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MechanicWeb is a well-established company that has been providing hosting services since 2008. We are passionate about hosting and love what we do. Customer service is at the heart of our services. We will help you get set up in no time, and support you every step of the way.
Estados Unidos
Not many reviews, but take that as a good thing: I have been using the reseller hosting for over a year now and am very happy. The support is fast and since they are not very "known" you actually talk to someone that knows his stuff.
Instead of paying for all the marketing and good looking website (lol) they focus on the best hardware for their servers :)
Have been with MW for nearly a year now. Excellent performance and knowledgeable support. The prices are competitive, and they’re transparent about what’s included. I considered switching to a larger company due to concerns about the small team behind MechanicWeb, as I need assurance of business continuity for my mission-critical site. While the larger company offered equally fast performance, there were hiccups that I never had before so I chose to revert back to MechanicWeb—small company, but tough to beat on performance!
MechanicWeb offers very fast CPUs on their hosting. Servers are well configured with carefully considered, transparent and generous resource limits.
My WordPress sites load super fast and reliability has been great. Support has been helpful, for example moving a standalone account into my reseller account and it all went smoothly.
A great choice of provider if you want cPanel, Litespeed and a focus on performance.
There's really only a couple of things to look at when considering webhosting, and Mechanicweb in my experience has aced all of them.
1. Speed
2. Support
3. Uptime
Speed:
Websites are quick and snappy. Page load times are great, and even admin panels for Wordpress load quick. They're not stingy with their I/O, and they use latest AMD processors with generous resource allotment. By generous, I mean industry leading. Nobody that I've found offers more resources for the money.
Support:
Support has been great to deal with. Annie is usually who I get on live chat and in tickets. There have been no problems from their end, but I've ran into my own issues that were handled in a timely manner. Their support is what prompted me to write this review after they helped me out with an issue I was having.
Uptime:
I've not had any downtime at Mechanicweb. I think I've had one short stretch of downtime, but it was scheduled maintenance and was known about beforehand.
If you're looking for a webhost, I highly recommend MechanicWeb. Personalized support, speedy websites, and high uptime have made me a longtime customer now.
I have recently joined mechanicweb as reseller. Onboarding process was smooth and they were very responsive and polite to all the questions I had ( believe me, I had many ).
Everything went smooth and all my accounts are migrated over to mechanicweb.
I can already notice a difference in site speed and hoping to work with them long term.
Support and service just not worth it - took 5+ hours and still counting to fix a downtime..
Respuesta de Mechanicweb
Hi Søren Jessen,
Good day!
I am sorry to know that you didn't think our support was up to the mark. Please allow me to explain the chain of events briefly.
You would probably agree that this is the first downtime during the time you are with us.
This was InnoDB corruption. If it were a simple service crash or database failure, it would have been resolved within minutes.
When we noticed the issue, the indexes got corrupted along with a few databases and MariaDB system files. System files often get corrupted during cPanel or CloudLinux updates, and they are developed and managed by cPanel and CloudLinux. So it was best to ask them to check if there was any known remedy to these issues before we tried anything.
We contacted cPanel right away. We are a certified cPanel partner, which means we get priority support compared to regular partners. They responded quickly but singled out the system file corruption and suggested taking it to CloudLinux because they maintain the repositories of those system files. In other words, there was no simple fix.
When two software vendors are involved in any troubleshooting, it can become a lengthy process to come to a resolution. We didn't want to try that and were investigating logs and evaluating potential routes to apply fixes. We had to reinstall MariaDB and delete and restore the databases to fix corruption. This took a longer period of time.
While we were troubleshooting, we were posting updates via your support ticket, live chat, and on our server status page to keep you and everyone else informed.
We have also extended your service for two additional months for the downtime caused.
I can assure you that we tried everything we possibly could to resolve this issue as soon as we could. But unfortunately, downtime was inevitable due to the complexity of the issue. If you still have any concerns or questions, please feel free to get in touch with us, and we will try our best to answer your questions.
I am totally satisfied using Mechanicweb, their web hosting is much faster than I have experience with previous web hosts before. They provide a great number of tools for you to implement on your websites through the cPanel (WordPress, Joomla, OpenCar). They are simply great!
The experience is brilliant. There was an issue with my account created admittedly by my own negligence. Mechanicweb was especially cordial, patient and knowledgeable. Follow up with a phone call was a great touch to see that all was up and running. Thanks.
I signed up with Mechanicweb host 2 months ago and everything went very smooth: instant setup, useful features, 45-day money back guarantee (everything have been working efficiently). The uptime is very good and I haven't faced any problems yet. There are a lot of helpful tools included that I am using for my business. The customer service has excellent feedback time via e-mail and solved all problems for a website newbie like me. I have the starter package, and think it's a great bargain.
You will not go wrong if you choose Mechanicweb hosting service!
I wanna say that Mechanicweb SSD Hosting offer fantastic service and advice across the board, they set up our new web site with minimum disruption and useful pointers to help us maximise impact. Their ssd hosting is one of a very small group of companies that truly deserve the reputation of going that extra mile to help their customers.
All of my transfers have gone smoothly and the team goes out of their way to be helpful.
A reliable, helpful, professional host.
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