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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

These shoes had No Arch Support… just a cheap flat shoe!… and they buckled when you walk…plus Customer Service wasn’t any help at all… I won’t be buying anything else from them.

Valorada con 1 estrellas sobre 5

Horrible quality dress, not the same colour as the photo & stitching is shocking, can see loose threads when wearing dress. Refused refund, told that there is nothing wrong with the dress. Wouldn't EV... Ver más

Valorada con 1 estrellas sobre 5

If I could give zero I would. My order has never been fulfilled and I am unable to receive an update about my order. No one to talk to whatsoever. A day after placing this order, my card information w... Ver más

Valorada con 4 estrellas sobre 5

Both bags are beautiful and are exactly as displayed online. The customer service was 3.5 out of 5 due to a delivery issue but I will say it was taken care of & handled properly in the end. No further... Ver más

Información sobre la empresa

  1. Tienda de accesorios de moda

Escrito por la empresa

Mavens.Co is an online accessories with a specialty in handbags. Founded in 2015, Mavens.Co strives to provide the most unique statement pieces at an affordable price point.


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Bad Experience!

These shoes had No Arch Support… just a cheap flat shoe!… and they buckled when you walk…plus Customer Service wasn’t any help at all… I won’t be buying anything else from them.

31 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible quality dress

Horrible quality dress, not the same colour as the photo & stitching is shocking, can see loose threads when wearing dress. Refused refund, told that there is nothing wrong with the dress. Wouldn't EVER buy from this scaming company again. Total rip off.

8 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give zero I would

If I could give zero I would. My order has never been fulfilled and I am unable to receive an update about my order. No one to talk to whatsoever. A day after placing this order, my card information was stolen and about $500 worth of fraudulent charges appeared.

9 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shoe sizes are way off

I ordered a pair of shoes. First, they are represented with US sizes but I received Euro sized shoes that didn’t even correspond. Second, I tried to exchange the shoes and they said they didn’t do exchanges. Finally, they sent me a gift card in the amount of half of the price of shoes. I won’t be using it to purchase anything from them ever again!

28 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyers beware!

I had a really disappointing experience with Mavena & Co. I ordered shoes online that ended up not fitting, and when I reached out, I was told that because the item was on sale they would not offer an exchange.

Their policy states that sale items cannot be refunded, but it does not say they cannot be exchanged, which was all I was asking for. The shoes were unworn and in original condition. Instead of an exchange, I was offered a $25 store credit on a ~$65 purchase, which would require me to spend more money without confidence in sizing.

I also want to caution others to be very careful during their checkout process — the selected size was not clearly displayed, which made it easy to end up with a size you did not intend to purchase.

It’s especially frustrating because the shoes themselves are actually very cute and good quality, but the checkout experience and customer service completely ruined the experience.

2 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheap tat

Cheap tat, looks nothing like the item I ordered. I wanted to return the item but when tried contacting customer service the email is bounced back undelivered. This company is a scam site ...beware. Shop else way with a proper company

10 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dreadful cheap overpriced

Dreadful cheap overpriced rubbish that looks nothing like the publicity photographs. The publicity's photographs show a two layer dress with what looked like a clique crows. The dress is one piece slimy material on the crows are just printed into the fabric. It looks like an old granny dress. Scam site

20 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my bag.

Love my bag.
Their item was out of stock and they reached out to me for an exchange free of cost. I got another bag and it took about 2 weeks to get to me but the quality is really good for the price.

1 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never received my item

Never received my item. Poor customer service. I was never refunded for my items. Tracking never updated. This is a scam site!!!! Be aware don’t order. If I could give zero stars I would!!!!!!!!

11 de abril de 2024
Logotipo de Mavens.Co

Respuesta de Mavens.Co

Hello,
You pre-ordered the item on March 27th when the advertised ship date was April 12th. On April 5th we attempted to charge your card for the handbag but it declined 3 times on 3 separate occasions. Secondly, AFTER you were finally charged for the handbag you reached out to us saying that you told us to cancel the order which you had not and we told you that pre- orders have to be cancelled by the customer. You did not like that reply so you went ahead and charged multiple disputes with your bank and you got your money back. If you want to cancel the order and filed disputes how are you expecting us to still ship you the handbag?

Valorada con 3 estrellas sobre 5

Pros

Pros : loved the purse, easy to assemble, love the sparkle
Cons: packing wasn’t the best, I would prefer the straps and accessories to already be on the bag.

11 de abril de 2024
Valorada con 1 estrellas sobre 5

Ordered item got my confirmation then a…

Ordered item got my confirmation then a email that my item was shipped while waiting for it for about a week I finally reached back
Out for them to tell me that they were out of stock.

25 de marzo de 2024
Logotipo de Mavens.Co

Respuesta de Mavens.Co

Hello,
We apologize for the inconvenience however, we did communicate with you multiple times and your order was dispatched as soon as it became available. We also offered you the option to exchange if you did not want to wait.

Valorada con 5 estrellas sobre 5

Love the purple one and I think it was…

Love the purple one and I think it was the best color I ever got from a friend in my town and it looks great and the color was perfect too so I’m not too worried I think it’s a good color I just wanted you guys know

4 de marzo de 2024

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