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3,5

Medio

TrustScore: 3.5 sobre 5

5 opiniones

5 estrellas
4 estrellas
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2 estrellas
1 estrella

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3,5

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2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Warning to all clients

Warning to all clients. Total Betrayal.
This vet named ''Sinead'' threatened us and called the RSPCA on us.

This vet prescribed COSOPT to an already blind cat and this medication is NOT for blind cats. But to prevent blindness and lower IOP for ONLY 8 hours at time. Temporary effect !!! This medication POISINED our cat and caused a Neurological SHOCK (SLOW HEART RATE, low blood pressure, COLLAPS).
Cosopt:
SHE GAMBLED WITH OUR CAT's wellbeing and prescription.

Viciously shouted and threatened us on phone. Refusing to release video, phone SAR. Hiding evidences.
Truned her back, BECAME SILENT, writing a misleading & incomplete report, which she forced us to forward to other vets, to cause further harm to our beloved cat. We have contacted RVC.
She MUFFLED her sentences like being posessed, barley wanting to respond to my questions during consult. Aggrevating & calling witnesses.
The vet initial promises on phone: faked positivity to have us onboard. A fake persona that became possessed & hostile later.

2. Lowering IOP in a blind cat does not restore vision, and the main “benefit” (preventing vision loss) is gone if the cat is already blind.
3. The drug still carries systemic risks, especially timolol in cats.

Upon attendance it was incompetent & almost ''hostile''. With even suggesting euthanasia in first 30 minutes, to our perfectly striving & living , eating boy. He chooses LIFE.

He does not want your euthanasia that VET Sinead, has potentially SOLD many times over the years. How do you sleep at night?

Vet prescribed incorrect meds COSOPT to our cats SCRATCHED eye, causing an adverse reaction. This vet did not follow ethical guidelines that requires full transparency, regarding their specialities.

They are not an Ophthalmologist & Dental specialist for more complex, long term and chronic diseases & they do not refer clients on to specialist referral hospitals with more training and machinery.

She, ''did not know the term'' Stomatitis & called our cats mouth issues ''mouth disease'. I had to correct her, as their report was written in the tone to influence and harm our cats future - in the next veterinary appointment. And included inappropriate commentary.

She completely ignored fight scratches.

Instead they offer immediate invasive procedures that are so far from the meaning of welfare - such PAINFUL (months long) extraction of teeth & eyes (enucleation), so nothing is left of the cats face (caved in mouth & eye holes). Before suggesting further tests & correct treatment.
How is this WELFARE ?
Meaning this is normal practice at this practice.

We have now been in touch with multiple (only few) London Referral Hospitals specialising in Glaucoma in cats, & they have informed that vets should always offer the option for a referral to help the animal/cat, before prescribing any medications that can harm other ORGANS (kidneys), & before a specialist takes a look.

This was confirmed in the specialist Hospital.

Receptionist, ignored us standing on the phone chatting to a friend.

HER REPORT:
1. Stomatitis bacteria/dirt formulated around the teeth/gums that causes inflammation & injection due to bacteria that needs to be cleaned. She completely excluded this.

2. The vets hypothesis in the first 5 minutes, was that our cat has cancer.

3. She took blood in an incorrect & invasive manner, pocking directly in the mouth, that actually is considered as poor practice method & in many cases spreads the cancer cells if they are present.

5. She proposed euthanasia in the first 30 minutes. Which is absolutely appealing & incompetent from a vet.

6. Cancer was not present & she did not add such significant notes into the very incomplete and lacking report.

7. Majority of their procedures are extractions and injury, emergency operations. Which ARE completely different from specialist vets.

This is a new clinic, and many such clinics aim is to sign on clients, earn the invested moneys back.

Not interested to REFFER CLIENTS ON TO OTHER CLINICS.

This would mean losing possible clients and operations.

1 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love MCR vets

I love MCR vets. It's a lovely environment and the staff are even lovelier. You don't feel like they're in a rush to get you in and out ASAP, and it's clear that they want to actually help your pet.

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

1st Class Veterinary services

A new practice with dedicated and experienced staff who will always go the extra mile, care isnt just a concept its there from start to finish!

1 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for all your team

Thank you for all your team, Receptionist being really welcoming, Sinead giving advice over phone and especially Vet Georgia being so kind and caring to my two cats for their boosters. Georgia offered them treats and took her time with them. My cats can get anxious and one has seizures and she was so calming with them and they settled so well. She didn't rush me and gave lots of great advice. My French bulldog had a cruciate ligament operation 2 months before this practice was opened and I brought her here for laser therapy and vet nurse Hannah was FAB! My dog has been quite nervous since her leg op and Hannah was so personable and gave her lots of cuddles and adapted the treatment to ensure Willow was comfy. Willow is looking forward to her rehab laser therapy here :)

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional

My wife and I visited here this week with our poorly cat. We have used many vets over the years but this practice is exceptional.
All the staff, from Debbie on reception, to the nurses Hannah and Chloe, and Sinéad the vet , are very professional and friendly. We were immediately reassured and put at ease. They genuinely care about animals. We were impressed with the facilities. They even have separate waiting areas for dogs and cats.
The visit wasn’t rushed, and all our questions and concerns were answered.
We would highly recommend MCR Vets

3 de junio de 2025
Opinión espontánea

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