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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I couldn’t be happier with the custom T-shirts The Merchant created for me! From start to finish, the experience was excellent. They were professional, easy to work with, and made sure every detai... Ver más

Valorada con 5 estrellas sobre 5

The option to pick the specific clothing type that we want for the merch makes working with merchwell a no-brainer. Thanks so much for the quick turnaround!

Valorada con 5 estrellas sobre 5

Noah at Merchwell was responsive and patient throughout. He accommodated all our design requests and helped us find the brands that met what we wanted. Delivery was seamless and quick. And overall,... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Merchwell brands itself as a company offering premium merch, however the experience we had working with them left a lot to be desired: * An entire portion of the order was completely mi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de regalos corporativos
  2. Tienda de artículos promocionales
  3. Proveedor de productos promocionales

Escrito por la empresa

Merchwell is where companies come when they're done settling for forgettable merch. We're a full-service platform that manages the entire process, built around premium consumer brands people actually want.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(35)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I couldn’t be happier with the custom…

I couldn’t be happier with the custom T-shirts The Merchant created for me! From start to finish, the experience was excellent. They were professional, easy to work with, and made sure every detail was exactly how I wanted it.

The quality of the shirts is outstanding—the material is comfortable, the printing is crisp and vibrant, and the colors came out beautifully. The finished product exceeded my expectations and has received so many compliments.

If you’re looking for high-quality custom apparel with great customer service, I highly recommend The Merchant. I’ll definitely be using them again for future projects. Thank you for doing such an amazing job!

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing supplier!

Great customer service, speedy delivery, very quick turnaround.

14 de mayo de 2026
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

Thank you Sophia! It was a pleasure working with you.

Valorada con 5 estrellas sobre 5

A Seamless and Positive Experience

Noah was incredibly responsive and proactive in finding solutions to ensure we received our items on time

3 de junio de 2026
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

Thanks for the nice words Ophelia. Glad we could help!

Valorada con 5 estrellas sobre 5

Great quality and service

The process was so simple and the team at Merchwell was so helpful. The merch came exactly as requested and in a very timely manner. Great quality merch and excellent customer service!! Looking forward to future orders

30 de abril de 2026
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

Thank you! We look forward to working on future projects with your team.

Valorada con 5 estrellas sobre 5

Phenomenal Service

Over the years our company has dealt with a number of manufacturers and have never had such a pleasant experience. Multiple Logos, Different style items, and Smooth customer service. We are happy to have found Merchwell and will be utilizing the services for all our merchandise in the future!

1 de mayo de 2026
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

Thank you Matthew! You and the RMS team have been great to work with.

Valorada con 2 estrellas sobre 5

Poor quality embroidering and shipping logistics

Merchwell brands itself as a company offering premium merch, however the experience we had working with them left a lot to be desired:
* An entire portion of the order was completely missing
* The backpacks we ordered had terribly inconsistent logo embroidering. Logo was not straight, stitching was frayed, letters blended into each other, emblem was botched to the point of being unrecognizable
* Sweaters were better, but suffered similar issues with embroidering consistency.

The workmanship is shoddy and I am surprised to have received what we did, especially at the prices we paid.

We are a remote team that rarely has the opportunity to all meet in person. We chose to trust Merchwell to deliver a set of quality merch that we could hand out to our team. We were excited to celebrate our achievements together and wanted the team to go home with something they could wear with pride. Instead, I am embarrassed to hand some of this out.

---

EDIT:

Throughout this experience, Merchwell's team has been very responsive and apologetic. They've offered a partial refund and are trying to make things right, which is important to add to this review. For our situation, it is after the fact and the moment to create a positive experience has passed.

If you do not need to coordinate on timing and are OK with delays and receiving multiple shipments, Merchwell has shown that they can make up for mistakes if given the chance.

15 de mayo de 2026
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

Han, thank you for updating the review, and for giving us the shot to fix things.

This order didn't meet the standard we hold ourselves to, and missing the mugs on top of it made it worse. I hated that it happened on an order meant for your team to celebrate.

We've discovered and now fixed the QC gap, got the missing items reshipped via Next Day Air, and refunded you for the damaged/missing pieces everything. I know none of that gives you back the moment.

I appreciate you working with us through it, and hope we get the chance to make it up to you in the future.

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Noah and the group at Merchwell are fantastic. We found MW through a google search and reached out. We heard back very quickly and set up a call to talk through our needs. At the time, we were not sure exactly what we wanted to do, how many units we needed, or when they would be needed - basically no info at all. Noah was so understanding and flexible with us the whole time. He gave us options for merch that were within our price range, matched our branding, etc. I never once felt that he was selling us on anything - he asked what we wanted and then delivered on that. In the end, we ordered 31 custom prize boxes with a few items to give out as prizes for an internal company competition. We used the claim link feature that MW offers, so once we had our winners, we simply gave them the link to provide their shipping addresses and shirt size. Not having to track down 31 addresses and sizes saved me a lot of time. The boxes were delivered quickly after the items were produced and we received tracking numbers for all boxes. I am so impressed with Noah and Merchwell. I highly recommend working with them, and I hope to continue using this company in the future.

25 de octubre de 2025
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

Thank you for the kind words Amy! We look forward to our continued partnership.

Valorada con 5 estrellas sobre 5

Great Merch, Even Better Service

We had an excellent experience working with Merchwell—especially with Noah, who was responsive, thoughtful, and helpful every step of the way. He handled all our design requests with ease and ensured a smooth, on-time delivery.

The process was fast and efficient: we received mock-ups quickly, got everything approved without delay, and even got a follow-up from Noah once the packages had arrived.

We're already planning our next order and are excited to make Merchwell our go-to swag partner moving forward. Thank you again!

6 de marzo de 2025
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

Thanks for the kind words Yasmin! We appreciate you and the Black Diamond team.

Valorada con 5 estrellas sobre 5

Great experience with Merchwell!

Noah at Merchwell was responsive and patient throughout. He accommodated all our design requests and helped us find the brands that met what we wanted. Delivery was seamless and quick. And overall, I found pricing to be much more competitive than other swag vendors we looked into.

Going to be using Merchwell as our default swag vendor from now on.

30 de junio de 2025
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

Thank you Richard!

Valorada con 5 estrellas sobre 5

My experience with Merchwell was…

My experience with Merchwell was terrific due to the representative and his timely responses. He answered all my questions and was quick with mock-ups and quotes when I needed them. Once our order was approved and ready to be delivered, we got reminders of our order's location.

13 de diciembre de 2024
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

Thanks Melyssa! We look forward to working together again soon.

Valorada con 5 estrellas sobre 5

Great Quality and Customer Service

I had a really great experience working with Merchwell. I found them from a simple Google search and reached out to them, along with many other vendors. Noah Jolly was my account representative and quickly responded to my request for information, putting together a really nice presentation and easy to follow quote. I was able to make some adjustments to fit within my budget and still get nice quality items in a holiday kit for employees, which was a hit. I really appreciated the seamless and quick customer service that made it easy to find something that met my budget and pleased employees.

10 de diciembre de 2024
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

We're so glad everything was a hit! Thank you for trusting Merchwell with this project. We look forward to future collaborations.

Valorada con 5 estrellas sobre 5

Prompt services and shipping

Prompt services and shipping. Product exceeding expectations.

4 de octubre de 2024
Opinión espontánea
Logotipo de Merchwell

Respuesta de Merchwell

We're happy to hear you enjoyed your experience. Thanks Jesse!

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