I contacted McAlpine via their website to request some product information so that I could buy the correct replacement washers for a leaky bottle trap. I received a very courteous reply from cu... Ver más
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Consulta las opiniones de los clientes
I contacted McAlpine on behalf of a friend whose shower waste had gradually lost its chrome plating. I couldn't unscrew it without a special plastic spanner which I presumed had come with the was... Ver más
...and McAlpine Plumbing Products of Glasgow certainly has one that is very worthy of the title (thankfully). I had a problem trying to identify a fairly old shower tray waste, in fact I didn't have a... Ver más
We have been dealing with McAlpine for over 10 years and have always received an excellent level of service from the team. In particular, Margo has always been fantastic to deal with. She is... Ver más
Información sobre la empresa
Escrito por la empresa
McAlpine has been designing and manufacturing plumbing and drainage solutions in the UK for over 100 years. We supply a wide range of products used by professional installers, merchants and DIY customers across the UK and internationally. Our focus has always been on producing reliable, well-designed products that are easy to fit and built to last — what we call “fit and forget”. Our products are manufactured across multiple UK sites and are trusted in everything from everyday repairs to large-scale housing developments. We work closely with the trade to understand real installation challenges and develop practical solutions that save time on site. Alongside our products, we provide technical support and customer service to help resolve queries quickly and keep projects moving. Whether it’s a straightforward installation question or a more complex issue, our aim is to make things as simple as possible. We welcome feedback from customers and use it to continually improve both our products and service.
Información de contacto
Kelvin Avenue, G52 4LF, Glasgow, Reino Unido
- mcalpineplumbing.com
4,8
Excelente
112 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 50% de las opiniones negativas
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Non existent Technical Support, RUDE staff
Very poor technical support, culture of rudeness and hostility towards customers from the top down. I would avoid this company at all costs and I would never have faith to recommend their products to any client having experienced their shocking contempt for the end user. Just as well it’s a family business as investors would be livid if they knew how many customers they turn away through their belligerence.
10 de junio de 2019
Opinión espontánea
Respuesta de McAlpine Plumbing Products
Hi Sir,
I am really sorry to hear of the issues you have had and we'd be more than happy to investigate your query.
I did email you a few days ago to ask for your email address but so far I have not had a response.
You've made some very serious claims about our company so hopefully you will do us the courtesy of allowing us to respond and resolve the matter to your satisfaction.
Kind regards,
Ross McAlpine
Always use McAlpine as they are…
Always use McAlpine as they are trusted, never had a failure yet!!
Professionals use and recommend
19 de noviembre de 2018
Opinión espontánea
Go to brand for traps etc
I have used McAlpine products where possible since i was an apprentice back in 1980..
Other manufacturers just don't match their quality.
15 de noviembre de 2018
Opinión espontánea
McAlpine Parts.
McAlpine Parts.
As a Plumber, I use these products on a regular basis. They have a wide variety of parts which helps me in completing jobs on a timely bases. Would not use any other products.
15 de noviembre de 2018
Opinión espontánea
Excellent range of quality products to…
Excellent range of quality products to get you through most challenges. Always new well designed products being introduced.
A good range stocked at the local plumbers merchants which makes life easier
15 de noviembre de 2018
Opinión espontánea
No other products come near
15 de noviembre de 2018
Opinión espontánea
I never use any other brand.
I never use any other brand.
Quality products which you can rely on.
15 de noviembre de 2018
Opinión espontánea
The best product on the market
The best product on the market. Fit and forget.
15 de noviembre de 2018
Opinión espontánea
They don't leak
They don't leak, they're versatile, they fit everything on every job, they work well and they're made in Scotland. I just wouldn't fit anything else!
13 de noviembre de 2018
Opinión espontánea
Quite simply the best quality products…
Quite simply the best quality products on the market.
6 de noviembre de 2018
Opinión espontánea
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