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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Déjà : Colis qui sent l’arnaque quand on le reçois 4 semaines après. Les produits sont bas de gamme, ultra basic non cyglé. Aucune marque, rien aucune indication ni livret certification prouvant... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love this pillow case and I’m SO glad I bought it. It has made a huge difference to my hair and I’m not waking up with silky hair and not dry, tangled locks. It’s also made a huge differenc... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The sheets pilled SO SO BADLY within 2 uses (the second wash), despite our machine having a special gentle function and using Silvi's own washing strips. Thankfully they were refunded but now the pill... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service was very prompt and the packaging supreme. Regular emails updating postage and free postage. This company offers a superb product. Highest quality materials with a luxury feel. Si... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

Transform your skin, hair and sleep with The Skin Sidekick. Made with silver, our satin and silk pillowcases are designed bacterial-free for healthier skin. Our pillowcases can have 1000x more bacteria than your toilet seat, shown to clog pores and trigger breakouts. Like an invisible forcefield, Argie's silver stops 99.7% of the nasties before they affect your skin.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

291 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(291)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great website

Great website, quick and easy ordering and my order was delivered ahead of schedule. Great product - I couldn’t be happier.

1 de febrero de 2023
Logotipo de Argie

Respuesta de Argie

Thanks for the review Craig!

Valorada con 5 estrellas sobre 5

I had a bit of trouble with the sheets…

I had a bit of trouble with the sheets and I had contacted the silvi team regarding the issue. They were extremely helpful and understanding and offered a quick solution I was happy with. I very much appreciate the quick responses. very satisfied with the outcome.

31 de enero de 2023
Logotipo de Argie

Respuesta de Argie

Thanks Jessica!

Valorada con 5 estrellas sobre 5

Lovely luxurious products

I bought silk pillowcases and bamboo sheets.
Loving them both.. it all feels incredibly luxurious.
The silk pillowcase is heaven to sleep on.
Service and communication was excellent that would get 5 stars alone.

30 de enero de 2023
Logotipo de Argie

Respuesta de Argie

Thanks Patricia, we're happy you're loving the products :)

Valorada con 3 estrellas sobre 5

Ease up on the emails

Way too much spam. I got an email a day after placing the order until I unsubbed. I haven’t even opened the package I’m already over Silvi.

Edit: I've up the rating because of the genuinely good product. Would be 5 stars if the emails were to reduce to a reasonable amount

31 de enero de 2023
Logotipo de Argie

Respuesta de Argie

Thanks for your feedback Jack, we will let the team know :)

Valorada con 5 estrellas sobre 5

Lovely and smooth to sleep on

Lovely product, quick to arrive. nice packaging - could do without the extra shrinkwrapped plastic round box.

26 de enero de 2023
Logotipo de Argie

Respuesta de Argie

Thanks for the review Tania! We're working on a more sustainable packaging option :)

Valorada con 5 estrellas sobre 5

Absolutely amazing product

This product has been such an amazing experience for my daughter who has been struggling with her skin I would recommend it to everyone

31 de enero de 2023
Logotipo de Argie

Respuesta de Argie

Thanks Lynda!

Valorada con 1 estrellas sobre 5

ordered in November, it’s January, never received order

Ordered in November and never received the product with horrible customer service assistance. They act like it’s no big deal that they took my money and never delivered a product

22 de noviembre de 2022
Opinión espontánea
Logotipo de Argie

Respuesta de Argie

hi eric, we're so sorry that this is your experience! we have encountered some shipping issues out of our control, please let us know your order number and email so we can issue a refund.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, replied to problems quickly. Delivered very quickly without any problems. Very soft and luxurious, for me worth the money.
Only thing is that the size of the zip could be longer - it does fit a standard pillow case once it’s inside but it could be easier getting it in.

11 de enero de 2023
Opinión espontánea
Logotipo de Argie

Respuesta de Argie

thanks for your feedback sarah, glad to hear you're loving it and we're working on fixing that zipper!

Valorada con 1 estrellas sobre 5

The case does not fit a standard…

The case does not fit a standard pillow. I find the vegan bamboo pillow case scratchy on my
Face.

30 de diciembre de 2022
Logotipo de Argie

Respuesta de Argie

hi caroline! we're sorry that this is your experience, thank you for your review. we will keep this in mind for our future products :)

Valorada con 2 estrellas sobre 5

Nervously waiting with no idea of when this will arrive

Order was placed on 12th December. Order seems to be going nowhere. Haven’t had any updates. EVRI states “we’re expecting it” and has been for a while. Worried this won’t be here for Christmas

12 de diciembre de 2022
Logotipo de Argie

Respuesta de Argie

Hi Nick, thanks for your feedback! Apologies for the delay on your parcel, it does however look like it won't arrive for Christmas (we're so sorry about this!). Please send us an email at hi@mysilvi.com if you still haven't heard anything next week!

Valorada con 1 estrellas sobre 5

I placed an order on November 20 and as…

I placed an order on November 20 and as of December 8 they still were on the way to USPS. It never made it to USPS even as of today, almost 30 whole days later. The product itself might be great, their customer service was nice enough to immediately refund me when I told them about it, but their business model of using third party logistics team (OSM Worldwide) is such a bad idea. When they stop relying on that 3PL, they might actually go somewhere. You can barely find tweets related to the product, which doesn't bode well, nor many youtube reviews either. Sorry Max Hertan, you might be obsessed with efficiency, but you phoned this one in.

20 de diciembre de 2022
Opinión espontánea
Logotipo de Argie

Respuesta de Argie

Hi there, thanks for sharing your review. We're really sorry that this happened and unfortunately, it is beyond our control. We're looking into a better solution in the future!

Valorada con 2 estrellas sobre 5

I thought pillow covers would come with…

I thought pillow covers would come with the sheets and duvet cover for that price. Over priced for everything to come. individually

12 de diciembre de 2022
Logotipo de Argie

Respuesta de Argie

Hi Thomas, thanks for your review! We believe our products are of high quality, treated with Silver Ions and are made from 100% silk, we also do offer bundles that come with the sheet sets, duvet covers and pillowcases!

Valorada con 3 estrellas sobre 5

Not as shiny/smooth as I anticipated

Not as shiny/smooth as I anticipated. Otherwise fine but I suspect the girls I bought them for will be unimpressed.

19 de diciembre de 2022
Logotipo de Argie

Respuesta de Argie

Hi Joule, thanks for your review! Our bamboo range is definitely a touch less silkier than our silk products, but they both are anti-bacterial and hold the same properties for skin and hair :)

Valorada con 5 estrellas sobre 5

Great website, even better pillowcases!

The website and everything about it was easy and simple to use. I had debated getting these pillow cases for a few years now and finally bit the bullet due to the Black Friday deals.

26 de noviembre de 2022
Logotipo de Argie

Respuesta de Argie

Hi Kaitlyn, thanks for the review! We hope you love them :)

Valorada con 1 estrellas sobre 5

Great idea but lots of pilling

I love the idea of the products but unfortunatlely the bamboo sheets and pillowcases we purchased started pilling after the first wash.

30 de noviembre de 2022
Logotipo de Argie

Respuesta de Argie

Hi Phoebe, we're sorry that this is your experience. If you haven't already, please email us at hi@mysilvi.com with your order number and we can offer a replacement!

Valorada con 3 estrellas sobre 5

The Pillow Case lost it's silkiness…

The Pillow Case lost it's silkiness after the first wash (yes I followed the washing instructions). It's still nice to sleep on, but expensive for what it is. Some of the threading has come off from inside the case.

30 de noviembre de 2022
Logotipo de Argie

Respuesta de Argie

Hi Cat, thanks for your review! We're sorry to hear this, if you haven't already feel free to email us at hi@mysilvi.com with your order number and we can offer a replacement or refund under our 100 night guarantee :)

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