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Masterfix Opiniones 55

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Kieran and Dan were amazing!!! They sorted the problem and explained everything thoroughly. Thanks to them, the salon is back up and running in time for opening. Really appreciate the professio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic job done by Kieran! Such a thorough and professional fix to my air circulation unit. Can’t say thank you enough.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kieran was really helpful and very efficient. Our store is now beautifully lit again and he explained what he was doing and to call if we have any problems in the future. Would definitely recommend!

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Very nice engineer came out two months ago and agreed that my heat was not working. Since then it's been ignored emails, phone calls not returned, and promises broken. Avoid if you have a choice - I u... Ver más

Información sobre la empresa

  1. Mantenimiento de viviendas
  2. Carpintero
  3. Electricista
  4. Ingeniero de gas
  5. Contratista de calefacción
  6. Fontanero

Escrito por la empresa

Masterfix Home is your reliable, one-stop solution for plumbing, heating, electrical, and general property maintenance across London. Our team of professional, fully qualified engineers delivers fast, efficient, and high-quality service every time. We pride ourselves on transparent pricing, clear communication, and a genuine commitment to customer satisfaction. Whether it’s an emergency repair, planned maintenance, or home improvement project, you can count on Masterfix Home for a trusted, professional, and hassle-free experience from start to finish. It’s no surprise that Masterfix Home is London’s chosen property maintenance company – combining technical expertise with exceptional customer care.

Our Promise to You

Escrito por la empresa

Trusted Service, Transparent Pricing, Exceptional Care
At Masterfix Home, every call-out comes with the assurance of quality and reliability. Our fully qualified Electrical, Plumbing, and Heating engineers deliver fast response times, honest pricing with no hidden fees, and workmanship you can depend on. From the moment you book to the final sign-off, we’re committed to clear communication, professional service, and customer care that puts your home first — just as reflected in our excellent Trustpilot reviews.

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Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Responsive

Communication was good. They were thorough ensuring the job was completed and gave advice

17 de abril de 2026
Valorada con 5 estrellas sobre 5

Danny

Thank you Danny, best electrician.

16 de abril de 2026
Opinión espontánea
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Respuesta de Masterfix

Thanks for your kind feedback — it’s genuinely appreciated. Glad everything went smoothly for you.

Valorada con 5 estrellas sobre 5

Thank you Danny!!

Danny was so helpful and patient! Would recommend to anyone! Thank you!

16 de abril de 2026
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Respuesta de Masterfix

Really appreciate the feedback. Good to hear everything was handled just as it should be.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, on time and with expert advice.

8 de abril de 2026
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Respuesta de Masterfix

Thank you for the 5 stars — really appreciate you taking the time to share this. Delighted we could help.

Valorada con 5 estrellas sobre 5

Fantastic job done by Kieran

Fantastic job done by Kieran! Such a thorough and professional fix to my air circulation unit. Can’t say thank you enough.

8 de abril de 2026
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Respuesta de Masterfix

Really appreciate you highlighting Kieran. He consistently delivers a high standard and it’s great to see that recognised. I’ll be sure this gets shared with him.

Valorada con 5 estrellas sobre 5

Kieran did a great job.

Kieran did a great job.
Fast and very professional

8 de abril de 2026
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Respuesta de Masterfix

That’s great to read — thank you. I’ll pass this directly to Kieran, feedback like this goes a long way with the team.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

31 de marzo de 2026
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Respuesta de Masterfix

Thank you so much for taking the time to leave this. It genuinely means a lot to the team. We take huge pride in turning up when we say we will and doing the job properly — so it’s great to hear that came through. Really appreciate you choosing Masterfix.

Valorada con 5 estrellas sobre 5

Kieran and Dan were amazing!!

Kieran and Dan were amazing!!! They sorted the problem and explained everything thoroughly. Thanks to them, the salon is back up and running in time for opening.

Really appreciate the professionalism, efficiency, and friendly attitude from both of you, you made a stressful situation so much easier. The level of service was outstanding and didn’t go unnoticed.

Many thanks again, great work and truly top-notch support couldn’t have asked for better!

30 de marzo de 2026
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Respuesta de Masterfix

Great to hear Kieran and Dan looked after you. They are a big part of the team and exactly the kind of engineers we want representing us in our clients’ homes. Really appreciate the feedback.

Valorada con 5 estrellas sobre 5

Tony is the best!

Tony is the best!! So fast and efficient!

28 de marzo de 2026
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Respuesta de Masterfix

Really appreciate you highlighting Tony. He consistently delivers a high standard and it’s great to see that recognised. I’ll be sure this gets shared with him.

Valorada con 5 estrellas sobre 5

Exceptional level of service across both operational delivery and office support.

I have worked closely with Masterfix through different managing agents and have consistently found their service to be of an exceptionally high standard. Their professionalism, responsiveness and quality of workmanship have made them a highly valued contractor.
I would particularly like to recognise Kieran, Anthony, Tony, Jason, Harley and Tommy Lehane for their outstanding contribution. Kieran is an exceptional electrician who has resolved a number of complex issues efficiently and effectively. He consistently goes above and beyond, takes great pride in his work, and demonstrates a clear commitment to delivering the highest standards.

Anthony and Tony have also provided an excellent service. They have successfully managed and resolved complex leak issues while dealing with residents in a highly professional, sensitive and considerate manner. Their ability to coordinate with other trades and see matters through to completion has been particularly impressive.

Jason, Harley and Tommy Lehane from the FIRAS department have likewise been excellent. Their response times, attendance and overall turnaround times have been among the best we have experienced. They are reliable, efficient and consistently deliver works to a high standard.

In addition, Chelsea, Rob and Emily in the office have always been extremely attentive and proactive in supporting our requirements, ensuring that the appropriate trades are arranged promptly for both urgent issues and planned maintenance or repair works.

Overall, Masterfix have delivered an exceptional level of service across both operational delivery and office support. I would have no hesitation in recommending them.

27 de marzo de 2026
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Respuesta de Masterfix

We’ll make sure your comments are shared with Kieran, Anthony, Tony, Jason, Harley, Tommy Lehane, Chelsea, Rob and Emily. They’ll be genuinely pleased to see this, as they all take real pride in what they do.
We know how important consistency, communication and getting the job done properly is — so it’s great to hear that’s been your experience across the board.
Really appreciate your continued trust and recommendation.

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, solved the issue really quickly!

19 de marzo de 2026
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Respuesta de Masterfix

Massively appreciated. Property issues are never convenient, so if we’ve made it easier and less stressful, then we’ve done our job properly.

Valorada con 5 estrellas sobre 5

Professional and skilled service

I don't normally bother with leaving reviews but I am happy on this occassion to make an exception as I was very pleased with the expertise and conscientiousness of Tony, the plumber, and Kieran, the electrical engineer who quickly diagnosed and fixed the problem with my immersion heater and equally importantly took pains to put everything back as they found it, including re-hanging a glass-fronted kitchen cupboard door, which required skill and patience.

19 de marzo de 2026
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Respuesta de Masterfix

Really appreciate you highlighting Tony & Kieran. They consistently deliver a high standard and it’s great to see that recognised. I’ll be sure this gets shared with them.

Valorada con 5 estrellas sobre 5

Super helpful and efficient

Kieran was really helpful and very efficient. Our store is now beautifully lit again and he explained what he was doing and to call if we have any problems in the future. Would definitely recommend!

19 de marzo de 2026
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Respuesta de Masterfix

Thank you for taking the time to mention Kieran — that really means a lot. He takes real pride in his work and it shows in feedback like this. I’ll make sure this is passed on to him directly.

Valorada con 5 estrellas sobre 5

Great service

17 de marzo de 2026
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Respuesta de Masterfix

Thanks for the review — it really does help. Word of mouth still matters in this industry, and feedback like this keeps standards high across the team.

Valorada con 5 estrellas sobre 5

Great experience

Great experience, very happy with it. Danny C was super efficient and incredibly polite and professional. He was very quick to resolve the issue despite having to do a couple of trips and kept us posted about everything that needed done.

6 de marzo de 2026
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Respuesta de Masterfix

Massively appreciated. Property issues are never convenient, so if we’ve made it easier and less stressful, then we’ve done our job properly.

Valorada con 5 estrellas sobre 5

Danny C was fantastic

Danny C was fantastic, arrived super quick and got to the bottom of the problem easy and fixed it in no time. Very freindly and professional

4 de marzo de 2026
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Respuesta de Masterfix

Fantastic to read this. The engineers take real pride in what they do, and feedback like yours keeps morale high. Thanks again for choosing Masterfix — we’re always here when you need us.

Valorada con 5 estrellas sobre 5

Kieran came to our property and…

Kieran came to our property and resolved the issue promptly. He went above and beyond to find out the cause and do all he could to resolve it. Very grateful for his work.

28 de febrero de 2026
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Respuesta de Masterfix

Thank you so much for taking the time to leave this. It genuinely means a lot to the team. We take huge pride in turning up when we say we will and doing the job properly — so it’s great to hear that came through. Really appreciate you choosing Masterfix.

Valorada con 5 estrellas sobre 5

Really great experience with Anthony

I had a really great experience with Anthony who came and fixed a leaking pipe in my house. I was really pleased with his work. Great efficient service, would definitely recommend him.

22 de enero de 2026
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Respuesta de Masterfix

Fantastic to read this. The engineers take real pride in what they do, and feedback like yours keeps morale high. Thanks again for choosing Masterfix — we’re always here when you need us.

Valorada con 5 estrellas sobre 5

Exceptional service from Anthony

Exceptional service received from Anthony. Long standing plumbing issue was sorted out quickly and efficiently. He was friendly and knowledgeable and left my property clean & tidy. I was very impressed.

16 de febrero de 2026
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Respuesta de Masterfix

Thank you for such kind feedback. We don’t take 5-star reviews lightly — they’re earned. Delighted we could help and get things sorted for you quickly.

Valorada con 5 estrellas sobre 5

Super quick and efficient service!

21 de febrero de 2026
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Respuesta de Masterfix

Really appreciate you sharing this. We’re proud of our team and it’s always great to hear when they’ve delivered the level of service we aim for. If you ever need us again, we’re only a call away.

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