mayfairbedco.co.uk Opiniones 

132
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing!!!! From start to finish has been such an enjoyable shopping experience. We placed our order over the phone where the gentleman was very knowledgeable but also very humerus and engaging. We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordwr 4878 , tha k ypu to amy and ryan, very helpful in assisting us with furniahing our new home. 2 beds and mattresses delivered last week. Quality is good. Very impressed with thw build quality. W... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought two bed from them both great quality and strong heavy materials. No issues had the bed for 1 year now.

Valorada con 5 estrellas sobre 5

Absolutely love our new luxury kristiana bed! We got it in mink plush velvet. We opted for the extended 80 inch headboard after advise from Emma in the customer experience team, she was ever so helpf... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de muebles

Escrito por la empresa

Luxury Bespoke Beds and Home Furnishings


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(132)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good service

Good service, delivery was prompt. I would definitely order again!

26 de junio de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Harry, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Efficient service

Efficient service, bed delivered on time and easy to assemble. Would definitely order again!

25 de junio de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Ayesha, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Fantastic service and amazing bed for…

Fantastic service and amazing bed for the price! Would 100% recommend and buy another in the future. Very reliable.

25 de junio de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Areeb, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Lovely quality bed it’s perfect

Lovely quality bed, a real bargain for the quality of the materials. Other brands we looked at were twice the price and no where near as nice. Really good communication on delivery today's too. Definitely would recommend. Thanks a lot guys.

21 de junio de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Lauren, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 4 estrellas sobre 5

Very happy with my experience shopping…

Very happy with my experience shopping with Mayfair bed co. Bed delivered on time and very happy with the quality and how easy it was to assemble

28 de mayo de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Bethany, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 1 estrellas sobre 5

Avoid this company at all cost

Avoid this company at all cost. The customer service is terrible.
Only interested in taking your money. If you have any queries after making payment your messages will be left on read. They never take calls so no way of speaking to a human.
Absolute terrible company.
Never left a review on any purchase but this is so necessary.

25 de mayo de 2022
Valorada con 5 estrellas sobre 5

Ordered our master bedroom bed from…

Ordered our master bedroom bed from Mayfair bed co. We went for the luxury aura bed. Very happy with the overall service. Bed was delivered very quickly by friendly couriers who were so helpful also.

18 de mayo de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Mary, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

A great find

A great find! Mayfair bed co popped up on a YouTube ad at just the right time! We were looking for the exact bed they were advertising. The bed itself was delivered 11 days from ordering and we were kept up to date all the way. Bed is so beautiful everything we could of wanted. So pleased we found this company!

1 de mayo de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Neha, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

5877 order- luxury aura bed

5877 order- luxury aura bed. Delivered on time. Bed is good quality, mattress is something we were really pleased with, we went for the super othropedic mattress and have to say for the money it’s the most comfortable mattress we have slept on!

1 de mayo de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Philip, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Order 5896- liana- love luxury…

Order 5896- liana- love luxury kristiana bed. Bed is very nice and looks very good. Delivery people very friendly and assembled for a fee. Thank you so much.

1 de mayo de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Liana, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Delivery on time

Delivery on time, assembly very easy, bed is very good quality, bed is just as pictured if not better

1 de mayo de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Jason, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 2 estrellas sobre 5

Order no 3746

I have never dealt with such an unprofessional company. So attentive before you place your order and I was so impressed with the level of service. Once you’ve placed your order and paid your money this changes. Communication is awful, no updates at all, correspondence is ignored and I had to threaten them with a chargeback to get a refund for a mattress which they could not supply. I had also requested for the bed to be build on delivery, was advised that this was not a problem just to speak to the delivery drivers, complete lies. I will say that my bed is beautiful, hence, why I’ve given the review 2 stars, however I would shop around and source the bed from a more professional company. The whole process was extremely stressful.

30 de abril de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hey Carol, thank you for taking the time to leave us an review!

We're so pleased to hear that you love your bed from us and can't thank you enough for bringing the above situation to our attention, which I can see has now been addressed and resolved.

We can't apologise enough for the misunderstanding, please don't hesitate to contact our friendly team if you need anything at all in future.

Thanks again,
Amy

Valorada con 5 estrellas sobre 5

Absolutely fantastic experience with…

Absolutely fantastic experience with Mayfair bed company. Initially we received our delivery and one of the side rails were slight grazed which must of happened in transit. The team were so quick to respond and sent me a new side rail the next day via express delivery. I was blown away by how quickly the company reacted and provided a solution the the slight issue we had! A big thank you! The bed looks so good now we couldn’t be happier! Thank you team

22 de abril de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Louise, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Order 5100- a big thank you to this…

Order 5100- a big thank you to this company. Went above and beyond of what was expected. Customer service unlike anything I've experienced before. Managed to deliver my 3 beds within 10 days as we were pushed for time as our move undated was unexpectedly moved forward. So grateful. Thank you once again

16 de abril de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Samantha, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Order 5104

Order 5104 - very happy with the overall customer service of this company, like others I found this company so responsive in dealing with and queries. Always on hand to help didn't matter what time we always managed to get through to someone within seconds. Outstanding. We ordered the luxury Kristina bed and are so happy with it. We couldn't find anything like this in any shop. This company is a real gem. Keep it up!

16 de abril de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Georgina, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Lovely company to deal with

Lovely company to deal with, very responsive. Good quality beds. Delivered on time. Very happy with my purchase. Shout out to Emily for being so helpful over the phone

16 de abril de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Lewis, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Brilliant service! 5*

Brilliant service from start to finish. Very quick to respond, sometimes within seconds. We love our new bed! Thank you

12 de abril de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Jodie, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 5 estrellas sobre 5

Outstanding job!

An outstanding job from Mayfair bed co. They could not have been any better during the whole process from selecting which bed to go for, to sending out fabric samples, delivery and setting up the bed. We were in desperate need of a bed quickly and they manufactured and delivered it too us within two weeks. The Luxury Kristiana is by far the best bed I have slept on. The quality is spot on and looks beautiful. Would recommend anyone who is shopping for a bed not to go anywhere else. All I can say is thank you for such an amazing job.

5 de abril de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Anoushka, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Valorada con 1 estrellas sobre 5

Overall Terrible!!!! Faulty bed!!!

Overall Terrible and total bodge job scammers. Fine is everything goes well but Good Luck if you need a refund or the item is faulty.

Customer service was great up until delivery.
Waited in all day on a Saturday only for couriers to arrive at 7.45pm. That would of been ok, except they dumped the bed and left with assembly because they didn't have time.
I'm 7 months pregnant, no idea how to put together an ottoman so stuck without a bed.
The bed was fault with pins/ studs missing which they said they would send on on the Monday (first class) apparently but i've yet to receive them.
After being told by Ryan that he doesn't really see what the problem is, he reluctantly offered me £50 off and free assembly which after the stress and inconvenience they caused that It would expect to be a given. I have yet to receive the £50 refund!!!
So i'm waiting for the couriers the following saturday, i'm asking for a time only to be muted on Instagram after parting with nearly £1000.
The couriers finally called and told me between 11.30 - 1.30 but turned up at 3 because they put in the wrong post code.
I was told by Ryan that the couriers would fix the bed but they had no idea what i was talking about and asked for payment.
I've yet to receive to phone call i've asked for and has expressed that i was the broken bed collected and a full refund.
I'm still being ignored!!!!'

3 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top class lads to deal with

Top class lads to deal with. Go above and beyond to help when they can. Beds delivered today by mike who was a pleasure to deal with. Fantastic

31 de marzo de 2022
Opinión espontánea
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Respuesta de mayfairbedco.co.uk

Hi Chris, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

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