This company have been trying to take £108 out pf my account every week now. Fortunately the first time they tried i disnt have the funds so it enabled me to block the future payments. The one star t... Ver más
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Consulta las opiniones de los clientes
This AI is so complicated to use. I just don't use it, but never checked when my subscription expired. So, of course, there is no notification that you are about to be charged and sure enough, i... Ver más
No App for Android limits usability anywhere but behind your PC, even there the usability is fairly low and AI models are not up to date or unfiltered. No options available to create your own agen... Ver más
Be aware that even if you cancel your subscription before the expiry date, you may still be charged for the next billing cycle. Despite cancelling in advance, they do not issue refunds, which is ext... Ver más
1,6
Muy malo
29 opiniones
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subscription Trap – Avoid at All Costs!
I’ve used MaxAI for a couple of years, paid without issue, but now I’m in a financial crisis, and they are forcing me to pay for an entire year I won’t even use. The website is unavailable to cancel the subscription, and their support is completely useless. They just copy-paste some excuse about Stripe and a "no-refund policy.". The service is horrible!
1 de marzo de 2025
Opinión espontánea
scam
don't use is. way overpriced.
Purchased it without overthinking it and requested a refund 5 min after which they don't do, not even a second after... often doesn't work.
Honestly is maybe 3 stars but I think they're A******s for not giving the slights rethinking time. hope someone doesn't take the subscription so they regret not giving me a refund.
If MaxAI reads this I'm fully willing to remove this if you give it to me
7 de enero de 2025
Opinión espontánea
As it happened with others it happened…
As it happened with others it happened with me too. They don't give any notice for renewal of the annual subscription and charged for their service that I don't use it anymore. They don't answer phones or emails so be very cautious before subscribe. It was a $300 painful experience. At the end I had to cancel my card. If you in this situation make sure that you phone your bank and ask to remove tokens from your card as if it isn't removed they will charge you even if you change your card.
22 de enero de 2025
Opinión espontánea
Unauthorized transactions
This company is clearly abusing basic consumer laws, I had an unauthorized transaction and I attempted to get a refund, they declined and don't have a refund policy.
They came up with an excuse. Be careful with this company they are just cowboys.
29 de diciembre de 2024
Opinión espontánea
Terrible Service, Unauthorized Charges
Be very cautious with this company. They withdrew money from my account without any notification and extended the service without my consent, even after I had clearly canceled. They have no refund policy, so once they take your money, you won’t see it again. I’ve been charged hundreds of dollars despite repeated attempts to close my account and stop the charges. The experience has been a nightmare, and I’m now forced to take drastic measures, like canceling my card, to stop this loop of unauthorized billing.
28 de noviembre de 2024
Opinión espontánea
take away money from my account without…
take away money from my account without any notification. I have cancelled the service by 30/11/2024 but they added it to 27/11/2024 without my permission. the company has no refund policy, be warned to anyone who use this service
1 de diciembre de 2024
Opinión espontánea
warning
warning, i have been charged 150 USD once last year, they did not cancel. Now i have been charged 300 USD, after repeated request to remove my accoundt, deactivation. DO NOT GIVE info. i am in loop of unauthorized bills, must cancel my card and yes have cost me 450 USD! Be careful"!
29 de noviembre de 2024
Opinión espontánea
Horrible UX/UI
Horrible UX/UI, horrible experience, crashes all the time, worst part is they are refusing to give a refund on an ANNUAL plan within 1 day of purchase. Which is a violation of consumer rights in my country.
1 de julio de 2024
Opinión espontánea
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