Melt Laundry Opiniones 

Respuesta de Melt Laundry

Actualizada el 26 abr 2022

Hi Jo, thank you for your super review it's really nice to get such feedback. I believe the original issue you called for we are now well on the way to a fix for any future occurrence so you have also helped us improve our system! Thanks.

As you said human to human works great and will always be central part of the melt experience. After all we are being entrusted to look after all of your washable clothes in your house so you need to know we are real!
Lovely that you like the strips please watch out for other products coming this year we are developing them right now. Thanks again The Melt Team.

Respuesta de Melt Laundry

Actualizada el 21 abr 2022

Hi Jenny, it's a real pleasure having you as a subscriber and in dealing with you earlier about your next pack. Thank you for your lovely review and we echo everything that you say.

It's great to hear that our vision of better laundry is a reality for yourself and we will have new products coming out soon that will hopefully extend this to other care areas.

We are always here to help and respond as quick as we can, we are quite a young company but we are growing really fast thanks to people like you. Thanks The Melt Team

Respuesta de Melt Laundry

21 abr 2022

Hi Marie, many thanks for subscribing and for taking the time to leave us a lovely review.

Many thanks for the scent feedback, it is noted and we have other products coming with more stronger fragrances. We tried to start with a subtle fragrance to appeal to more people and some find it too strong so we do our best.

I can give you a couple of tips which may be better than us adding more fragrance: a few drops of essential oils into a glass of water and pour that into your dispenser. That way you can naturally fragrance for washing with anything you wish lavender orange et cetera.

There are fragrance beads out there but beware they are heavily and artificially fragranced but you could add those to the wash also.

One important tip is to ensure the filter is clean/unblocked of the pump and do a service wash every month as that will enhance any fragrance in melt quite a lot.

Also ensure towels and bedding are washed at 60 Celsius, ideally with a little white vinegar as that will ensure a fresher finish before and after tumbling.

Anyway thanks for your feedback and please stay in touch for new products, The Melt team

Respuesta de Melt Laundry

19 abr 2022

Hi Catherine, it's fantastic to hear from you and thanks for subscribing and thanks for your glowing review. It's especially nice to hear the detail of what works for you.

A new top to help you use even less Melt Strips is to place at least half the dose inside the centre of the clothes in the drawer with the rest on top.

Yes you'll save up to 5 kg of single use plastic per year so well done!

Please stay in touch and do watch out for our new products.
Thanks, The Melt Team

Respuesta de Melt Laundry

18 abr 2022

Many thanks for your super review and it's great the strips got to be used on your lovely break! They are about to be supplied to several cruise lines so will be all across the world soon so that reassures us thank you.

It's great you are a subscriber and thanks for your kind words we are always here to help or amend your subscription and please watch for the new products coming soon! The Melt Team.

Respuesta de Melt Laundry

18 abr 2022

Hi Jaki, thank you so much for subscribing to us and also for your wonderful and detailed review which echoes what we are trying to achieve so thanks very much.

It's also possible to save some detergent by placing some or all the strips into the centre of the load (in the clothes) as they dissolve well and that spreads the detergent more evenly it may save you half a strip per wash. It's a new method we found in the last couple of months.

Yes as for stains a good hack is a trigger spray, a strip of melt and water preferably warm or make a paste with half a strip and some water and treat stain for 30 minutes before washing.

We have a fully natural stain-removing soap made to an old Roman recipe which works incredibly well and should be out in the next few months.

Thanks again, The Melt Team

Respuesta de Melt Laundry

15 abr 2022

Hi Penny, thanks very much for your review. It's so important that as well as the products working the delivery has to be perfectly timed for you. You can also pause, skip or amend dates if you need more or less, just let us know and we can set you up if needed with a portal access. Many thanks again, The Melt Team

Respuesta de Melt Laundry

Actualizada el 13 abr 2022

Hi Robert, many thanks for subscribing and for taking your time to leave such a nice review. It is greatly appreciated.

We've had similar feedback about the feel of softness post wash, especially in natural fibres. Many people have dispensed with fabric softeners as a result.

We now believe it is down to the softness of the water in an area and the that Melt allows soft water especially to work its magic and strip out old detergent residue. Previously if you have used liquid or pods you may have used too much for soft water (pods give no choice!) and residue can clog/harden fibres to the touch. Albeit at a micro level.

Yes great idea about the Airport Shops & Boots it is on our list! We are in discussion since last year with several Airlines (online boutique) and Melt is been rolled out across several cruise lines from this month so like you we think we can own that sector with our dry travel wash product.

Many thanks again Robert and please stay in touch we have lots of exciting things coming and new products!

The Melt Team

Respuesta de Melt Laundry

Actualizada el 10 abr 2022

Hi Rhonwen, many thanks for taking the time to review and it's great to hear your feedback I also hope the information I'm about to give you it will help reduce the amount of Melt strips used and therefore your cost.

Obviously I use Melt in my laundry and the largest load I do is a 9 kg load of my sons rugby team kit all 15 of them and usually very muddy! We live in a very hard water area (more detergent needed) and I never use more than 1.5 strips.
The results are brilliant every time. Using more does not improve the performance for us. Also don't forget Melt has a subtle fragrance.

Here's what I suggest you do to reduce the three sheets to 1.5 or 2 max:

1) Ensure your machine has had an empty hot service wash (white vinegar and bicarb of soda only) and the pump filter cleaned. Repeat this before every box of Melt.

2) Put at least one strip into the very centre of the clothes and the rest tear them and put them on the top of the sides of the drum. This will reduce the amount that you use and improve the performance as the detergent gets to work all the way through the wash much faster.

That's it... so try 1.5 then 2 strips from now on with that big load and you should be fine as I looked up your postcode and do you have soft water so you may even be able to reduce that a bit further. Don't forget you can tear the strips.

Many people forget that laundry pods also specify two or even three pods for large loads.

Either way let us know how you get on and if you manage to use two I think that's pretty good value for a 10 kg load with so many garments in there but let us know and if you think that's worth five stars that'll be great.

Thanks a lot, The Melt Team

Respuesta de Melt Laundry

10 abr 2022

Hi Claire, many thanks for taking your valuable time to leave such a comprehensive review and we note everything that you say!

We agree with what you say and that's why I melt is so popular I think, that we designed it first and foremost as a product that really cleans clothes well and that also is eco not just eco.

Part of the reason is that our strips contain a special kind of bio-enzyme which breaks down stains whilst also disappearing at the end of the wash so won't affect any allergies. So far as we know there are no other strips with these enzymes as they are pretty expensive to include in a formulation.

We have other products coming out soon one is a specialist product with a luxurious aroma for delegates like Kashmir but yes you can also use the strips if you want just a subtle fresh fragrance.

Again please stay in touch we are really just getting started so thanks for your business. The Melt Team

Respuesta de Melt Laundry

9 abr 2022

Hi Tania, thanks for your wonderful review. Hopefully you don't enjoy the supermarket too much as we would wish to spoil your enjoyment of it!


But yes we definitely promote the idea of not carrying huge boxes or bottles of laundry detergent from the stores that's great to hear that. Please stay in touch as we have new products on the Development right now.

Thanks Melt Team

Respuesta de Melt Laundry

7 abr 2022

Hi Elizabeth, thank you so much for taking the time to review and we take care of you very seriously as you are one of our VIP customers for sure.

It's wonderful that you trust Melt strips enough to care for all your garments including the expensive delicate ones like cashmere.

Please keep in touch and as the business grows you will for always be one of our most important customers and we will never forget that.

Thanks The Melt Team

Respuesta de Melt Laundry

6 abr 2022

Thanks Carola, that's very good of you to review and for being a subscriber as you're really then the engine from which the Melt revolution can grow.

Its a great point and one we hold dear to. Now we are up and running, we are working on a Melt Naked : version of melt with no laminate and zero fragrance a really stripped back version.

We won't lie we will then only be saving 1 g of plastic compared to original Melt yes times by a few million it's another improvement versus Ecover or a big brand bottle/pod box

The zero fragrance strips are cleaning very well in tests much better than we expected actually so its looking good.

Thanks from The Melt Team.

Respuesta de Melt Laundry

5 abr 2022

Hi Gary, many thanks and it's great to hear from you and please do stay in touch.

Anything that looks different does have a degree of caution and like you many of the 5 star reviews explain how the caution gave way to something very different.

If there was something not quite right at the beginning with melt please do let us know

Thanks The Melt Team

Respuesta de Melt Laundry

5 abr 2022

Hi Lauren, it's so nice that you took your time to review as a recent subscriber and in such a glowing way.
It sounds like the melt strips tick a lot of boxes for you and hopefully your holiday goes well and yes melt is great also for hand washing.

You can create your own management portal just check the notification email or drop us a line below.

Any queries on anything just drop us a mail info@meltlaundry.com, Thanks The Melt Team.

Respuesta de Melt Laundry

5 abr 2022

Hi Petra thank you very much for subscribing to melts and your wonderful review which is great to read.

We are always here to help & we suggest just keeping your machine as clean (including pump filter) as possible with a monthly service wash and you should never have an issue with Melt. Thanks Melt Team

Respuesta de Melt Laundry

1 abr 2022

Hi Karen, thanks so much for your fantastic review and an insight into how your household uses melt strips.

It's great that the versatility of the product comes out especially the strength of the stain removing. If you didn't know, try putting melt right into the centre of the clothes in the centre of the wash that seems to work even better than putting the strips on the top which was the original usage instruction. Please stay in touch and watch out for our new products coming out soon. Melt Team

Respuesta de Melt Laundry

30 mar 2022

Hi Jo, many thanks for an amazing review it is so rewarding to read something so expressive. It sounds you have a similar mentality to us that it's not just about the detergent it's about the care that it allows you to give to your clothes and your family.

Many thanks please stay in touch there are whispers of new products coming out imminently. Melt Team

Respuesta de Melt Laundry

22 mar 2022

Hey Julie. So nice of you to take time to review us, it really means everything to us that Melt is making your life easier and laundry better. Laundry is the most polluting thing we do as human beings when you combine 7 billion peoples clothes washed every single day so you are definitely a trailblazer... congratulations and many thanks again, The Melt Team ps: new products coming soon!

Respuesta de Melt Laundry

22 mar 2022

Hi Sara, thank you very much for being a subscriber to melt and also for your wonderful review. It's a pleasure to serve you.
It's great to hear as we do try desperately hard to ensure our subscribers like yourself have the easiest possible switch to melt. You'll be saving over 3 kg of plastic every year that you use Melt.