Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Products as described however No confirmation on delivery. Order took nearly a week to arrive. I had to email for update on order which I did then get a quick response and update. Next time I would... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

MasterFinish offered the best choice of wood dyes for the job with the brand/colour I was looking for together with a choice of sizes - 100ml, 500ml & 1L. Order was shipped same day and delivered next... Ver más

Valorada con 5 estrellas sobre 5

Can’t recommend enough. Price was extremely fair. He was able to sheet, plaster and paint all to a great standard which saved other trades. Went above and beyond to get the job done and finish to a gr... Ver más

Valorada con 4 estrellas sobre 5

Products are very good, unfortunately the app is extremely slow and frustrating

La empresa ha respondido

Información sobre la empresa

  1. Taller de reparación de mobiliario
  2. también en la categoría
  3. Tienda de herramientas
  4. Tienda de pinturas
  5. Tienda de reparación de automóviles

Escrito por la empresa

At Master Finish, we have researched and put together a full catalogue of items required for the Surface Repair and Spraying Market. We are a one stop shop not only for professional customers, supplying some of the leading nationwide surface repair/magic man companies and construction companies directly, plus offering advice and products to the DIY sector. We ship across the UK and Europe, supplying products from our trusted partners including Hawk Labs - Morrells - PRO XL - Konig - Mohawk - Mirka - Lechler Paints - ROAR Polishing


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(80)

12 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Products are very good

Products are very good, unfortunately the app is extremely slow and frustrating

8 de septiembre de 2026
Logotipo de MasterFinish

Respuesta de MasterFinish

Hi Colin
Thanks for the message. We are presently having a new website being built and will be launching it in the next couple of weeks.
Please send us feedback on the new site as we are constantly trying to improve what we offer our valued customers
Regards
Sales Team at Master Finish

Valorada con 5 estrellas sobre 5

Great 👍 product really happy

Great 👍 product really happy

10 de agosto de 2026
Logotipo de MasterFinish

Respuesta de MasterFinish

Hi Steve
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valorada con 5 estrellas sobre 5

Good price and delivered several days…

Good price and delivered several days before stated timescale

28 de agosto de 2026
Logotipo de MasterFinish

Respuesta de MasterFinish

Hi Brian
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valorada con 1 estrellas sobre 5

Promised delivery within 2/3 days

Promised delivery within 2/3 days

10 days later half the order arrived
Still waiting for the rest of the order 😡

19 de agosto de 2026
Logotipo de MasterFinish

Respuesta de MasterFinish

Hi Alex
Apologies for the problems that you have had with the order.
The delay in getting the product to you is not acceptable and we have done a review as to why this has happened.
We try extremely hard to make sure the products we supply are to the highest standard, good value and delivered to our customers on time. We have failed in this instance on the delivery
Regards
Sales Team at Master Finish

Valorada con 5 estrellas sobre 5

Can’t recommend enough

Can’t recommend enough. Price was extremely fair. He was able to sheet, plaster and paint all to a great standard which saved other trades. Went above and beyond to get the job done and finish to a great standard. Will use again.

18 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stares I've been refunded yet i have…

Stares I've been refunded yet i have still not received it and its been over a week since I got email saying ive been refunded

29 de julio de 2026
Logotipo de MasterFinish

Respuesta de MasterFinish

Good afternoon,
I am sorry to hear you have not received your refund. Please get in touch with us on sales@masterfinish.co.uk for us to rectify this for you.
Kind Regards
Master Finish Sales Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, kept me updated with my order and always helpful with any queries.

22 de julio de 2026
Logotipo de MasterFinish

Respuesta de MasterFinish

Hi Steven
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valorada con 5 estrellas sobre 5

Great and fast service better to used…

Great and fast service better to used this website then using eBay

22 de julio de 2026
Logotipo de MasterFinish

Respuesta de MasterFinish

Hi Roy
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valorada con 5 estrellas sobre 5

Faultless service

Faultless service, would recommend this company, will use again.

27 de noviembre de 2025
Logotipo de MasterFinish

Respuesta de MasterFinish

Hi Geoff
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valorada con 5 estrellas sobre 5

Exceptional service

Exceptional service. Speedy deliveries.

17 de noviembre de 2025
Logotipo de MasterFinish

Respuesta de MasterFinish

Hi Ben
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valorada con 5 estrellas sobre 5

product and customer service

not only are the products of exceptional quality what IV been most impressed with is the excellent customer service and advice and the quickness to respond..will be using this company a lot going forward.

13 de octubre de 2025
Valorada con 3 estrellas sobre 5

Come on guys, sort it out! This is embarrassing!

1. Wordpress security randomly logged me out and stopped me from ordering or logging in.
2. Nia from APS replied to my email advising of this straight away the next day (GOOD)
3. When I tried to purchase no option to set a delivery address on the website.
4. When I called the office number at 4.34 pm message read "Our offices are now closed, we are open from Monday to Friday 8am to 5pm, please leave a message after the tone"
5. Offices were not answering and no tone, so no option to leave message, no option to buy online and set delivery address.
6. I called Nia's supplied mobile number and left two messages, no reply.
7. In the end I went onto my PC, logged in, set my temporary delivery address to my account and managed to make a purchase.

A lot of the 'action' buttons are greyed out too.

Currently the website is almost impossible to use, no idea if this was a botched update.

I have made multiple purchases from APS via ebay and amazon with no issues but their purchasing experience has been amongst the worst I have found.

The prices are good, the range is good and the customer service seems helpful, polite and responsive, which is why I spent extra time fighting to complete my purchase.

Guys, come on! Take 5 minutes to try and mystery shop your own company and see the massive fatal floors in your current set up. Feel free to contact me so I can explain your errors so hopefully you can resolve these issues.

To everyone else, remember this could be a glitch, in the mean time, I suggest phoning your order through, maybe before 4.34pm and hopefully someone will answer.

21 de octubre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más