I’m really happy with this Mercedes branch in Edinburgh. I’ve been using them for the past three years whenever I need genuine parts for my Mercedes, and I’ve always had a great experience. The... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Fair price for a genuine part. I found Daniel to be very helpful in ensuring my order was correct. Item has been delayed by the courier DPD however they are communicating with me so all good.
Tom was very helpful. Communications were really good. Couldn't find what I needed at any other online MB Parts Sites. Prompt delivery. Well packaged. Great service. They use DHL (not Evri thankfully)... Ver más
Mercedes Genuine Parts are the best Mercedes genuine parts supplier on the planet. They are the cheapest price undercut any aftermarket or 0ME parts by £118 for my 2 discs and pads and they also pu... Ver más
Información sobre la empresa
- Concesionario Mercedes Benz
- Taller de reparación de automóviles
- Fabricante de repuestos de automóviles
- Tienda de repuestos para automóviles
- Concesionario Smart
Escrito por la empresa
When your vehicle needs a repair or maintenance, accept nothing less than the best genuine parts from Mercedes-Benz. Carefully crafted to the high standards of Mercedes-Benz, our parts are the final piece in protecting your vehicle's performance, comfort, style and most importantly, safety, for many years.
Información de contacto
12 Edinburgh Rd, EH28 8QW, Edinburgh, Reino Unido
- 01314665600
- info@mercedesgenuineparts.co.uk
- mercedesgenuineparts.co.uk
4,8
Excelente
298 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My first order from Western Mercedes…
My first order from Western Mercedes Genuine Parts was a great good communication via email my items arrived within 48hr of my order my package arrived securely packaged very impressed as I ordered engine oil so great care was taken so highly recommended to shop online as you will get quality service thank you Western Mercedes Edinburgh UK
23 de enero de 2026
Opinión espontánea
Order handled efficiently and sent…
Order handled efficiently and sent without delay
27 de diciembre de 2025
Fantastic servce as allways
24 de noviembre de 2025
Bit slow from order to receiving goods.
26 de octubre de 2025
Respuesta de Mercedes Genuine Parts
Thank you for leaving feedback. If parts are in stock, usually it's 1-2 working days depending on the time ordered and what the part is, we prefer vehicle details prior to shipment to minimise errors from both our end as well as the customers end. Although we do not promise a delivery window due to circumstance which can occur out with our control, I see you did provide details and the part was in stock so you should really have received your order sooner, please accept our apologies :)
Straightforward ordering process and…
Straightforward ordering process and excellent communication from Mercedes Parts in relation to delivery dates/times. Fist class service all round
26 de octubre de 2025
Respuesta de Mercedes Genuine Parts
Hi, thank you for taking the time to leave feedback, it's genuine appreciated. Although 4/5 is a good score, we pride ourselves on providing superb customer service. If you could spare the time, we'd appreciate an email to info@MercedesGenuineParts.co.uk with further feedback on how we could have made this a 5 star experience for you - it would really help. Thanks again!
Quick delivery & excellent caps for my…
Quick delivery & excellent caps for my wheels
26 de octubre de 2025
Quick delivery and Parts good as always
Parts good as always and quick delivery.
24 de septiembre de 2025
Respuesta de Mercedes Genuine Parts
Thanks for taking time to leave a review. You bought the wrong parts for your car, we emailed you within 20 minutes of the order to make you aware and ask if you wanted the correct parts sent which were more expensive - you haven't replied. Please communicate with us rather than leaving negative reviews when there isn't a valid reason for it. I have cancelled and refunded your order, if you would like to order the correct parts please get in touch.
Quick delivery
25 de julio de 2025
Amazing customer service and honestly…
Amazing customer service and honestly fast delivery I ordered Eqv mats original 😀 Thanks
26 de julio de 2025
This company is highly recommended
This company is highly recommended, I had problems with the courier company that was in trusted with the delivery, they basically lost my package, but Struan stepped in and sorted all the issues out. My order finally arrived very quickly and was just what I had ordered.
25 de junio de 2025
Birthday present
I have ordered from this company and have always received excellent service
Will use this company again
26 de junio de 2025
Very good product and very fast delivery
Very good product and very fast delivery
26 de junio de 2025
Items as described and quick delivery,
Items as described and quick delivery,
However would have preferred a safe place delivery option which wasn’t offered.
Luckily I was in.
25 de junio de 2025
I initially provided the wrong part…
I initially provided the wrong part number but, just to make sure, MGP asked for the chassis number of my car and, once they confirmed the part number, they shipped me the appropriate part which was a perfect fit.
24 de abril de 2025
Perfect every time
Second time ordering. Perfect as the last time. Will be back again!
25 de abril de 2025
High quality
High quality, fit is perfect, lovely and plush. Would buy from these guys again. Fitted a A200, 2021 177 model.
25 de marzo de 2025
Good service
Good service, delivered on time, had phone call to check the parts was correct. Just a Dust filter was not included in the service kit. However it was not charged for.
24 de febrero de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.