Mega Car Supermarket  Opiniones 

99
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recommend this car dealership. The whole sales process was quick and smooth, with no unnecessary problems. Everything was clearly explained to us. The car is in good condition and my daughter is ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very professional and did not do the usual pushy sales man tactics which was a welcomed change. They have been very polite and helpful up to this point and I will be collecting the car tomorrow as th... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I purchased a GLC 300 in July 2025. I waited for my logbook to come through. I chased the company twice being told it would of been done. In the end i had to organise a new log book myself. In the dea... Ver más

Valorada con 5 estrellas sobre 5

Great experience from beginning to the end. Excellent customer service, respectful, very friendly, helpful and professional team , no pushing into purchasing .All process very fast and stress free... Ver más

La empresa ha respondido


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3,9

Muy bueno

TrustScore: 4 sobre 5

99 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 52% de las opiniones negativas

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3,9

Todas las opiniones

(99)

94 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very nice people.Happy to find them.i…

Very nice people.Happy to find them.i was driving almost 200 miles to buy my car from them.

31 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Diana! We’re glad you made the journey to purchase your vehicle and had a positive experience.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Amazing shop amazing guys 10/10

Amazing shop amazing guys 10/10

31 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Andrea! We’re thrilled you enjoyed your experience and appreciate your kind words.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Very welcoming and friendly

Very helpful, easy to understand and follow the steps of getting a car and all staff were friendly

31 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Ben! We’re glad you found our team helpful and welcoming throughout your purchase.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Very helpful and informative

Very helpful and informative

31 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Mr Clarke! We are pleased you found our team helpful and informative during your visit.

Many Thanks,
Customer Service Team

Valorada con 1 estrellas sobre 5

Do not purchase from this dealer at all costs

Could not have a worse experience. Absolute crooks sold us a vehicle in September that broke down in 3 days took a month to fix it and then it broke again in 2 days. Said they would unwind the agreement then when we returned the vehicle on November 27th they were unresponsive such that we had to get Close Brothers involved. The mechanic advised us the vehicle was repaired then 6 weeks later Mega Car Supermarket said that there was no fault. Finally after 8 weeks of fighting with finance company and proof of fault after lying to Close Brothers only then did they unwind. Please avoid at all costs they delete 1 star reviews as we keep seeing the reviews change.

23 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Caitlin! We are concerned to hear about your experience. All our vehicles are carefully checked and meet legal requirements. Our warranty and support team are available to assist with any issues, and we encourage you to contact us directly so we can review your concerns and work toward a resolution.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Very good communication and experience

Was a very easy process and the sales team communicated very quickly with me, I mentioned a few minor paint issues with the car and they already mentioned they were getting it fixed straight away for me to take away, very warm welcome when I arrived to collect the car and offered me a hot drink whilst waiting to be seen. Whilst waiting thy kept me updated on what’s happening with the car, they said the alloy was getting refurbished as as they noticed it had a small scuff and that it’s also getting cleaned in and out before I see it. Overall very good experience and would recommend!

24 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was welcomed straight away was very…

Was welcomed straight away was very helpful people. Showed me the car that I had looked at online. Give me a fair price for my PX and within a couple of hours I was driving my new car away

17 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Roy! We are glad you were made to feel welcome and that your purchase process was quick and easy.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Great service

Great service - friendly, patient, knowledgeable, and helpful staff; quick turnaround times, and there’s no hidden surprises with your car - everything is as advertised.

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Paul! We are pleased you found our staff friendly, knowledgeable, and helpful throughout the process.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Car is excellent

Car is excellent, very happy customer! The staff were friendly and knowledgeable. The slight issues I picked up when viewing the car were resolved before I returned a week later to pick the car up!

20 de diciembre de 2025
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Nick! We are glad you are happy with your car and that the minor issues were resolved before collection.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

I recommend this car dealership

I recommend this car dealership. The whole sales process was quick and smooth, with no unnecessary problems. Everything was clearly explained to us. The car is in good condition and my daughter is very happy with her present.
The only small issues were missing floor mats and the front and rear windscreen wipers needed replacing. Apart from that, everything was straightforward and hassle-free.

8 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Agnieszka! We are pleased the purchase process was smooth and that your daughter is happy with her new car.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Communication was great

Communication was great, always responded to queries. Easy to deal with. A quick purchase but the recent service docs were a bit sketchy.

3 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Toni! We are glad our team could respond quickly and make your purchase process easy.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience, speedy transaction, great communication, Zack was great with dealing with the purchase..look forward to car arriving now ..thanks

7 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Gavin! We are pleased your experience was smooth and that Zack could assist throughout your purchase.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Good reasonable folk

Good reasonable folk

6 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Jamie! We are glad you found our team approachable and helpful.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Easy to deal with and transferd…

Easy to deal with and transferd everything over with no problems

7 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Mr and Mrs Oddy! We are pleased the process was straightforward and that the transfer went smoothly.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Amazing team

I had a lovely experience. The staff were very friendly and helpful.

6 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Rosa! We are delighted you had a positive experience and found our team friendly and helpful.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Cars are great highly recommended

Cars are great highly recommended

6 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks! We are pleased you are happy with your car and appreciate your recommendation.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

The customer staff were brilliant and…

The customer staff were brilliant and so attentive.

2 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Martin! We are pleased you are happy with your car and appreciate your recommendation.

Many Thanks,
Customer Service Team

Valorada con 5 estrellas sobre 5

Great garage

Great garage. Boss is really helpful and sales people. I recommend

2 de enero de 2026
Opinión espontánea
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Respuesta de Mega Car Supermarket

Thanks Chloe! We are delighted you had a positive experience and found our team helpful.

Many Thanks,
Customer Service Team

Valorada con 1 estrellas sobre 5

Poor communication, dishonest

Extremely poor communication from the start. We reserved the car the day before, turned up and they didn’t even have the car bought up from their warehouse. Once they bought it up after a very long wait, it was clear the car had been neglected for a very long time - they rushed to clean it, but there were other major issues like the battery being dead, brakes needing a service, back window had previously been smashed and had shattered glass shaking around in the back door, and the front grills were broken. We stupidly went ahead despite the red flags, as they promised they’d solve all the issues that day - they had us wait around for the car, only to be told after about half an hour that we should come back tomorrow. We came back the next day, and waited for about an hour, only to be told it’s STILL not ready. It turned out that the car wouldn’t be ready for at least another two weeks!! The communication throughout all of this was awful, we were constantly lied to about progress, and it was impossible to actually get a hold of anyone, apart from “Hollie” on WhatsApp, who only helped when pestered, and still wouldn’t give definite, clear answers to our questions.

We ended up getting a refund for the car - the refund took about 5 days, with barely any communication about it at all. I feel we only got the refund because of how much we pestered them.

Communication and HONESTY would have solved all of this. Extremely disappointed in this entire experience.

3 de enero de 2026
Opinión espontánea

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