Mercerloxley Opiniones 

19
TrustScore: 4 sobre 5

4,1

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4,1

Muy bueno

TrustScore: 4 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(19)

18 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Mercer and Loxley couldn’t…

Charlotte at Mercer and Loxley couldn’t have been more patient or helpful. It is really appreciated to have such personal and helpful customer service. There was no hesitation to assist in replacing swimwear that I ordered in the wrong size. Genuine, helpful and impressive customer care. In addition, the swimwear is really lovely. I think this is the best care and customer support that I have experienced in a very long time. Thank you!

AH

5 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DECEPTIVE SELLING

As noted by another review this company represents itself as UK based - it is not - it is based in China. The website deliberately in other places uses deception to add to the rouse. I was taken in. My item did not fit (too small) despite being labeled as XXL - a size larger then I normally take. Discounts offered in place of full return refund. When I insisted on a return I was told to send it back to China - so had little option but to accept a partial refund as the return cost was prohibitive. The only positive here is that they did respond quickly to emails - however best avoided in my opinion as I lost out both in time and money.

20 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered during a sale

I ordered during a sale, so I expected the quality to be just okay. The polo felt better than that, with a decent weight to the fabric and a fit that stayed neat after wearing it.

1 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

A nightmare return process

A nightmare return process.
Ordered a couple of bikinis to try from this company that present themselves as a small UK based company. Bikinis not as described and horrible fit. Emailing back and forth to organise a return for refund as per their advertised 30 day return policy. I’ve now had 5 e mails back and forth trying to persuade me to keep the items with various deals and partial refunds, despite being very clear I just want to arrange a return. Turns out you have to pay shipping back to China costing around £30 if you want to return anything. Complete scam and am very suspicious of these glowing reviews.

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Started with one polo shirt and ended…

Started with one polo shirt and ended up adding a second one because the sale was pretty good. The fit is relaxed but still neat and the material feels better than I expected at this price. I wore one out over the weekend and it held its shape well. No complaints from me.

30 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The top I ordered looked lovely once it…

The top I ordered looked lovely once it arrived though shipping took a little longer than I first expected. Customer service replied politely when I asked for an update which made the wait less stressful. The quality is good for the price and I would probably order again during another sale.

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was my first time buying from here…

This was my first time buying from here and I liked how easy the website was to browse. I did not go for anything too bold just a few everyday pieces for summer and they all looked close to the photos. The sizing felt accurate for me which is always my biggest concern when ordering clothes online. Nice simple fashion without feeling cheap.

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I usually avoid ordering clothes from…

I usually avoid ordering clothes from brands I do not know but this went better than expected. The shirt I bought looked clean fitted nicely around the shoulders and was comfortable for a full day. The package arrived in good condition and the updates were clear enough to follow. I would say it is a solid option if you want simple everyday clothing without paying too much.

6 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

great value and quality

The floral maxi dress feels well made and fits true to size. Great value for the quality, and the customer support team was very friendly and helpful🤩

14 de julio de 2026
Opinión espontánea

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