MedChemExpress LLC Opiniones 15

TrustScore: 3 sobre 5

3,0

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Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Do NOT buy here!

Do NOT buy here!! They are scam. Made an order and they send me empty bag. I requested a refund and they kept making up excuses

18 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT trust their CoA

If you need a compound with a specific purity, DO NOT trust their CoA. After a few back and forth, they told me they don't do quantitative NMR and that the value reported on the CoA ">95%" was based on the visual inspection of the 1D NMR spectrum. This is not how Chemistry works...

21 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service is really good and…

The customer service is really good and always give quick response, the tech support team is quite patient and answered my questions very clearly. I think I will choose MCE again and I will recommand MCE to my teamates as well.

9 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID - Other providers are better

AVOID - This company makes substandard products and have no customer support. They will ruin your experiment due to poor product quality. Furthermore, you cannot plan things correctly because they are poor at completing documentation for customs, as such shipments are help up at customs creating major problems, delays and extra cost. Also their customer services dept disappears, so you are left to frantically attempt to resolve everything yourself

3 de septiembre de 2021
Opinión espontánea
Logotipo de MedChemExpress LLC

Respuesta de MedChemExpress LLC

Hi Scott, this is David from MedChemExpress, I oversee our sales and service operations in the US. I am sorry to hear that you have had a negative experience with us. If possible, can you please provide more information such as the PO number, invoice number, and the catalogue number of the item you ordered? These information will help us to find out what went wrong and provide a solution that can meet your expectation. Thank you.

Yours sincerely,

David

Valorada con 5 estrellas sobre 5

Protease inhibitor cocktail

I often use protease inhibitor cocktail for my protein experiment from Roche but just discovered that MedChem has the similar one, cheaper, and got a similar result, so worth a try.

13 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude and ignorant customer service…

Rude and ignorant customer service cancelled my order which had already been accepted and charged to my corporate credit card and business account, with our business name. I was told I was not a "real lab" and treated very badly. Within minutes I got my item from a competitor with no hassle at all. Medchemexpress discriminates against small businesses based not on facts but the ignorant opinion of some dim witted CSR. We are a licensed lab and a registered LLC with a non-residential delivery address. We get routine deliveries with no problems from Aldrich, NEB and ThermoFisher, etc.
Medchemexpress is poorly run and staffed by rude fools.

13 de septiembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of time, a piece of crap

Order the 3 PI3K inhibitors directly online from Medchemexpress. Got the package delivered in 2 weeks and the origin was from Shanghai, China. HPLC results showed the purity of all 3 inhibitors were blow 95% but the website and datasheet claimed over 98%. I can not use them for my experiment. Waste of time, a piece of crap. Be cautious.

11 de abril de 2019
Opinión espontánea
Logotipo de MedChemExpress LLC

Respuesta de MedChemExpress LLC

Dear customer, we are sorry to hear that you were having an issue with our products. Would you please contact our technical support at tech@medchemexpress and send us a copy of your PO so that our customer service and technical support teams can work with you to solve your problems? Thank you.

Valorada con 5 estrellas sobre 5

MedChemExpress has many global exclusive compounds, a complete product line, professional after-sales service

MedChemExpress has many global exclusive compounds, complete product lines, professional after-sales service, and a professional team to track new pharmaceutical and life science research progress. Our technical support team divided the products into apoptosis, WNT hedgehog notch, pij akt mtor and so on according to the basic biological theory of signaling pathways covering all aspects of the pathogenesis of the disease. To provide you with the latest research of active compounds, in order to achieve customer satisfaction, to meet your scientific research needs

20 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pleasure to deal with

Pleasure to deal with. Cheapest price, prompt delivery and well packaged.Very good service will use again . Highly recommended

20 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

MCE is an Excellent company providing high quality services

MCE is an Excellent company providing high-quality high purity products and fast shipping and strong customer support! We are extremely satisfied as a long term customer. A lot of their inhibitors are 10 times cheaper than a lot of other companies like selleckchem.
Their 1 g product (inhibitor for mice) has the same price as 100mg same product with other companies yet having higher purity. Sigma and Fisher and other big companies order from them and do resale for profit. If you buy from them directly, that will be much cheaper. They saved a lot of money for us. I know that the bad reviews left here are from their competitors. MCE is a great company with great potentials and fast development. They ship from NJ overnight to 2-3 days sometimes with free shipping.

1 de febrero de 2019
Opinión espontánea

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