Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Masterful Moissanite is dedicated to redefining the landscape of fine jewelry by offering a modern and conscious alternative to traditional diamonds. We specialize in high-quality moissanite, a lab-created gemstone renowned for its exceptional brilliance, fire, and durability. Our mission is to make luxury accessible to a wider audience without compromising on ethical standards or aesthetic appeal. Founded on the principles of integrity and innovation, Masterful Moissanite provides a curated collection of meticulously crafted jewelry, including elegant necklaces, sophisticated bracelets, and timeless earrings. Each piece is designed to celebrate individuality and empower our customers to express their personal style with confidence. We believe that jewelry should not only be beautiful but also reflect the values of those who wear it. At Masterful Moissanite, we are committed to ethical sourcing and sustainability. Moissanite's lab-created origin eliminates the environmental and social concerns associated with diamond mining, making it a responsible choice for the modern consumer. We work with skilled artisans who share our passion for quality and craftsmanship, ensuring that every piece meets our exacting standards. Our jewelry is designed for discerning individuals who appreciate both luxury and value. We cater to those who seek a sophisticated alternative to traditional diamonds, offering exceptional beauty at a fraction of the cost. Whether you're looking for a statement piece for a special occasion or an everyday accessory that exudes timeless elegance, Masterful Moissanite offers a diverse range of styles to suit every taste. We are committed to providing an exceptional customer experience, from the moment you browse our collections to the day your jewelry arrives. We strive to build lasting relationships with our customers based on trust, transparency, and a shared appreciation for beautiful, ethically sourced jewelry.
Estados Unidos
3,9
9 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The wait was… worth a while. I fell in love with them as soon as I looked at them.! The way they shine is just beautiful in every way. They shine more than the ones i bought for $200 . I will definitely buy from here again. Only problem is that i did notice that the diamond is a little loose on the prong
Respuesta de Masterful Moissanite
We’re sorry to hear about your frustration. This order was placed on December 15th and delivered on December 22nd via free standard shipping during the holiday season, which is within normal USPS transit times for that period.
When delays were reported, we issued a full refund, and the customer was able to keep the item as well. We always aim to resolve concerns fairly and promptly, even when delays are outside of our control.
We appreciate feedback and remain committed to providing reliable service to all customers.
I purchased a tennis necklace as a gift and I took it to get tested and IMMEDIATELY it tested POSITIVE as DIAMONDS! I’m very happy with the necklace and thanks for the prompt shipping. I was promised this necklace before Christmas and it arrived 2 days before the arrival date when i tracked it. Great customer service, MASTERFUL MOISSANITE is definitely worth it!
Good very good quality tennis chain it's flexes better then other brands more versatile and doesn't look feminine can be worn by both genders lighter real silver and moissanite very happy with their prices compared to other big name places online ripping people off with twice the price of masterful moissanite will return thanks very fast shipping as well
Respuesta de Masterful Moissanite
Hello Herminio,
We sincerely appreciate you taking the time to leave this feedback.
It's fantastic to hear that you are happy with the very good quality of your new tennis chain and its versatility. We put a lot of focus on designing our chains to have that great flex and feel that you described.
We are also glad you mentioned our commitment to fair pricing. Our goal is always to deliver real silver and VVS moissanite at a price that reflects true value, not inflated markup.
Thank you again for your business and for your kind words about our fast shipping. We look forward to your return!
Sincerely,
The Masterful Moissanite Team
Nice good people good quality and hevey
Respuesta de Masterful Moissanite
Thank you so much for the 5-star review! We're so glad you're happy with the quality and feel of your new jewelry, and we're proud to hear you had a great experience with our team. We appreciate your support!
The bracelet is really nice and shines great but you guys gave me a bracelet that could barely fit my wrist
Respuesta de Masterful Moissanite
Hi Micheal, thank you for your review. We're glad you love the bracelet and its shine, but we're very sorry to hear about the sizing issue.
We want to make this right for you. Please contact us directly at info@masterfulmoissanite.com, and we'll be happy to help with an exchange.
We appreciate your feedback and look forward to getting you the perfect fit.
I love all the jewelry you all have to offer. Very beautiful and elegant, and they are all unique in there own way.
Respuesta de Masterful Moissanite
Hi Logan,
Thank you so much for the kind words! We're thrilled to hear you love your new piece. We appreciate your support!
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
