The quality of these earrings is amazing considering their value and the speed with which they were packaged and sent out. The team were super efficient in dealing with my queries and the earrings I c... Ver más
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Consulta las opiniones de los clientes
Matchbox Jewellery is absolutely amazing! My daughter and wife, who always shop here, introduced me to their beautiful pieces. It is the perfect place to find their birthday presents whilst offering g... Ver más
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The earrings are pretty and unique but the hoops are difficult to close. Often not matching so don't clip together well. You have to use 2 hands to clip them in they don't just click together. The cl... Ver más
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Can’t recommend Matchbox Jewellery highly enough. So easy to order from their website which has so many different designs to chose from. The earrings come beautifully packaged making them ideal for pr... Ver más
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Información sobre la empresa
Escrito por la empresa
Founded in 2020, MATCHBOX is the brainchild of lifelong friends Amy and Debbie. An idea which was just a dream became a reality in the midst of a global pandemic. What took months (well almost a year) of intense planning, late night chats and countless decision changes, MATCHBOX Jewellery was proud to launch just in time for Christmas 2020. As young girls, Amy and Debbie would travel the country to find the UK’s chicest fashion boutiques to add style and charm to their wardrobes, they would play dress-up in their mothers' jewellery, and they would search for stand-out items which others could not find. As soon as internet shopping became the norm, the duo would order items from under-the-radar retailers, pick up the latest styles across the globe and would spend their time browsing the web to see what next was going to hit the shelves. Fast forward to 2020, with internet shopping now at your fingertips as you scroll on Instagram, social channels and the internet, however one store they were yet to find was a destination solely for earrings. With the creation of MATCHBOX, you can now shop for beautiful and statement pieces to dress up your ears.
Información de contacto
4,6
Excelente
57 opiniones
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Excellent customer service and just…
Excellent customer service and just love the jewellery. Highly recommend!
14 de mayo de 2026
Opinión espontánea
Best Earrings
Adore all my earrings and I get so many compliments on them. Fantastic customer service
1 de mayo de 2026
Opinión espontánea
I love my matchbox earrings
I love my matchbox earrings, they are great value for money and always look
gorgeous on! Customer Service is fantastic too and speedy delivery!
31 de octubre de 2025
Opinión espontánea
The quality it’s not great
The quality it’s not great. And items are very underwhelming in person than in the website images.
29 de agosto de 2025
Respuesta de MATCHBOX JEWELLERY
Dear Raeesah,
Thank you for shopping with MATCHBOX, and sorry to hear this. You are the first customer since we have launched to be disappointed with the earrings being underwhelming. All of our earrings are photographed by our in-house photographer and are a true representation of what we sell, and our descriptions are also accurate to highlight the metal and stones. Our repeat customer is one of the highest percentages a store can get, so we must be doing something right.
Please do send us an email, as we would love to try and improve your experience with us. Any personal feedback would be most helpful, and we take all customer enquiries seriously.
Best wishes,
Debbie & Amy
love earrings and so pleased with…
love earrings and so pleased with customer service.
26 de julio de 2025
Respuesta de MATCHBOX JEWELLERY
Thank you so much Ruth for your kind feedback! We look forward to you shopping with MATCHBOX again soon.
The order was perfect
The order was perfect, the delivery was perfect and I just love them! Thank you!
30 de julio de 2025
Respuesta de MATCHBOX JEWELLERY
Thank you Maisie, we are so pleased you loved your delivery.
Beautiful earrings
Beautiful earrings and the perfect size, they look great stacked.
30 de junio de 2025
Respuesta de MATCHBOX JEWELLERY
That is so great to hear, thank you for sharing and enjoy your stack!
Beautiful earrings
Beautiful earrings! Perfect for wearing everyday. Just what I was looking for and speedy delivery 😊
26 de junio de 2025
Respuesta de MATCHBOX JEWELLERY
So pleased you love your earrings, and yes indeed, they are perfectly comfortable for everyday wear.
Lovely jewellery
Lovely jewellery, great variety and price points. Will purchase again.
27 de mayo de 2025
Respuesta de MATCHBOX JEWELLERY
Thank you Sharon, we are glad you enjoyed your first MATCHBOX experience :-)
Respuesta de MATCHBOX JEWELLERY
Thank you Nikki!
Respuesta de MATCHBOX JEWELLERY
Thank you, so pleased you love your earrings.
A great addition to anyones earing collection
Have been wearing Matchbox earrings since 2023 & always receive compliments!
With over 10 pairs in my jewellery box, I always have them on rotation as they are comfortable, good quality & stylish.
5 de mayo de 2025
Opinión espontánea
Respuesta de MATCHBOX JEWELLERY
Wow we love to hear that, thank you Katie! Enjoy your many orders :-)
Amazing quality earrings absolutely love them
Amazing quality earrings absolutely beautiful. Really fast shipping aswell. Thank you
28 de abril de 2025
Respuesta de MATCHBOX JEWELLERY
Hi Laura! Thank you for such a lovely review, means a lot to us. Enjoy your earrings.
The earrings are pretty and unique but…
The earrings are pretty and unique but the hoops are difficult to close. Often not matching so don't clip together well. You have to use 2 hands to clip them in they don't just click together. The clasp also isn't as strong as I remember them being when I have purchased before.
I received a stud missing a gem. Was sent a replacement so that was good customer service.
27 de abril de 2025
Respuesta de MATCHBOX JEWELLERY
Hello! Sorry to hear this. Please can you share your order number so we can look into this. We pride ourselves on our customer care and quality, so we are sorry to learn you have experienced difficulties with the clips, as well as the quality.
Two sets by of earrings…
Ordered two sets of earrings on Monday and they arrived on Thursday. Both sets of earrings look great when worn. Item well packaged.
8 de abril de 2025
Respuesta de MATCHBOX JEWELLERY
Hi Wendy! Thank you for leaving us a 5* review, and pleased you like your earrings.
Incredible service
Incredible service - beautiful quality jewellery.
Zadie for Daith piercing
Amber cuff and chain
Cleo hearts for my daughters sensitive ears
Will be ordering again 100%
14 de abril de 2025
Opinión espontánea
Respuesta de MATCHBOX JEWELLERY
Hi Sarah! So pleased you love your earrings, as well as your daughter! We love what you chose too!
Respuesta de MATCHBOX JEWELLERY
Hi Natalie! Thank you for taking the time to leave a review. Enjoy your earrings.
Great quality jewellery
Always fast, reliable and best of all - great quality jewellery
24 de febrero de 2025
Respuesta de MATCHBOX JEWELLERY
Hi Penny! Thank you very much for taking the time to leave us such a lovely review!
Earring not as described…
The earring was not as described online.
However after sending Matchbox a message they immediately sent me a refund… good customer service, many thanks
25 de febrero de 2025
Respuesta de MATCHBOX JEWELLERY
Hi Andrea,
Sorry to read about your negative experience, which is the first one we have received to date. Unfortunately, our email app had an update last week that caused some messages, including yours, to be filed away in a different folder. We're really sorry about that, and thank you for bringing it to our attention. As a small business, we take customer care seriously and truly appreciate your support.
I’ve just checked your order, and have sent you an email to rectify and sort. Please do look out for it.
Thanks for your patience, and apologies again for the delay.
With best wishes,
Debbie & Amy
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