I had an excellent experience at Mavis of North Caldwell . Great work done in timely fashion , I will def be back ! Thank you to Ryan and the crew😎 .
La empresa ha respondido

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I had an excellent experience at Mavis of North Caldwell . Great work done in timely fashion , I will def be back ! Thank you to Ryan and the crew😎 .
La empresa ha respondido
I got in at 8:00 & they took the car in very quickly! They changed the wipers & put on my snow tires did the alignment and I think for the price the service was very good!! The only thing is they forg... Ver más
The fast service
Asked for brakes, tried to upsell me for rotors and brakes. Their excuse, oh i assumed you meant the rotors too cause thats what everyone asks for. They didnt even have the brakes on site, w... Ver más
La empresa ha respondido
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
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251 Grandview Ave., 07006, North Caldwell, NJ, Estados Unidos
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Ha contestado el 31% de las opiniones negativas
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I had an excellent experience at Mavis of North Caldwell . Great work done in timely fashion , I will def be back ! Thank you to Ryan and the crew😎 .

Respuesta de Mavis Tire - North Caldwell
I got in at 8:00 & they took the car in very quickly! They changed the wipers & put on my snow tires did the alignment and I think for the price the service was very good!! The only thing is they forgot to check the air pressure in the tires---maybe I should have told them to check them but that's the only thing they didn't do!!!!
Asked for brakes, tried to upsell me for rotors and brakes. Their excuse, oh i assumed you meant the rotors too cause thats what everyone asks for. They didnt even have the brakes on site, waited 3 hours for a advanced autoparts shuttle to deliver brakes when they said it would be there within the hour. The car sat 2.5 hours before it was ever looked at(the place wasnt busy).
When the brakes finnally arrived, I was told i didnt need brakes, tried to suggest i buy a part that they dont install. Turns out my brake fluid was low.
They had the hardest time trying to figure out what was supposed to happen with my car even though they had the sheet telling them what to do, they even asked me a few times what was supposed to be done with the car. They bleeded the lines to my brakes to remove any possible air in the lines, but claimed my wheels where locked up. They didnt even know how to disable an electronic emergency brake.
They even offer small monitary discounts to those who place 5star good reviews on their page. 4 hours of being there and waiting, i finally got my car back. Just a fluid resivor issue(needed filled)
The only positive note, the staff is friendly. Everyone there seems like they dont know what their doing. They even had the hardest time working the printer to give me my reciept. They had to give me one they printed up several hours prior and had me scratch off what they didnt do for me to see what they actually did.
Dont go here.

Respuesta de Mavis Tire - North Caldwell
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