Prompt response and shipping. Mediven comfort thigh high stockings class 11 Easy to put on . Comfortable However would like roomier toe box. Was under the impression that this would be the cas... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... Ver más
La empresa ha respondido
FYI latest feedback from client re her pantyhose mediven® plus Compression Pantyhose Black CCL3 / 4 (IV) / Petite - Closed Toe . 2 pairs they have both laddered early on, bought by me for her this ye... Ver más
La empresa ha respondido
Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Ver más
La empresa ha respondido
Información sobre la empresa
- Fabricante de equipamiento médico
- también en la categoría
- Proveedor de equipos de fisioterapia
- Tienda de artículos médicos
Escrito por la empresa
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Escrito por la empresa
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Información de contacto
4/13-21 Hallmark Street, 2145, Pendle Hill, Australia
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4,5
Excelente
357 opiniones
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Respuesta de medi Australia
Thank you for the feedback!
Respuesta de medi Australia
Hi Peta, thanks for the great review. Much appreciated! Team medi
I haven't received the product I bought…
I haven't received the product I bought for a long time
12 de enero de 2025
Respuesta de medi Australia
Hi David. Your parcel left our warehouse on Mon 13 Jan, 3.18pm. We have checked with our delivery partner and awaiting a reply. Our customer service team will be in touch today. Thanks
EXCELLENT CUSTOMER SERVICE
3 de enero de 2025
Respuesta de medi Australia
Hi Lisa. appreciate the excellent review. Thanks and have a great one! Team medi
Respuesta de medi Australia
Hi Graham, Thanks for the reivew. much appreciated. Have a great one! Team medi
Fantastic
Great company.
Fast delivery, friendly and helpful staff, excellent products.
23 de diciembre de 2024
Respuesta de medi Australia
Thanks for the amazing review, much appreciated. Glad to know you were looked after by the customer service team so well and are happy with your purchase. Have a great one. Team medi
Respuesta de medi Australia
Thanks Cassandra! Great to hear all went well with our delivery and you're happy with the stockings.
Good service and product.
Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, silicone thigh high is comfortable. The toeless part is tight around the foot but I stretched it out a little. Took awhile to work out the donning technique: they are tough beasts. The trick is to double the stocking over itself.
26 de septiembre de 2024
Respuesta de medi Australia
Hi Elizebeth, thanks so much for your amazing review. Glad to hear our customer service team were so helpful. Stockings can take a bit of time to get the hang of donning and doffing (we do have devices that simplfy the process. If you're keen on a device, give us a call on 1300 04 6334 and we can arrange the best one suited to your need (ask for a promo code too, happy to arrange a discount for you) Sam
Respuesta de medi Australia
Hi Wendy, thanks so much for the great review. Much appreciated. Team medi.
This order was made by the provider of…
Medi Australia very kindly sorted the problem caused by my provider. They were courteous and extremely helpful.
6 de diciembre de 2024
Respuesta de medi Australia
Hi Ann. So glad we could help and sort everything out for you. I will thank the Customer Service team on your behalf. Have a great one!
medi stockings great quality …
The product I bought was really good quality comfortable couldn’t complain at all about that. The smallest little complaint would be time it took for me to receive products.
9 de noviembre de 2024
Respuesta de medi Australia
Hi Julianne, thanks for the great review. We totally understand your order was delayed and apologise. A few boxes of products went missing in customs and took additional time to normal to receive from our manufacturer. Thanks for your understanding. medi
My experience with Medi Australia
Great customer service (in answering my questions). On time delivery.
14 de noviembre de 2024
Respuesta de medi Australia
Thanks Angela! Glad all went well, will let the customer service team know too. Have a great one. medi
Respuesta de medi Australia
Thanks Jenny, much appreciated. Great to here! Team medi
Delivery was on time and the user liked…
Delivery was on time and the user liked the product
25 de octubre de 2024
Respuesta de medi Australia
Hi Mercy, thanks for taking the time to review us, glad to hear all went well. Team medi
My order arrived within 3 days
My order arrived within 3 days. It was exactly as l ordered and luckily fitted me perfectly. Thank you.
23 de octubre de 2024
Respuesta de medi Australia
Hi Lynette, great to know our deliveries are running ahead of schedule and the garment was a perfect fit. Have a great one! Thanks from Team medi.
Smooth operation
26 de octubre de 2024
Respuesta de medi Australia
Hi Roy, Thanks so much for the review. Good to know all went so well. Have a great one!
Thank you for outstanding service and…
Thank you for outstanding service and sound advice…
I was frustrated and had almost given up on wearing a compression garment before finding the right brand, fit, and style - and what a difference it’s made to my quality of life!
19 de octubre de 2024
Respuesta de medi Australia
Hi Cyndi, thanks for such an amazing review of our compression garments. So great to hear it's made such a differece to your quality of life. That's exactly what we aim for. Our motto is 'I feel better' and we're so happy to know you do when using our products. Thanks from team medi.
The time from ordering the product
The time from ordering the product to dispatch was outrageous. If there were a problem I would have expected the company to contact me.
Ps. My apologies. It seems I didn’t notice that the items were not in stock.
17 de octubre de 2024
Respuesta de medi Australia
Update - Hi Elizebeth, thanks for your reply and understanding. We'll try to imake sure it doesn't happen again. team medi.
Hi Elizabeth, apologies for the delay on your order. We will look into having more of your items in stock so it doesn't happen again. We understand it's frustrating waiting, typically our products are sent same or next day. You can always see which products are in or out of stock when placing them in to your cart. Sometimes if ordering an out-of-stock product it can take 2-3 weeks to manufacture and arrive to our Sydney warehouse before we can ship to you.
the stockings were just what i wanted
the stockings were just what i wanted. order was filled quickly . I am happy with your service
7 de octubre de 2024
Respuesta de medi Australia
Thanks Doris! Much appreciated. Great to know you were well looked after by the team and you're happy with the stockings and service. Have a great one.
Respuesta de medi Australia
Hi Msrgaret - Thank you for the great review. Happy to know it's an easy process and everything went well. Team medi
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