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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a case for my iPhone 15 Pro and somehow ended up with one for the ProMax. I am not sure how that happened but it looks like it was on the original receipt, so it's possible it could have bee... Ver más

Valorada con 5 estrellas sobre 5

I inadvertently ordered an incorrect item and requested an exchange. Rather than subjecting me to the cost & hassle of international shipping, they just sent me the item I should have ordered at no co... Ver más

Valorada con 1 estrellas sobre 5

Thought I was buying a genuine Apple case for $60 but instead got a replica which feels flimsy and won’t last - very disappointed. I purchased for the bright yellow case as Apple don’t sell anymore f... Ver más

Valorada con 5 estrellas sobre 5

Actually, having a seamless process on receiving a replacement for my defective product. Ness was so helpful and understanding even though I was slightly out of warranty, he authorized a replacement a... Ver más

Información sobre la empresa


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3,9

Muy bueno

TrustScore: 4 sobre 5

287 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(287)

127 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Thought I was buying a genuine Apple…

Thought I was buying a genuine Apple case for $60 but instead got a replica which feels flimsy and won’t last - very disappointed. I purchased for the bright yellow case as Apple don’t sell anymore for my iPhone 16 pro max. Should have purchased a boring colour but genuine Apple case. Live and learn .

27 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Produktfälschung

Der Anbieter verkauft als original deklarierte Apple-Handyhüllen in echt scheinender Apple-Verpackung mit Fantasie-Apple-Artikelnummern. Die Hülle sind definitiv nicht von Apple. Beispiel: Bestellt war ein Apple Leather Case für iPhone 13 mini in „Midnight“, geliefert wurde eine Hülle in „Black“ (gab es von Apple gar nicht für das 13 mini) mit einer Artikelnummer auf der Verpackung, die auf eine Hülle für ein iPhone 12 in „California Poppy“ verweist. Email-Antworten sind pampig, Rückabwicklung offensichtlich nicht vorgesehen.

25 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service and Quality Products

I had a great experience with Max Pure Cases! It’s not easy to find covers and screen protectors for my iPhone 13 mini, but they had stock available at good prices. What really impressed me was their excellent customer service. Even when I accidentally ordered the wrong covers, they were more than happy to help me sort it out promptly and professionally.

19 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hassle free exchange

I inadvertently ordered an incorrect item and requested an exchange. Rather than subjecting me to the cost & hassle of international shipping, they just sent me the item I should have ordered at no cost. I paid only the cost of shipping & could keep the original item. All handled within a couple of hours of my request. An excellent response to an issue which was in no way their fault. The item itself is as described and delivery was prompt

14 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is an outstanding company!!

This is an outstanding company to deal with. They resolved my issue immediately, even though it was my mistake, not theirs, and the communication was above average. I would definitely recommend this company for any of your device needs. They went above and beyond. Super impressed.

15 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a case for my iPhone 15 Pro…

I ordered a case for my iPhone 15 Pro and somehow ended up with one for the ProMax. I am not sure how that happened but it looks like it was on the original receipt, so it's possible it could have been user error. Either way, the team at MaxPure sent me an expedited replacement at a discounted rate, so that was helpful.

9 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Immediate customer support

The client service team from MaxPureCases is extremely supportive in solving any issues about your delivery and sending a new item, if the package got lost and changing the courier to avoid further issues. The response time is immediate.

20 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

I recently purchased a case didn’t even have it for a week and it snapped on the side in which I emailed the company and with no issues. They are sending me a replacement after showing photos. They were very helpful and I highly recommend.

20 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Warranty replacement

Actually, having a seamless process on receiving a replacement for my defective product. Ness was so helpful and understanding even though I was slightly out of warranty, he authorized a replacement and it’s now attached to my iPhone. My only complaint would be the length of time in shipping it took for both the original and replacement to arrive. I am not quite sure why that might be? However I did notice text that mentioned the EU and their warehouse, perhaps that is where the item came from?

18 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service is off the charts!

Customer Service is off the charts!
After I made a mistake with my order, I contacted customer service, which was extremely responsive and resolved my issue right away. I was already impressed by the quality of the products, and now I'm even more so.

16 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Customer service amazed me

The Customer service amazed me. I ordered the wrong iPhone case and when I contacted the company for an exchange or refund they contacted me within minutes and like magic the iPhone case I needed was ordered at almost no cost to me. That kind of customer service doesn’t happen often.

11 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I made a mistake when I ordered and…

I made a mistake when I ordered and ended up receiving something I didn’t want, totally my fault and they were so good about it! They replied promptly, came up with a fair solution and I ended up getting what I wanted. Thank you

10 de septiembre de 2026
Opinión espontánea

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