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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Great product, id definetley order more. Timeline was reasonable and great prices. The only complaint is one of my shirts has a dicrepancy in the print. Theres a white patch in the art thats clear... Ver más

Valorada con 4 estrellas sobre 5

I loved the shirt but many online companies the sizing varies,ie. large can be medium & x large can be large & vice versa so it can be quite confusing.in this case the x large was xx large it didn't f... Ver más

Valorada con 3 estrellas sobre 5

Delivery was fast however the medium was very large compared to what a medium should be. We currently have a small in this shirt and was wanting a little extra room. We were disappointed in how much l... Ver más

Valorada con 2 estrellas sobre 5

Today is 1 October and I am still waiting for it to arrive. According to USPS tracking it left Queens, NY Sep 15th to West Fargo, ND arriving 25 Sep. From West Fargo it went back east to Indianapolis,... Ver más

Información sobre la empresa

  1. Tienda de ropa para playa

Escrito por la empresa

MerchGears Store is an online clothing shopping brand. We are located in Room 301, Seabank Building, Lot 7B, Le Hong Phong Street, Ngo Quyen District, Hai Phong City, Viet Nam Our Store At MerchGears Store, you can always find your favorite outfits, whether for women, men, kids, teens, etc. Our products range from Hawaiian Shirts, 3D T-shirt, Sweater, Hoodies,... and many other print-on-demand products. This is not just a place for picking up clothes. MerchGears Store is a great place for everyone who loves unique items which means the customers are free to request for custom shirts. Next time drop by MerchGears Clothing, don’t forget to have a few minutes here to enjoy the fashionable atmosphere. What We Offer We offer great design and high quality control all over printed clothing. We value freedom of expression, whether it’s with your own designs or those made available by our community. Hawaiian Shirts, T-shirts, sweaters, hoodie and a lot more can easily be personalized with images and custom text. Hawaiian Shirts are ideal for any occasion. You can wear them at fancy dress parties or for a vacation. You can also use them as a daily wear fashion and add a refreshing touch to your everyday look. If you want something happening yet inexpensive to upgrade your style, a unique Hawaiian shirt perfectly serves the purpose. From attractive styles of daily look to colorful vacation wear, we have an exciting range of special patterns to help you rejuvenate your appearance. Our Goal We carefully select and sell products that have been highly requested by our customers in order to ensure that we always carry popular items as well as what the customer wants both locally and internationally. About product quality, we always work hard to make sure every customer gets the look that they mostly want with a reasonable price. We understand what MerchGears Store takes to make your shopping experience a joy; that's why we do everything we can to make sure you get not only reasonable prices, but the good service too. Get ready to explore the MerchGears Clothing Store and pick up your most wanted items! We are pleased and looking forward to working with you! MerchGears.com belongs to BCGROUP. Email us: support@merchgears.com Call us: 0084382377473 Room 301, Seabank Building, Lot 7B, Le Hong Phong Street, Ngo Quyen District, Hai Phong City, Viet Nam


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Sent incorrect size

I ordered an XL shirt. I was sent a small shirt

10 de octubre de 2023
Logotipo de MerchGears

Respuesta de MerchGears

Dear George Fisher,

I apologize for the inconvenience you've experienced with your recent order. Sending you the incorrect shirt size was certainly not our intention, and we understand how frustrating this must be.

To make things right, please get in touch with our customer service team as soon as possible so that we can arrange for a replacement XL shirt to be sent to you promptly. We will do our best to expedite the process and ensure that you receive the correct size this time.

We are committed to providing the best possible shopping experience for our customers, and we appreciate your understanding and cooperation in resolving this issue. If you have any further questions or concerns, please don't hesitate to reach out to us, and we'll be more than happy to assist you.

Thank you for bringing this to our attention, and we look forward to rectifying the situation for you.

Best regards,

Linda
MERCHGEARS
Customer Service Team

Valorada con 5 estrellas sobre 5

Haven’t received item yet?

Item received, as expected.
Very happy with purchase.
Exceptional customer service provided tracking item when it had not been received. Follow up was very good.

28 de septiembre de 2023
Logotipo de MerchGears

Respuesta de MerchGears

Dear Lisa,

Thank you for reaching out to us regarding the status of your order. We understand your concern and apologize for any inconvenience caused.

We have checked with our shipping agency, and it appears that your order is currently in transit and, depending on your location, may be subject to longer shipping times. Please allow us a few more days for the tracking information to update and for your item to reach you. In the event that your order is indeed lost or does not arrive as expected, we will ensure a prompt refund for you.

Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter. If you have any further questions or need additional assistance, please do not hesitate to contact us.

We value your business and are committed to ensuring a positive shopping experience for you.

Best regards,

Linda
MERCHGEARS
Customer Service Team

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