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Maui Motorhome Rentals - Auckland Opiniones 

52
TrustScore: 4 sobre 5

4,2

470 Oruarangi Road, Māngere, 2022 Auckland, North Island, NZ


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Great hand over and hand back process, loved the service and the very nice coffee! Slight fault with one of the gas burners which we reported but other than that we were really impressed with the fito... Ver más

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Valorada con 2 estrellas sobre 5

A few things to start the trip off, the step was missing into the camper van, there was no toilet tablets supplied (we had purchased that with the package rental), There was no broom supplied which w... Ver más

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Valorada con 5 estrellas sobre 5

Our trip was made wonderful from beginning to end, the company was professional, the van immaculate & comfortable. The process easy too! The staff were so friendly & helpful. We will definitely be b... Ver más

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Valorada con 5 estrellas sobre 5

Friendly staff during both pickup and drop-off. The operations instructions were easy to follow. Having rented a motorhome 7 or 8 years ago, the specifications have definitely improved—the added camer... Ver más

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Información sobre la empresa

  1. Agencia de alquiler de vehículos recreativos

Escrito por la empresa

For travellers who seek nothing less than exceptional, maui is the ultimate choice.​ Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.


Información de contacto

  • 470 Oruarangi Road, Māngere, 2022, Auckland, North Island, Nueva Zelanda

  • 0800 688 558

4,2

Muy bueno

TrustScore: 4 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(52)

404 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

We have now hired Maui twice in…

We have now hired Maui twice in Australia and once in NZ -- the latest in NZ in March /April 2025 was disappointing initially. We had three vehicles booked and had to wait nearly 3 hours on the morning of pick up for the returning vehicles to be checked and cleaned. This is an unacceptable delay given that the bookings commenced on that day

2 de abril de 2025
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Hi Peter, we appreciate your feedback and are sorry to hear that the wait time at pick-up wasn’t as smooth as it should have been.
We’re always looking for ways to improve our service and reduce delays, and your input helps us do just that. Thank you for sharing your experience—we hope the rest of your trip went well.

Valorada con 5 estrellas sobre 5

the van was very comfortable and…

the van was very comfortable and amenities were good, the cooking appliances were great and the van was good to drive. the staff at both pickup and drop off were very friendly

22 de marzo de 2026
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Thanks for your review Pamela!

Valorada con 5 estrellas sobre 5

Highly recommend

Great customer service from beginning to finish.

31 de diciembre de 2025
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Thanks so much Kristine! So glad you enjoyed your maui trip!

Valorada con 1 estrellas sobre 5

I think the monetary penalties you put…

I think the monetary penalties you put on customers is not fair at all.
I changed my booking and it cost me a lot of money!
People’s circumstances are never predictable
And to penalize us I find is not fair

23 de enero de 2026
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Hi Richard, thank you for your review. We’re sorry to hear that you were surprised by additional charges. We strive to make all fees and policies clear during the booking process and on our website. We will take this feedback and ensure that we do not fall short of communicating our prices in our guests experience with us.

Valorada con 5 estrellas sobre 5

We had a great trip around the…

We had a great trip around the Northland during ten days Both picking up and leave the campervan was easy and afterwards we could take the shuttlebus to the airport.

20 de marzo de 2026
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Hi Ingrid, thanks for your positive review. We are so happy to hear you had a great roadtrip around the Northland.

Valorada con 4 estrellas sobre 5

47 days in the nature

We had a problem to the windscreen,since there was a chip on the glass, but Maui helped us to substitute the glass and gave us a discount for the time we lost. Good campervan fully equipped!! We had s great stay

23 de marzo de 2026
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Thank you so much for your feedback. We're glad our crew were able to help you out with the windscreen issue! 47 days in nature sounds divine!

Valorada con 5 estrellas sobre 5

Easy pick up and drop off at Maui…

Easy pick up and drop off at Maui office. The camper van was clean, economical and reliable. We were comfortable and happy with our holiday.

3 de septiembre de 2025
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Thanks Jim! Great to hear.

Valorada con 3 estrellas sobre 5

Extremely expensive

Extremely expensive. Clips on doors and draws flew open through out travel constantly. Min 10days Charge at Christmas is an absolute rip off would not do it again. Tires were all but bald, damage on side of vehicle. Was not worth the premium price charged.

Staff at return were lovely.

27 de diciembre de 2025
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Hi Darren, thank you for sharing your feedback. We’re sorry the motorhome didn’t meet the condition you expected. That’s not the experience we aim to provide and we will be sure to pass this onto our crew. We are happy to hear that your experience with our crew was a positive one.

Valorada con 5 estrellas sobre 5

Best way to see NZ

22 de marzo de 2026
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

We agree! Thanks for your review Allan. We are so happy you had a great time in NZ!

Valorada con 5 estrellas sobre 5

The staff was so friendly and…

The staff was so friendly and helpful…especially when we got sidetracked by a canceled ferry. We loved our campers, too!

21 de marzo de 2026
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Hi Charlsie, we are so happy to hear that our Auckland crew were super helpful and that you enjoyed your maui motorhome. We look forward to welcoming you back again soon!

Valorada con 1 estrellas sobre 5

Disorganised pickup at Auckland with no…

Disorganised pickup at Auckland with no system to identify who came first- waited 2 hours and could see people who came in after us getting dealt with and when we asked we were told we were next which was a blatant lie as we saw others still getting ahead of us. They could learn alot from their colleagues in Christchurch where we dropped off as were given a number when we arrived to keep the customers in order.

13 de febrero de 2026
Opinión espontánea
Logotipo de Maui Motorhome Rentals - Auckland

Respuesta de Maui Motorhome Rentals - Auckland

Thank you for taking the time to share your feedback with us, Marion. We do our best to optimise this process, however unfortunately unexpected delays can sometimes occur with specific motorhomes, which may result in other customers being assisted first. We appreciate your understanding and hope that you still had a wonderful holiday.

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