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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Mercato' Extra Madonna dell'olmo Cuneo...non risponde neanche all'email.Comprato formaggio a fette selex scadenza 01/08/26...dopo una settimana con la confezione ancora chiusa è ammuffito.Lo riporto... Ver más

Valorada con 2 estrellas sobre 5

Mercato uses Eastern time in Chicago, which uses Central time. Ask for delivery 3-4 pm, and someone arrives 2-3 pm. Computers usually know real local time! Can you not fix that? Further, I have... Ver más

Valorada con 1 estrellas sobre 5

Reparti confusionari, con scaffali (davanti banco gastronomia) che intralciano il passaggio delle persone. La cosa peggiore, sono le code alla cassa, 2 casse aperte, vicedirettore mai presente per sma... Ver más

Valorada con 1 estrellas sobre 5

Nothing works.Markets that use Mercato lose out because the "place order" button does not work and one has to redo the order over and over until giving up.I tried 4 times with 2 browsers. Ridiculous... Ver más

Información sobre la empresa

  1. Servicio de entrega de comestibles

Escrito por la empresa

Now delivering locally in Manhattan, Brooklyn, and Queens. We also ship nationally in the U.S!


Información de contacto

  • Madison Avenue 79, 10016, New York, Reino Unido

  • mercato.com

1,4

Muy malo

TrustScore: 1.5 sobre 5

222 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(222)

8 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Service that helps lower my stress levels

I had a frustrating experience with another order service and found Mercato was providing an alternative pick up service at our small local supermarket. I was relieved when the sign up process, the order process, and the pick up process all were easy, user friendly, and have been, knock on wood, problem free. I think it's been a combination of both the ease of the online program and the excellent customer service provided by the market in conjunction. (Ray's Market in Veneta, OR) I'd offer criticisms but I'm happy to say I can't think of any. There were some expected bumps - out of stock on some items on my order or such, but a friendly phone call has always resolved the issues with alternative suggestions and selections.

20 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is the worst site ever.

This is the worst site ever. I tried to delete my credit card off this site for security reasons and instead of letting me they blocked me so i cant get my information of this site.
I reached out to them 3 times and still not fixed.

20 de noviembre de 2020
Opinión espontánea
Logotipo de Mercato

Respuesta de Mercato

Hi Denise,
I'm so sorry to hear about the issues you've encountered! I am happy to help remedy this for you if you reach out to help@mercato.com. I look forward to helping solve this problem for you.

-Saida S.

Valorada con 5 estrellas sobre 5

love this service

I love this service - the variety of vendors is top notch. Through Mercato I’ve learned of local vendors in my surrounding neighborhoods that are phenomenal (butcher shops, bakery, fruit store, etc) but I hadn’t known of previously. And now I’ve been able to order from them throughout the pandemic. Thank you Mercato!

19 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great opportunity and resource !

What a great opportunity! The service Mercato provides has been a help for me long before Covid. On one occasion recently, I emailed Mercato to address a small matter that if the store knew about it, could easily be fixed. The customer service agent was extremely kind, got right back to me, and with a second email let me know they would address my concern. I am even able to order a particular Oatley Oatmilk that is hard to find. If Mercato has customer service agents as caring and professional as the one who worked with me, they must be doing something very very right :-)

19 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Keeping us safe and shopping local

Love the ability to get delivery from my neighborhood grocery store and give them the business. I can buy their prepared foods, and portions are perfect.
It’s Easy to see the products on the app also. It is a great way for me to shop for myself and my elderly neighbor which is a big help and keeps us safe.

19 de noviembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Customer Service Strong

Some items were left out of my recent bakery order, but both the restaurant and Mercato promptly corrected the issue, all on-line. No call and wait times, etc. Recommended.

18 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

It was so easy to use the website. Additionally I needed to discuss my order. The customer service was a 10. Good going.

17 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time using it at Edwards Ham…

First time using it at Edwards Ham shoppe in Williamsburg Virginia! The lady who works at the store Terry couldn’t have been any nicer or efficient!!!!! Loved the store and Terry. Definitely the way to go!

17 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent: Used last week for 1st time…

Used it last week for the first time (for curbside) and just placed my next order. I love that I can add specific comments to each item (e.g., 3 bananas, slightly green). The staff at my local store (Atkins) did an outstanding job filling my order with top quality choices.

17 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used Mercato with Windmill…

I have used Mercato with Windmill Farms, Vien Dong, and Shakespeare's Pub gift shop both curbside and delivery. All services have been good, and accordingly when I do delivery I tip 20%. Far superior to Shipt delivery services.

16 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I've had a great experience with Mercato. There are lots of great vendors to choose from, and the customer service is excellent. On the occasion where there is an issue, it is resolved completely within an hour. They also follow up with you to make sure the issue was fixed.

16 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

So quick and convenient

So quick and convenient and best of all I got a discount off of a great product at a local place. I wish Mercato also serviced my families area so they could experience a great deal too!

16 de noviembre de 2020
Opinión espontánea

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