The indian girl staff who supposed to brief us about the van only show us the basic function of the van , and all of our questions about the van she just asked us to watch YouTube , and we seek help f... Ver más

Localización
Cambiar localización159 Orchard Road, Harewood, 8053 Christchurch Airport, North Island, NZ
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Consulta las opiniones de los clientes
Ease of pick up and drop off fast and efficient great customer service. The only disapointing thing was the battery had little reserve when free camping internal lighting drain batter... Ver más
La empresa ha respondido
Vehicle was near new, clean, easy to drive and comfortable. Initial walk around was done well and suited our previous experience level with motorhomes. Staff were friendly and prompt. Minor issues wi... Ver más
La empresa ha respondido
The motorhome pick-up process was remarkably fast. We were very pleased with the attentive staff who assisted us. The vehicle itself was found to be exceptionally clean and tidy. Furthermore, the drop... Ver más
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Información sobre la empresa
Escrito por la empresa
For travellers who seek nothing less than exceptional, maui is the ultimate choice. Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.
Información de contacto
159 Orchard Road, Harewood, 8053, Christchurch Airport, North Island, Nueva Zelanda
- 0800 688 558
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The hire process was very easy both…
The hire process was very easy both booking online and attending the premises where we collected our vehicle.

Respuesta de Maui Motorhome Rentals - Christchurch
เราเช่าในราคาแพงสุด…
เราเช่าในราคาแพงสุด แต่ได้รถค่อนข้างเก่า ทีวีใช้งานไม่ได้ เฟอร์นิเจอร์เก่ามีเสียงระหว่างขับดังมาก มีฝนซึมเข้าตัวรถระหว่างฝนตก และฮีตเตอร์ไม่ทำงานตอนกลางคืน ขอบคุณประสบการณ์ใหม่4วัน3คืน เราซื้อแพ็คเก็จคลีนนิ่งตอนคืนรถและเราต้องเก็บขยะในรถระหว่างคืนรถเพราะคิดว่ารวมกับแพ็คเก็จคลีนนิ่งแล้ว เราจ่ายตอนค่าแพ็คเก็จต้นทางที่ควีนส์ทาวน์ แต่ตอนคืนรถที่
ไครเชิร์ทพนักงานไม่มีข้อมูลการจ่าย ซึ่งเป็นอะไรที่แย่มากๆ สุดท้ายมีค่าปรับอะไรก็ไม่รู้ราว 70nzd ขอโทษที่คาดหวังกับคุณเยอะ พนักงานที่โคร์ทเชิร์ทห่วยแตกจริงๆ
Waited over an hour to collect the van…
Waited over an hour to collect the van despite appointment. Van water gauges was spoilt, made it hard to plan my stops. Van side door step was missing, kids unable step in and out without assistance.

Respuesta de Maui Motorhome Rentals - Christchurch

Respuesta de Maui Motorhome Rentals - Christchurch
Not very flexible
Due to a cyclone in Queensland, we weren’t able to arrive until three days later. Maui wasn’t very accommodating regarding the rental period. A lot of the paperwork could have been handled before the vehicle was handed over. As a result, it unfortunately takes a long time before you can take possession of the vehicle.

Respuesta de Maui Motorhome Rentals - Christchurch
Great service
Great service, clean and fully equipped van. Loved this experience. Will definitely do it again

Respuesta de Maui Motorhome Rentals - Christchurch
The renting process was easy and swift…
The renting process was easy and swift enough. The vehicle was well-equipped and clean.

Respuesta de Maui Motorhome Rentals - Christchurch
THE CAMPER WE HIRED HAD A FAULTY…
THE CAMPER WE HIRED HAD A FAULTY BATTERY/RECHARGE SYSTEM SO THE HEATER ETC WOULD NOT WORK WHEN FREEDOM CAMPING (IN THE WINTER SEASON). WE HAD TO TURN THE VEHICLE ON TO MOVE BED UP & DOWN & BLAST WITH HEATER NOW & AGAIN TO WARD OFF THE COLD.
WHEN WE RETURNED THE VEHICLE THE STAFF MEMBER MENTIONED THE ISSUE HAD BEEN PREVIOUSLY REPORTED ON THE VEHICLE. ALSO THE LOCKS ON THE DRAWERS DID NOT HOLD THEM IN POSITION TURNING CORNERS ETC & OFTEN FELL OUT DURING THE TRIP.
APART FROM THAT HAVING A MAJOR INFLUENCE ON OUR EXPERIENCE WE DID'NT LET THAT RUIN THE ENJOYMENT THE OF THE EXPERIENCE OF USING YOUR CAMPERVAN.

Respuesta de Maui Motorhome Rentals - Christchurch
Maui Christchurch
Pick up was orderly even though it was obviously busy.
The show through of the vehicle and how it operates was informative.
Vehicle was only five months old and was in top condition and very clean.
Everything we required was in the vehicle prior to departure.
Drop off was efficient and use of airport transfer from depot was appreciated.

Respuesta de Maui Motorhome Rentals - Christchurch
The handover at Christchurch was…
The handover at Christchurch was terrible. The guy that did the handover spent 5 minutes with us at most. He didn't even step inside the van. He did not go through the damage report with us. The first we knew of it was when the email arrived 15 minutes after we had left.
The van was in average condition. Toilet door cracked and hard to open. Lots of body damage on the exterior of the motorhome.

Respuesta de Maui Motorhome Rentals - Christchurch
The Christchurch depot was close to the…
The Christchurch depot was close to the airport with shuttle buses too and from.The motor home was well equipped. We had the higher level of insurance cover that they offered which gave me peace of mind. The vehicle was not as clean inside as I would have liked, so we did extra cleaning ourselves on the first day to make it more comfortable to live in.

Respuesta de Maui Motorhome Rentals - Christchurch
The maui river-6 berth is amazing…
The maui river-6 berth is amazing campervan. My family and I was enjoying roadtrip in south island. The unit is very compact, from cooking utility, toilet, and electric power. For driver, iveco unit is fun to drive, although the dimension is bigger than standard suv but still manageable.

Respuesta de Maui Motorhome Rentals - Christchurch
New and good vehicle, but absolutely get the insurance!
We got a Maui Cascade 4 Berth and were pretty happy with the vehicle. Since we had almost no previous camping experience, we would have highly appreciated a more thorough introduction when we picked it up in Christchirch, which we realized only later when using it and many things were unclear. The vehicle lost quite a few parts during our 3 weeks journey, but generally it is sturdy. But you ABSOLUTELY have to get their insurance, or you'll probably spend a lot more! Oh, and do not try to actually cram 4 people into a 4 berth! Return in Auckland was super quick, smooth and friendly.

Respuesta de Maui Motorhome Rentals - Christchurch
Excellent.
Excellent.
12 Days. Maui Cascade - 4 Berth Mercedes Benz Motorhome. Very comfortable & easy to drive. Complete Facilities. Good service and helpfull staff.

Respuesta de Maui Motorhome Rentals - Christchurch
Fantastic from arriving at Maui office…
Fantastic from arriving at Maui office to departure from there. Just great service thank you.

Respuesta de Maui Motorhome Rentals - Christchurch
Good van, long lines
The van was clean and as advertised. The check-in and drop off processes were chaotic. The wait was over an hour on each end.

Respuesta de Maui Motorhome Rentals - Christchurch
Worderful experience
Smooth journey from airport shuttle,picking up and tour of campervan..great staff..well maintain fleet

Respuesta de Maui Motorhome Rentals - Christchurch
Not my cup of tea
Camper an was less than two years old.
Plenty of grunt and drove well.
Had to tape all the drawers and doors shut when moving otherwise they all flung open, plates cutlery rubbish bin etc...all over the place.
House battery was stuffed and required replacing. I was told it was a charging issue. It wasnt. Eventually they replaced the battery. So no power unless the camper was running.
Various other issues.
Over priced
Should have hired a car and booked air bnb or taken a tent

Respuesta de Maui Motorhome Rentals - Christchurch
Check in and check out at the pickup…
Check in and check out at the pickup point was excellent service, hassle free, knowledgeable and very understanding.

Respuesta de Maui Motorhome Rentals - Christchurch
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