Was really annoyed to be woken up by MePACS at 6.00am this morning, reminding me to press my daily call button. My reminder has always been set for 9.30am. According to MePACS'customer care there w... Ver más
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Consulta las opiniones de los clientes
I would rate your service as zero, from the time the purchase request was made months ago from Care Connect on my mothers behalf we still do not have the pendent or the set up. I understand lock-... Ver más
La empresa ha respondido
I'm thankful for the MEPACS service as it gives me more confidence when I'm out and about with my Mobile Mepacs, as well as at home in my garden, etc, and especially at night. I've always found the... Ver más
La empresa ha respondido
Easy installation. Helpful staff. Reliable products include key safe and mobile alert button with GPS and sudden fall detector. Reassuring to have daily check in rather than just monthly. Home pendant... Ver más
Información sobre la empresa
Escrito por la empresa
The MePACS personal alarm is a 24/7 service responded to by trained professionals, based in Australia. In an emergency, a simple button press will activate the alarm, and our response monitors will talk to you through the alarm to assess the situation and arrange for help. Night or day, we provide a vital service and peace of mind to our clients and their families.
Información de contacto
PO Box 52, 3199, Frankston, Australia
- 1800 451 300
- mepacssale@mepacs.com.au
- mepacs.com.au
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SECURITY
SECURITY - how super to have MePACS on your side. Inside or outside, I feel so secure knowing that in times of health related stress, simply with the press of my MePACS button, assistance is rapidly forthcoming. Truly a great relief, especially if you live alone. A super team, ready to assist anytime day or night.
A service for which I am truly grateful. Thank you to all the MePAC team. 👍😀
I have given an excellent rating…
I have given an excellent rating because the service I have received from MePACS since joining with them has been extremely efficient. The staff I have spoken to have been pleasant and very helpful. I live on my own and feel safe at home with the pendant. Moreover, I feel both safe and secure with the mobile unit.
I have made no calls
I have made no calls, however you have answered promptly when I call for tests monthly. Excellent.
No problems .
No problems .
I have not needed help.
I have only needed to check in monthly. Always pleasantly received.
My sight very poor this am so I can hardly see what I am typing or reading..
Edith Joy

Respuesta de MePACS
Friendly and helpful responses.
I haven't had to use MePacs for an emergency as yet but I find the staff friendly and helpful when carrying out the tests.

Respuesta de MePACS
Swift Response
Whilst sleeping the button was some how activated and all the named connections responded I realised then how precious the program was. Thank you so much.

Respuesta de MePACS

Respuesta de MePACS
Very helpful the only time we needed it
Very helpful the only time we needed it
Good to know there is help at hand when you live alone

Respuesta de MePACS
Wonderful Support
Wonderful efficient contact and support for many years. Being with MePacs gives me and my wife confidence that support is at hand 24/7.

Respuesta de MePACS

Respuesta de MePACS
My husband & I only called on MPACS…
My husband & I only called on MPACS twice in last 5 years. We were happy with the quick response as on both occasions it was night time.
The monthly checks of our button alarms is a good idea however sometimes the response is slower than we would like. The response staff are always helpful & cheerful.

Respuesta de MePACS
Mepac may just save your life.
Had cause to use my alarm twice during month of February. Each time response was very quick. My emergency contacts were notified with such speed so were able to help me with my crisis on both occasions. I can highly recommend to anyone, who are thinking of getting a personal alarm, to get one asap. They (Mepac) may just save your life.

Respuesta de MePACS
It works each time I press the button…
It works each time I press the button so what more do I want????

Respuesta de MePACS
Timely response to press button request in emergency
I had occasion to contact MEPACS by my press button early in COVID year with a suspected chest infection. The contact person was swift in getting an ambulance, contacting my next of kin and my residents' coordinator at our village.
On my return from an overnight stay in hospital, I received a phone call from them to make sure I was well and satisfied with the response.
This is not the first time I have had an emergency. Each time there has been brilliant coordination by MECPACS.

Respuesta de MePACS
IT TAKES TOO LONG FOR A RESPONSE
I JUST THINK IT TAKES TOO LONG TO ANSWER THE HELP BUTTON, I CAN BE WAITING FOR A RESPONSE FOR MORE THAN 30 SECONDS OR MORE. I WILL NOW MAKE A MORE ACCUTATE ASSESSMENT, THATS MY ONLY CONCERN RESPONSE TIMEW IS VERY POOR.

Respuesta de MePACS

Respuesta de MePACS
Always prompt reply to activating…
Always prompt reply to activating pendant, either for checking but mostly when I set the alarm accidentally. Polite reply appreciated.

Respuesta de MePACS
I am really grateful to have the Mepacs…
I am really grateful to have the Mepacs alarm system.If I forget to press the button of a morning, they always send me a message to do so...sometimes they even phone me to find out whether I am ok.I also wear their wristband and try to remembe r to check is once a month.Cecily Ski. (excuse typos)

Respuesta de MePACS

Respuesta de MePACS
La experiencia Trustpilot
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