melodynecklace 

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was having problems for 3 days trying to place my order. However, the last rep I spoke to was a Godsend! She was very knowledgeable and patient and eventually was able to help me complete my order.... Ver más

Valorada con 1 estrellas sobre 5

AWFUL COMPANY FALSE ADVERTISING CONNING POEPLE OUT OF OUT THEIR MONEY!! CON ARTISTS!! don’t go any where near this company, emailed them over 8 times as wrong item was sent nothing like the one I or... Ver más

Valorada con 1 estrellas sobre 5

Experiencia horrivel, nao comprem nada neste site, demora meio ano a chegar, e o artigo que encomendei veio danificado(partido) e o vendedor nao quer fazer o refund, abri processo no paypal para me... Ver más

Valorada con 1 estrellas sobre 5

My daughter purchased a necklace on their website. She also mistakenly purchased 2 gift boxes (key punch error) The necklace did not look like the one on the website. The finish was off and looked i... Ver más

Información sobre la empresa

  1. Fabricante de joyas

Escrito por la empresa

MelodyNecklace is a handmade jewelry gift store. They are dedicated to handcrafting personalized Necklace,Bracelet,Ring,Keychain and so on.They are committed to making exquisite jewelry according to your needs.


Información de contacto

Todas las opiniones

(85)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I haven't received my item yet so I…

I haven't received my item yet so I can't speak on that. I can speak on their timeline with delivery, which is horrible. They state a delivery time frame, but don't come anywhere close to that time frame.

Customer service is horrible and they don't want to take any responsibility for anything. I would avoid this place and the headache that it they cause. There are better places out there, that stand behind what they say and will do what it take to make things right.

2 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was having problems for 3 days trying…

I was having problems for 3 days trying to place my order. However, the last rep I spoke to was a Godsend! She was very knowledgeable and patient and eventually was able to help me complete my order. Please have your company compensate her with a raise or bonus for her exceptional work ethics, especially during these times of worker shortages. In the long term, your financial benefit to your workers will give them the reason to work hard and stay loyal to melody necklaces.

28 de abril de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Hallo ik moet nog bestellen AP horloges…

Hallo ik moet nog bestellen AP horloges in deze webshop.
Ik ben alleen huiverig of ik ze wel ga aankrijgen als ik ze bestel.
De reviews over deze webshop zijn veel slechte bij.
En voor andere kun je ook anders betalen als met creditcard of PayPal./via PayPal heb je toch 100%aankoopgarantie.

16 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my ring

I found about this page from Facebook after going through its page I love a ring and I requested them to add two names on this ring I ordered in February and just today I got it delivered and I love it the two names I told them was of my twins boys

5 de abril de 2022
Opinión espontánea
Logotipo de melodynecklace

Respuesta de melodynecklace

Thank you so much

Valorada con 1 estrellas sobre 5

Will Not Stand Behind Their Product

I ordered a bracelet for my granddaughter with an inscription in it. My granddaughter cherished it until it snapped in half one day after she had worn it very few times. She had it only a few months. She was heartbroken because she thought this would somehow hurt grammas feelings. I contacted Melodynecklace, sent them a picture of the bracelet and asked them for a refund. They would not issue refund. They would not stand behind their defective product. I should have read reviews before I purchased. I have seen them now and understand this company is a horrible place to order from. I have since ordered this product from another place that is likely a higher quality and this new place stands behind their products with guarantees if anything should happen. If I could give them a 0 rating, I would.

23 de marzo de 2022
Opinión espontánea
Logotipo de melodynecklace

Respuesta de melodynecklace

Hello,we will send you a new package.Jewelry may be exposed to chemicals if not properly cared for during wearing, resulting in fading, we will send you a new package, we are sorry for the inconvenience

Valorada con 5 estrellas sobre 5

Thank you for your help

Thank you for your help, I could not see when my package was, it was frozen or something. Not until you sent it to me. If I would of waited a day or two more it would of been here and I would not of had to bother you. I love it and cannot wait to give it to my girls

14 de marzo de 2022
Opinión espontánea
Logotipo de melodynecklace

Respuesta de melodynecklace

hello,please contact service@melodynecklace.com

Valorada con 5 estrellas sobre 5

Love, love, love!

I was super excited to receive my necklace from Melodynecklace Store in time for Mother’s Day, Beautiful and Quality is great. Looks just like the picture and customer service was top notch.. I had accidentally ordered two and they reached out immediately and resolved issue and the shiping is very fast. Very Recommend.

9 de marzo de 2022
Opinión espontánea
Logotipo de melodynecklace

Respuesta de melodynecklace

Hi,Leon.Thank you so much for your purchase and feedback.We are doing our best to make every guest satisfied. We are very glad that you are a happy customer.We offer 30% OFF for you next purchase discount code:30melody.Thank you again

Valorada con 1 estrellas sobre 5

Chinese company

Chinese company! Horrible customer service. Live chat has no response. Their Facebook page says there is a time difference for live chat. That isn't live chat. Didn't solve my issue and blocked me from message's. I was charged $46.00 and was blocked. Trash company

12 de febrero de 2022
Opinión espontánea
Logotipo de melodynecklace

Respuesta de melodynecklace

hello,Anca,We are truly sorry for the inconvenience.please contach service@melodynecklace.com.We will help you out

Valorada con 1 estrellas sobre 5

I’m only giving one star cause it won’t…

I’m only giving one star cause it won’t accept review without something

First of all I hate buying from China, it’s not right, I double check to make sure it’s an American product, but Dam-it, as soon as I click place order, I receive a text with Chinese writing showing they accepted my money

Website says it’s sent out in 2 days, WRONG!!!!
I place my order on Jan 21st, now it’s February 11th, and they say they just sent it out on the 7th.
WHERE IS MY NECKLACE!!!
It better not be a piece of crap when I get it!!!!!!!

11 de febrero de 2022
Opinión espontánea
Logotipo de melodynecklace

Respuesta de melodynecklace

hello,Keri,We are truly sorry for the inconvenience.we were on New Year Holiday from Jan.24th to Feb 8th. Now we are back in the office. All orders will be shipped out in turn

Valorada con 1 estrellas sobre 5

Can I give it zero stars?

Can I give it zero stars? This is the worst company, worst quality product and worst customer service I have ever encountered online, My order arrived, literally on a slow boat from a China. Promised before Christmas, it was late, but in COViD times I can accept that. It was poorly packaged, inferior quality. Really sad, sad merchandise. When I reached out to customer service, it took multiple emails. Then I was told that return postage is so expensive, maybe I would consider keeping the merchandise and accepting a discount on my next order. Fat chance. We learn from out mistakes and possibly can guide others to avoid the same. My loss, but maybe you can save yourself and shop elsewhere.

1 de enero de 2022
Opinión espontánea
Logotipo de melodynecklace

Respuesta de melodynecklace

hello,Susan,We are truly sorry for the inconvenience.please contach service@melodynecklace.com.We will help you out

Valorada con 1 estrellas sobre 5

I ordered a keychain/pendant for my…

I ordered a keychain/pendant for my Grandson on 12/12 and still haven't received it as of today 12/30 although the shipping indicates 6-9 day delivery. If I had known prior the company was in China, I would not have ordered it. DON'T BUY FROM THIS COMPANY!!!

31 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good experience; excellent quality

I ordered 3 personalized bracelets for my Granddaughters on November 19, 2021 for Christmas presents. After I placed the order and paid for it I saw all the negative reviews and got very nervous. VERY! I was pleasantly surprised when I received my order on December 2nd. The bracelets are BEAUTIFUL; heavy weight, great materials; beautiful detailing… just gorgeous. Funny that people tend to seek out ways to do negative reviews but not as much effort for positive feedback which is why I’m writing this; put a mind at ease.
I noticed I made an error on one of the names (Ans instead of Ana). I had to reorder it and have a new one made. They gave me a nice discount on price plus free shipping from China. All around, I love the bracelets and the people were pretty great too. I will definitely order from them again

2 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do Not Purchase Quilling Kits from this Company

Don't not buy Quilling kits from this company. First of all, they are located in China and therefore there is no way to communicate with them. Secondly, their quilling kits do not include the right size of quilling paper strips. The strips are not wide enough (i.e. not tall enough after you place the strips on to the EVA foam board) and therefore the strips do not create a shadow on the board, which is how you create the illusion of colors onto the EVA foam board. Terrible company to deal with, which has been my experience with most companies in China. There are some good companies located in China, but this is not one of them.

25 de septiembre de 2021
Opinión espontánea

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