason Plumbing & Heating Ltd

Respuesta de Mason Plumbing & Heating Ltd

Thank you Philip, I'm glad you were pleased with the service received by Martin.

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