Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I must admit, I presented quite a challenge during my IRA rollover at Merchant Gold Group. But, even with all the trouble I caused, Nicole 's assistance was truly impressive. Her meticulous atte... Ver más

Valorada con 5 estrellas sobre 5

I’ve been working with Nicole for a long time, and we’ve rolled over several retirement accounts. She has always been really knowledgeable and straight-up with everything. Nicole is practically like... Ver más

Valorada con 5 estrellas sobre 5

I had a wonderful experience dealing with this company. They made it very accessible and were eager to answer any questions. I can definitely see myself doing business with them again in the future.

Valorada con 5 estrellas sobre 5

I want to begin by expressing my heartfelt gratitude to Nicole for her outstanding assistance in rolling over my IRA. Nicole’s dedication and caring approach made this entire transition remarkably smo... Ver más

Información sobre la empresa

  1. Vendedor de monedas

Escrito por la empresa

Welcome to Merchant Gold Group, your trusted partner in the world of precious metals. As a rising star in the industry, we are committed to offering top-notch solutions for those looking to diversify their portfolio into precious metals. Our specialty lies in facilitating the seamless conversion of your retirement accounts into valuable precious metal IRAs. Plus, we deliver physical gold and silver right to your doorstep. Connect with us today and experience the excellence of our personalized service.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Predatory Practices

I was felt I was misled of the cost to buy gold through them from my IRA to put into a Gold IRA. The cost was significantly higher than what I understood it to be. I also told them I wanted gold bullion but instead they purchased me gold coins. It is my understanding there is a higher cost for coins verses Gold Bullion. After about a month I was finally able to see what they had purchased and deposited for me. Therefore I was very upset about the cost I paid for the coins. When I inquired with Merchant Gold I was told the amount the depository told me I had was not correct. I researched the value of the coins they purchased for me (which I did not ask for,I wanted Bullion instead). The value was as the depository reflected. I reached out to other highly rated Gold companies and was told the value the IRA depository showed was the actual value. That there are some companies that have in their lengthy contracts that they can charge a spread amounted up to 50%. I was surprised by the cost and that I was not told of the be cost of the purchase prior to them finally completing the purchase. I had difficulty in getting responses form them. I thought I had done my due diligence but apparently not well enough. If you are considering moving funds from your IRA to a Gold IRA I recommend you proceed with extreme caution.

31 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Professional and knowledgeable

Would highly recommend Merchant Gold Group. Nicole was very knowledgeable and professional.
She answered all of my questions and the actual purchase took place without difficulty and in a timely manner. I would definitely recommend this company.

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast Shipping, Excellent Communication

I have been working with John for a long time. My husband and I have built quite the precious metals portfolio, all with Merchant Gold Group. The shipping has consistently been within 3 business days and the promotions best any other company we’ve dealt with. We’re very grateful for the excellent communication and customer service. Would not go anywhere else.

6 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Big Mistake

I liked Merchant Gold when I contacted them. I had converted an IRA to a gold-backed a year earlier, and a friend told me Merchant fees would be less. So I went with Merchant. BIG MISTAKE. I started getting the run around every time I called, then they grossly inflated the value of my account - their paperwork mistake. I had to contact them at the end of last year to remind them they had never followed through on getting out a required minimum distribution. They rushed through paperwork on 12/24 and I just found out today from the gold company that the amount they had me remove for the minimum distribution was 3 times higher than necessary. I’m changing companies. Every time I called them it sounded like chaos. Should have been a tip=off.

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been working with Nicole for a…

I’ve been working with Nicole for a long time, and we’ve rolled over several retirement accounts. She has always been really knowledgeable and straight-up with everything. Nicole is practically like a daughter to both me and my wife now.

18 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best customer service!

I must admit, I presented quite a challenge during my IRA rollover at Merchant Gold Group. But, even with all the trouble I caused, Nicole 's assistance was truly impressive.

Her meticulous attention ensured a smooth transition.

Thanks to Nicole's unwavering help, I now feel confident about my decision. For IRA rollovers into precious metals, Nicole at Merchant Gold Group is the best. Great service, no matter the circumstance.

15 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I want to begin by expressing my…

I want to begin by expressing my heartfelt gratitude to Nicole for her outstanding assistance in rolling over my IRA. Nicole’s dedication and caring approach made this entire transition remarkably smooth, and my husband and I can’t thank her enough for her invaluable support.

8 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchasing gold with Steve was an easy…

Purchasing gold with Steve was an easy and delightful experience. His expertise and guidance made the entire process simple and reassuring. I genuinely appreciate the professionalism at Merchant Gold Group, and I highly recommend their services for anyone considering Gold purchases.

4 de septiembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más