Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Was really annoyed to be woken up by MePACS at 6.00am this morning, reminding me to press my daily call button. My reminder has always been set for 9.30am. According to MePACS'customer care there w... Ver más

Valorada con 1 estrellas sobre 5

I would rate your service as zero, from the time the purchase request was made months ago from Care Connect on my mothers behalf we still do not have the pendent or the set up. I understand lock-... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm thankful for the MEPACS service as it gives me more confidence when I'm out and about with my Mobile Mepacs, as well as at home in my garden, etc, and especially at night. I've always found the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy installation. Helpful staff. Reliable products include key safe and mobile alert button with GPS and sudden fall detector. Reassuring to have daily check in rather than just monthly. Home pendant... Ver más

Información sobre la empresa

  1. Servicios de asistencia médica a domicilio
  2. Farmacia

Escrito por la empresa

The MePACS personal alarm is a 24/7 service responded to by trained professionals, based in Australia. In an emergency, a simple button press will activate the alarm, and our response monitors will talk to you through the alarm to assess the situation and arrange for help. Night or day, we provide a vital service and peace of mind to our clients and their families.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

568 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Easy installation

Easy installation. Helpful staff. Reliable products include key safe and mobile alert button with GPS and sudden fall detector. Reassuring to have daily check in rather than just monthly. Home pendant is waterproof so I can wear in shower.

12 de agosto de 2021
Valorada con 5 estrellas sobre 5

All good so far.

Happy with the setup and testing procedure. Have not had a need to press the 'help' button yet so can't comment on that part of the service.

12 de agosto de 2021
Valorada con 4 estrellas sobre 5

Our daughter organised for my husband…

Our daughter organised for my husband and myself to get our MePacs.
We found the Company were very helpful and supportive in installing
the discs. We were having trouble with the antenna, so the
maintenance man came out on Sunday to fix it. We were very appreciated
of the service.

11 de agosto de 2021
Valorada con 1 estrellas sobre 5

I would rate your service as zero

I would rate your service as zero, from the time the purchase request was made months ago from Care Connect on my mothers behalf we still do not have the pendent or the set up.

I understand lock-down prevents this but it is deemed an essential service to her as her safety comes first.

We do not have this service set up yet

8 de agosto de 2021
Logotipo de MePACS

Respuesta de MePACS

Hi Dragica,

Thank you for your comment and we’re sorry to hear about your experience. We’ve investigated this and the delay has been due to COVID restrictions with our installers not allowed into client’s homes. One of our team will be in contact with you shortly to discuss other installation options.

Regards,

Alayna from MePACS

Valorada con 3 estrellas sobre 5

I found the staff I spoke to helpful…

I found the staff I spoke to helpful but was disappointed to find that I cannot obtain a mobile alarm for sometime. This was not explained when I signed up and as I walk regularly I feel a little dismayed. I have also requested help with transferring the home alarm to the wrist fitment but have not received any advice,

8 de agosto de 2021
Valorada con 4 estrellas sobre 5

Initial Impressions.

Service has started only recently and initial communications and support has been satisfactory. With more experiences and interaction the rating may become higher!

8 de agosto de 2021
Valorada con 5 estrellas sobre 5

Always professional

Accidentally "pocket-dialled" my Mepacs monitor. Their response was swift, professional and cheerful--like every interaction I have had with them.

7 de agosto de 2021

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más