Dennis was on point with his communication and was very Respectfully and pleasant to work with. He was upfront with pricing and definitely gave me great customer service and satisfaction. I would def... Ver más
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Dennis was on point with his communication and was very Respectfully and pleasant to work with. He was upfront with pricing and definitely gave me great customer service and satisfaction. I would def... Ver más
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I spent over $1,800 here on four tires, brake pads, and rotors, and they somehow managed to install my brake pads BACKWARDS. Quite the alarming mistake that was discovered the hard way while on... Ver más
the staff here is amazing
La empresa ha respondido
I was in and out when I got my breaks done.
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
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3163 Roswell Rd, 30305, Atlanta, GA, Estados Unidos
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Dennis was on point with his communication and was very Respectfully and pleasant to work with. He was upfront with pricing and definitely gave me great customer service and satisfaction. I would definitely recommend this mavis and if you happen to go there ask for Dennis

Respuesta de Mavis Tire - Roswell Road
I spent over $1,800 here on four tires, brake pads, and rotors, and they somehow managed to install my brake pads BACKWARDS. Quite the alarming mistake that was discovered the hard way while on a 12-hour road trip, when my brakes started acting up and I had to take my car to a shop in another state. That shop immediately confirmed the brake pads were installed backwards.
This location initially denied any wrongdoing, despite clear evidence. Only after pushing did they agree to reimburse me for the out-of-state repair, but then promptly walked that back.
Tyler, the manager, was incredibly unprofessional and actually told me I couldn’t receive a refund because the store “didn’t make any money that day” and refunding me would put him “in the negatives.” That is not how refunds work, nor is it my problem.
They are now refusing to issue any refund at all. If you value your safety, your time, or basic mechanical competence, do not take your car here. Sloppy work, dishonesty, and zero accountability.
I was in and out when I got my breaks done.
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