MB-PIANOSTORE LIMITED - Headquaters Opiniones 6

Swift collection and delivery, great service!

Excellent service and a good price!
I have had to move my Yamaha several times now, and this was the best experience we have had so far. The customer service is excellent, the move went smoothly and perfectly on time and I felt really looked after. Highly recommended!

The company was really helpful in finding interested purchasers for our piano as well as giving advice on fair pricing and how to manage the sale. They transported the piano quickly and carefully. All in all delighted with their help.

I needed my Bechstein grand storing for a few weeks. A really good experience from beginning to end - moving, storing, returning. Efficient and polite booking, prompt collection at promised time, helpful and careful movers. Piano return without a hitch when promised. And all at a price way below the competition which I approached.

I sold my piano and the buyer sent this company, which she hired, to move it (she opted not to be there, against my advice).
Not only did they damage the floor and refuse to pay for it, they are now making threats. That despite CLEAR photographic evidence (before vs. After) of damage.

Not to mention a video, showing them leaning the piano on it tip on my unprotected wood floor!

Re threats, see their response below, speaks for itself. I sure hope they did file a police report! The evidence is uncontroversial.

My piano buyer uploaded her own review, that's the reason there are two of them.

I used this company on 4th of May 2022 to move a Uplift piano. From the video evidence one worker lifted one side and the other side leg scratched the flooring of the seller's. I contacted this company for insurance claim, the director totally denied it and ignoring my following email.

Also, when the workers arrived at my place, they asked for extra charge as they said the piano is heavier and more difficult than they thought.

Now they the seller wants to take me to the court and this company has posted my piano photo without my permission on their website to make up their profile.

I have all the picture evidences uploaded in Google. And the reply showed how this company dealt with dispute without involve the insurer to conduct a investigation.

Please feel BRAVE to use this company for your piano.

P.S. I’m starting to pursue this with ADR scheme and claim court with all the evidences.