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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Superb, can’t recommend highly enough. Had a conversation about Stranger Things Kinder Joy yesterday evening with my daughter, ordered some, and they’ve just arrived. It’s her birthday today - a great... Ver más

Valorada con 5 estrellas sobre 5

I had a fantastic shopping experience with MCR. I found them through a web search whilst looking for a specific product which was available for a good price. My purchases were shipped very quickly and... Ver más

Valorada con 4 estrellas sobre 5

I had an issue with my order and wasn't getting a response from the company. I worried it was possibly an untrustworthy company and I wouldn't get my money back. However, I was advised there had been... Ver más

Valorada con 5 estrellas sobre 5

I received my order and noticed that two of my ruffles were damaged. I contacted customer service, and they responded very quickly and sent replacements right away! The service was fantastic, and I... Ver más

Información sobre la empresa

  1. Tienda de chucherías

Escrito por la empresa

Discover a world of delicious snacks with MCR Snack Distro - your one-stop destination for tasty treats and more. Snack on!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 18% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great!

Fast delivery & great stock availability. The only place where I could find what I wanted!

28 de abril de 2025
Valorada con 5 estrellas sobre 5

The shop is a hidden gem

The shop is a hidden gem! Staff were very fast with questions I had asked through Instagram! Everything was answered and checked like I has asked!
Shipping was really fast and got it delivered within 48 hours! Everything was packed with care and was very well packed with double boxes and bubble wrap that kept everything undamaged!
Very professional! Looking forward to shoping here again that's forsure! Thank you!

11 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Appalling customer service

If the product you order is in stock then this company is fab. Fast delivery and good selection. However, please beware if you have an issue with delivery of products. A product I ordered went out of stock after I ordered it, I tried to contact the company multiple times through both WhatsApp and email and had absolutely no reply from them. Eventually, 4wks after my initial order, I received a phone call informing me that they have no idea when my product with come back into stock and I cancelled my order. 1wk later i checked stock on their website and my product was in fact back in stock at a higher price! I believe that they knew it was coming back but didnt want to honour the price i had paid. I had an email confirming my refund. 37 days later I am still waiting for this refund! Again I have emailed and had no response! Customer service at MCR is an absolute disgrace and I am furious.

4 de febrero de 2026
Opinión espontánea
Logotipo de Mcrsnackdistro

Respuesta de Mcrsnackdistro

We’re really sorry to read about your experience and the frustration this situation has caused you. This is certainly not the level of service we aim to provide.

Unfortunately, we are currently experiencing an issue with our mailing system which means some customer emails have not been reaching us as they should. We sincerely apologise if your messages were among those affected.

Please could you call us directly on +44 7727 233335 so we can look into this matter immediately and resolve your refund as quickly as possible. We want to make sure this is sorted for you without any further delay.

Again, we’re very sorry for the inconvenience caused and appreciate you bringing this to our attention.

Kind regards,
MCR Snack Distro.

Valorada con 5 estrellas sobre 5

Fantastic service


I received my order and noticed that two of my ruffles were damaged. I contacted customer service, and they responded very quickly and sent replacements right away! The service was fantastic, and I truly appreciate how smoothly everything was handled. I’ll definitely be ordering again!

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great store

I had a fantastic shopping experience with MCR. I found them through a web search whilst looking for a specific product which was available for a good price. My purchases were shipped very quickly and arrived well packaged. Thank you very much to the store - I would highly recommended them.

22 de febrero de 2026
Valorada con 2 estrellas sobre 5

Everything smells like Lynx body spray

Everything smells like Lynx body spray. Somehow even foil crisp packets have absorbed it. You try to eat them, and the overwhelming male deodorant/perfume smell hits you in the face, overpowering the actual snack flavour. The whole kitchen where the box sits now smells like a cheap, musky body spray.

Did they spray the box? Are the staff overdosing on Lynx so much it clings to everything they touch? Not sure what is worse.

27 de febrero de 2026
Opinión espontánea
Logotipo de Mcrsnackdistro

Respuesta de Mcrsnackdistro

We’re really sorry to read about your experience — this certainly isn’t something we would ever expect or want for our customers.

We do not use any fragranced products in our packing process, and our warehouse environment is strictly food-safe. From our experience, strong external odours can sometimes transfer during transit, particularly if a parcel has been transported alongside another package that has leaked (for example, aerosols or fragranced products) while in the DPD network. While this is rare, it is unfortunately outside of our direct control once parcels leave our facility.

That said, we take feedback like this very seriously. Please could you email us directly with your order number and contact details so we can investigate this properly and resolve it for you? We would of course be happy to look at a replacement or refund once we’ve reviewed the issue.

We appreciate you bringing this to our attention and hope to make this right for you as quickly as possible.

Kind regards,

Artin
Mcr Snack Distro.

Valorada con 4 estrellas sobre 5

Was worried at first but the company is great

I had an issue with my order and wasn't getting a response from the company. I worried it was possibly an untrustworthy company and I wouldn't get my money back. However, I was advised there had been an issue with messages and when I contacted the phone number I got issued a refund straight away.
Very nice communication when I got through and can say it is a genuine company and they have lots of great products. Would buy from there again.

31 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ice Breakers

I did try to order peppermints, but they were out of stock. However I received a phone call saying they were out of stock, but could provide cool mints which I agreed to.
The person who delivered the mints was very polite, professional and friendly.

2 de febrero de 2026
Valorada con 1 estrellas sobre 5

I ordered around £60 worth of stranger…

I ordered around £60 worth of stranger things kinder joys on the first of January around midnight and have sent emails on cancelling my order but nothing will work. No refund. Do not recommend one bit. Sta clear!!!

26 de enero de 2026
Opinión espontánea

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